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Warning "Gearbox fault - Possible no R-gear. Drive on possible."

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302K views 517 replies 173 participants last post by  whiteporschemacans  
#13 · (Edited by Moderator)
Hello,

The multi-function display in my Turbo displays the warning:
Gearbox fault possible no R-gear Possible to drive on

Working only 1-3-5-7 gear, the reverse gear does not function.

Did anyone have the same 'adventure'?

---
Unfortunately, my warranty was finished 2 months ago.
 
#259 ·
My tranny needed replacing at 25k (2015 S). Chalk it up to shitty odds, replaced with refurbed unit under warranty. With no warranty and no extended warranty and 90k on the odo, don’t expect PCNA to touch this with a 10 foot poll. There’s really no reason they should, there’s no reason you shouldn’t try either, worst thing is they say “no”.
236229
 
#260 ·
My tranny needed replacing at 25k (2015 S). Chalk it up to shitty odds, replaced with refurbed unit under warranty. With no warranty and no extended warranty and 90k on the odo, don’t expect PCNA to touch this with a 10 foot poll. There’s really no reason they should, there’s no reason you shouldn’t try either, worst thing is they say “no”. View attachment 236229
What was the reason for the new transmission.?

Sent from my SM-G960F using Tapatalk
 
#268 ·
What's the mileage on your 2015 S?
 
#269 ·
*UPDATE! After weeks (or maybe months) of back-and-forth, my dealership offered to split the cost of the transmission with me. Ultimately we decided that instead of the repair, they would give me a trade on my car (KBB minus my part for the transmission) and I purchased the loaner car (2020 Macan) I'd been driving at a fairly good price from the dealership. I picked up my new car last night. This was quite the ordeal, but persistence paid off. My new car has a manufacturer warranty that expires in either 4 years or 50,000 miles. After that the CPO kicks in for 2 years, unlimited miles. I will never own another Porsche without a warranty. Lesson learned.

And for complete transparency, the new car has 3700 miles. 😘
 
#270 · (Edited)
Sorry so many members were so rude to you. A $21,000 repair quote at 90,000 miles is absolutely absurd for any vehicle, though not surprising with Porsche. Our Macan has been pretty much perfect and is CPO'd until July of 2022, but it's our first and last. The image and reputation of the brand just seems like a farce to me, and the forums are filled with people who are really easily offended (as you can tell) by any sort of shared real world experience that is negative.

That said, good luck with the new Macan and congrats on the long warranty period!
 
#271 ·
Sorry so many members were so rude to you. A $21,000 repair quote at 90,000 miles is absolutely absurd for any vehicle, though not surprising with Porsche. Our Macan has been pretty much perfect and is CPO'd until July of 2022, but it's our first and last. The image and reputation of the brand just seems like a farce to me, and the forums are filled with people who are really easily offended (as you can tell) by any sort of shared real world experience that is negative.
What was REALLY rude here was how the OP tried to avoid disclosing the mileage on her car despite being repeatedly asked. The fact that she purposely and repeatedly tried to misrepresent the situation is the source of the objections. But she got caught.

Not sure how you determined a $21,000 repair quote at 90,000 miles is not surprising with Porsche when the reality is it’s actually a very rare situation as was explained clearly above. Porsches generally have some very expensive parts including the engines and transmissions. Anyone who would own a Porsche out of warranty and is not aware of this clearly did not do their upfront homework.

Your claim that the forum is filled with folks easily offended by negative real world experiences is absolute nonsense. Seems like you are confusing this forum with the Tesla forums where owners complaining about the cars are routinely attacked and accused of being short sellers of the stock. No car manufacturers are perfect, and owners are going to run into occasional problems. Overall the brand has a decent if not better reliability record, but there’s no question Porsches are generally expensive to acquire, maintain, and repair.

What we really find offensive here is when some people purposely try to spread misinformation.
 
#280 ·
Come on, let’s stop this and move on. The nation is going to have a new president and we’re still here arguing about a transmission failure, albeit a Porsche one.
 
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#282 ·
Haha, no need to politicize or personalize a post or complaint in a car forum. It’s really a major reason underneath the current big problem in this country.
 
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#285 ·
OP already got rid of her Macan.
 
#294 ·
Yes, a complete transmission replacement out of warranty in most cars is going to cost a significant percentage of the total value of the car.

That’s why few people would be foolish enough to completely replace an out of warranty transmission when they can be rebuilt by an independent trans shop for a fraction of the cost. There have been several examples of forum members who did this with apparently good results.
 
#295 ·
I would point out you will find plenty of transmission shops out there not qualified to touch a PDK. But they are out there. Would expect that any indy Porsche specialist could point you in the right direction.
 
#296 · (Edited)
So I just had same error with my Macan S on 54k miles, I was waiting for U-turn and turned the wheel left and then added a bit more pressure on the wheel pulling it 100% to the left, felt a small kick and then error popped up. Restarted the car 1 minute later and drove it for an hour without any errors or issues. Mechatronic unit was replaced like 3 weeks ago. So what could it be?

Also, what would be the best way to approach this while I am on CPO? For instance, if error appears today and I take it to the dealer tomorrow and they don't find anything wrong and then next day I am out of warranty and get this issue, will it be considered pre-existing condition or not?

I read a theory that low battery voltage could cause the PDK to go off...i have connected the dots and it could be there was unusual power consumption by the steering when I pushed it to hard to the left. Hopefully that's the case, although I wouldn't mind a new PDK paid by Porsche :p
 
#297 ·
My son has a 2016 Porsche Macan with 64,000 miles and no warranty 😢. He starting having jerking issues and gear changing issues , it would no go into gear and he would turn car off and back on and it would jerk into gear and drive horrible jerking and stalling etc. we took it to Porsche dealership who said he needs a new transmission at 19,000 dollars. We then took it to a eurotek mechanic who said it “could” be the valve body but there is no way to test this. He said he would start there and see if that repairs the problem. That cost 4500.00. But if it doesn’t work we are out 4500.00 and still need a transmission. Porsche dealership said when they had the car it threw codes saying clutch 1 and 2. They recoded and reprogrammed the pdk and it did not fix it. Any advice? Anyone have a new valve body fix this problem? I am just a mom that knows NOTHING about a transmission so be easy on me please.
 
#299 ·
We then took it to a eurotek mechanic who said it “could” be the valve body but there is no way to test this. He said he would start there and see if that repairs the problem. That cost 4500.00. But if it doesn’t work we are out 4500.00 and still need a transmission.
That is exactly what happened to my 17 GTS.

This message popped on the dash "Gearbox fault possible no R-gear Possible to drive on" and it would not shift past 2nd gear. Turning off the engine and turning it back on a few minutes later was a temporary workaround. Long story short, dealer replaced the valve body ($4700) but when they installed it, the tech said it my transmission was stuck in gear and would not shift so they had to replace my transmission. So new valve body + new transmission. I dont remember the exact cost altogether but it was definitely more than $12K.
 
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#303 ·
Maybe my son is doing his own research on this and maybe he doesn’t even know I posted this and maybe I am just a loving caring mother who had the time to try to get advice to help her son??? Maybe your mother should have taught you if you have nothing nice to say then don’t say anything? Shouldn’t be so quick to judge. Just looking for advice on a car not looking for advice how to help my child.
Have a great day
 
#300 ·
I had that error pop up and valve body was changed under warranty, few weeks later same error popped up so now car is back at the shop. Although my car wasn't jerking so not sure if my error is just a software glitch of PDK Itself yet. I think you will want to make an educated decision and figure out which risks are you willing to take: valve body or PDK.
 
#302 ·
There are a few owners here who have had similar symptoms, and replacing the valve body did solve the problem. But that’s not always the case. Difficult to put a number to it as so few have had transmission problems at all.

Was the transmission serviced pursuant to the factory maintenance schedule? From what I’ve seen it looks like the vast majority of people that have had transmission issues failed to do the required service, with many of them not being aware of the service requirement at all.

No matter what the case, it’s never going to make sense to spend that kind of money to have the dealer replace the transmission when it can be rebuilt by in independent transmission specialist for far less than that. Same thing for getting the valve body replaced. It’s going to cost you far less to have an independent transmission specialist do the job, and an independent transmission specialist is going to be far more familiar with the transmission versus a dealer, who other than the valve body, pretty much only knows how to replace it.
 
#307 ·
I’ve had a valve body replaced under warranty at about 39K miles. The only indication of anything wrong was a “Gearbox fault possible no R-gear possible to drive on" warning. When the car was restarted the indication cleared and car ran fine. Only came up twice before I got the car into the shop that week. Valve body replaced and I was advised if that didn’t fix it then new transmission would be next. Here we are 10K miles later and no further issues, thankfully.

Hoping it is the cheaper solution for your son.
 
#312 ·
Could also do the valve body himself. It’s not bad at all to do and I think the part itself is around $1500 plus new pdk oil and filter. If he searches for an Audi s4 mechatronics diy there is a ton of info and it’s a very similar/same transmission.
Here is a link with some basic steps.
 
#313 ·
Chances are very good a new valve body will fix the problem. But wow, one need not pay dealer prices for this.

Yes, there is a risk that the car will not be fixed. But it is small. If it were me, I would definitely take the risk.

Lesson is not to own an out of warranty Porsche unless you are capable of dealing with worst case scenarios, no matter how remote the chances of that is. Unfortunately worst case scenarios do happen on occasion.
 
#314 ·
Lets say you are right . She fixes it and gets it done much cheaper than the 19K . Then what ? Its still a 5 year old car out of warranty with high miles and what happens the next time ? Or lets say there is no next time ? Will every day feel like it could be the day ? And that is if you are right . If you are wrong however the money is spend and the car is still broken with the same future horizon .

The question is .. where does one cut the loss ? That line can vary from person to person . You know after years of seeing me post I will cut the loss when its no longer meeting my needs ,. I am most thrilled when it exceeds my expectations . I may not be the norm .

What's your threshold if this were your car and you are in her shoes ?

PS. You just gave me an idea . She could get an estimate in writing for the cheapest repair and bring it to negotiation when asking for a trade in value . They might consider it.. they might not .. but it cant hurt.
 
#316 ·
Get a 2nd diagnostic from a different dealer. Never heard of clutch 1/2 issues before on this forum.
 
#320 ·
We had another independent mechanic, who is a retired Porsche mecahanic, and he also received Clutch 1 Faults (whatever that means), but didn't see clutch 2.
He stated that doesn't mean that Porsche didn't see a clutch 2 fault.

I don't understand, so Porsche didn't offer you a valve body replacement to see if it helps? I thought that was common solution. Maybe you can try negotiating that with PCNA and have some goodwill on the $5k bill not on $20k one?
They did not. I do not know why, but the only thing they recommended was an internal issue with the transmission, and a full transmission replacement. After going back and forth for the last 3 months, we discussed the valve body kit replacement after reading about these issues online. They advised that they would try a valve body replacement, but that they did not believe that was the issue (and would not back anything up whether it is or is not the valve body, which is normal, I know). I'm assuming that is why they did not offer a goodwill for the valve body, but we also have not asked specifically about a valve body goodwill. We asked that they would cover some of the expenses of the transmission (we weren't even requesting a full goodwill), and the offer they came back with was $1,000.

Not trying to be a smart*ss, but given your experience with the car to date, seems it’s likely you will not face serious issues in the future. Think “law of averages”.

Not sure I understand your comment about service being done at Porsche dealerships. How does that play into this?
Sure. We can go with the law of averages, but I'd rather just not take the chance given the repair costs.

My comment about the services being done at Porsche are in regards to the fact that, in order to "goodwill" anything, you must have had the vehicle fully serviced at Porsche.
And discussing anything with Porsche, that's what they look at first. I was just including some information for perspective as some others had commented with questions about if it had been serviced correctly.