Update: Bad Transfer Case. Part will be in tomorrow morning and will be installed same day. Supposed to be the updated one (the part number is different). Pretty painless. After driving the loaner base Cayenne more, I can see why Porsche is so good at marketing. Each model has its good points. Must say the 14 way seats are very comfortable and I absolutely love Rhodium Silver Metallic on the Cayenne.

 

Add me to the list... 2016 Macan S w/ ~14,000 miles. I should have it back by the end of the week.

 

@grim Add me to the list.

2015 Porsche Macan S
Mileage: 29,869

Symptoms
1. Loud clunk when reversing out of driveway on a decline
2. Shuddering & hesitation when accelerating from a stop

Diagnosis
Porsche South Bay to replace transfer case per warranty.

 

2016 S here with 28,000 and getting changed out next week.......

 

My 2015 S has 27k miles now. Need to drive pass 30k miles soon.

 

@Oldtimer, would you please post the symptoms (any codes thrown) and how you were able to convince the dealer it is the transfer case. Ours is in the shop going on day 4 with dealer not communicating anything at this time. Also, there is another member @bcon08 that I am partnering with to track down the problem and get the issues resolved related to PDK such as "shuddering and hesitation when accelerating from a stop" similar to @thelaw_thechef posted that are the symptoms for ours.

 

This morning I was searching (Google) the symptoms which were some shuddering at a slow speed start and in reverse and it directed me to Stoofpilot's post from March......"Sounds like a transfer case issue. Two checks, 1. start off very slow and does it feel like small speed bumps and in reverse , turn wheel sharply and do you feel slight shutter...."

I called the service guy and left a message and told him "I think I have a transfer case issue and stated that at slow starts and in reverse it shudders." He called a few hours later and said "Yes you do and I'll order you one, come in on Wednesday". I was pleasantly shocked to say the least.....

 

Time will tell but my Macan took 2 days to fix and the new transfer case has a different part number. They gave me a brand new Cayenne as a loaner. No other issues so no Lexus for me.:laugh:

 

What is the part number of the new transfer case...and where about on the transfer case is the number located?

I'd like to compare this new transfer case number with the number my 2018 GTS comes with at delivery.

 

Ahhhhhhhhh, now I want a new TC.........even though mine is fine

 

2015 Turbo Macan.
10k miles.
Replacing transfer case today.

For those curious, I asked what the cost would be if I paid for it myself. The SA said $4,500.
It is covered under warranty.

 

Buy it direct at a discount. $2,917.44 https://store.paramountauto.com/?p=catalog&mode=search&search_in=all&search_str=95B.341.010.A

 

Plus shipping and labor for installation the total is about $4000 minimum, I think.

 

@grim please add me to the list of failed TCs

2018 Macan S, purchased brand new at the end of March 2018 with 9 miles on it. Now with only 2500 miles and diagnosed with a bad transfer case.

 

@grim please add me to the list of failed TCs



2018 Macan S, purchased brand new at the end of March 2018 with 9 miles on it. Now with only 2500 miles and diagnosed with a bad transfer case.

Sorry to hear that @Finerthings. Let’s hope the dealership fix it correctly so you can enjoy your new Macan S!

 

Is it true Porsche are deleting the spare wheel in the Macan and replacing it with a spare transfer case.

 

Actually I hope so!

 

Add me to the list. 35,000 km. 2015 Macan with delivery in April 2015. Symptoms from 25,000 km but ignored them for a year. Confirmed at dealer last week during 3 year/35,000 km service. Updated transfer case ordered from Germany. One of 2 my dealer ordered last week.

 

Which Dealer Macanuck ?

 

Porsche of London

 

Grim...please add me to the list. Took our 2018 GTS with 6500 miles in to get looked at this morning after it started 'misbehaving' at cruise on a road trip to New York last week. Tech only had to drive half a block before commenting "yep", its the transfer case.

 

Thanks, mine is at Pfaff today......waiting on the report.

 

@CloseEncounters and @Teddis, would you please share the lead time on getting TC replacement. Myself and @Finerthings are waiting on ours as they are on back order. It has been a week for me and 2 weeks I believe for Finerthings. My dealer is difficult to work with so they would not take the time to update me and just tell me that "Germany cannot be rushed" as it was with the fuel injectors nonsense they put me through waiting 4 weeks on the parts with no ETA. Also, could you confirm that replacements come as "..010-A" part number with new GNC coating and other details if at all possible such as how long it takes for the dealer to swap and how much gutting of what areas is involved. It's been 3 long years to get this far for us so anticipation is killing us as we hope it will finally be fixed as hard shifting and jerkiness persists.

 

@CloseEncounters and @Teddis , would you please share the lead time on getting TC replacement. Myself and @Finerthings are waiting on ours as they are on back order. It has been a week for me and 2 weeks I believe for Finerthings. My dealer is difficult to work with so they would not take the time to update me and just tell me that "Germany cannot be rushed" as it was with the fuel injectors nonsense they put me through waiting 4 weeks on the parts with no ETA. Also, could you confirm that replacements come as "..010-A" part number with new GNC coating and other details if at all possible such as how long it takes for the dealer to swap and how much gutting of what areas is involved. It's been 3 long years to get this far for us so anticipation is killing us as we hope it will finally be fixed as hard shifting and jerkiness persists.

My dealer in MD where the vehicle was dropped off this morning says it should be ready in two days. I'm guessing that they keep a few units on site due to the promised quick turn time. Good call on checking the PN of the replacement unit going in though the service writer says that it will be an "upgraded" unit and not a like replacement...I will get back with additional information.


I'm totally amazed that you've been able to drive yours in this condition for so long, after a road trip to NY last week and having the car only about a month it became seriously annoying to both the wife and I.

 

@CloseEncounters, we are probably worst case nightmare you can possibly imagine starting with Porsche negligence to quality check the unit before delivery as we detected it the first 500 miles we drove it but at that time Macan's were too new and the tech said that it must be special PDK behavior, then noting so many TC replacements on the forum related to the same behavior, we went back to the dealer and said enough is enough (which is 3 years later) so here they started not believing and telling me that I am "too particular of a customer", collected the data for a week, sent it to Atlanta, that bunch of engineers said it is wheel sensors so another week on that with ZERO outcome, then a regional rep comes over says it must be fuel injectors, another 4 weeks with total gut job and zero difference, I say the evidence is right in front of you with the bulletin on it but they brush it off and still refuse to take care of it, I storm into the dealership chief and say this cannot happen they huddle and agree to TC replacement. So now it is backordered for who knows how long. I am glad others have it detected and resolved quickly but our situation is an egregious outlier from Porsche factory, to dealer, to dealership tech, to Atlanta engineers, to a regional tech - you name it.

 

Just had mine replaced under warranty at 20K on A turbo. Ordered new one from Germany and back in my Garage in one week.

 

My GTS delivered June 2018 has part number ...010A transfer case.

 

Add me to the replacement list.

 

What model and year was your car, and how long have you owned it? What mileage do you have?

 

2016 S. Transfer case to be replaced with new one scheduled for next week. Part delivery from Germany was supposed to be about 2 weeks. Hopefully no bad surprises next week.

 

No, I do not have a TC issue (yet), but I am curious if there is any breakdown of TC replacements by model, i.e., Base, S, GTS, Turbo.
I fully realize that it would not be statistically viable viz the total worldwide Macan sales -- and perhaps it is simply my imagination -- but I sense that S models are over-represented (?)
Not that I expect Grim to go through every post in this thread and add 'em up, but does it seem the higher powered variants are more susceptible?

 

....perhaps it is simply my imagination -- but I sense that S models are over-represented (?)....

I agree that it would be interesting if there were some statistics on model, production date, etc. But it may well be that the S model appears over-represented simply because the S was roughly 90% of North American Macan sales for the 2015 and 2016 model years (IIRC). Relatively few Turbos were sold by comparison, and the Base and GTS models didn't come along until later.

So far so good with our Turbo at 43k miles. But I still wonder if our transfer case number is still going to come-up one of these days. I'd sure be interested to know what the actual failure mechanism is.

 

Looks like the S model sold the most. So % wise it may be the same across all models.