[aemitchell16]

The answer is easy. The vast majority of the time it’s going to be less expensive to repair a car versus replacing it. I see some here are calling repair costs ”losses”. They are not losses. They are merely one of the costs of ownership.

No different than the wild depreciation expense you are going to encounter if you replace it.

With your experience, not difficult to understand why you are turned off to the car and want to jettison it. But that’s an emotional decision, not an analytical one. You are assuming your experience to date is going to be a predictor of your future experience with the car. Never seen much evidence to support such a conclusion.

Dealers just love it when owners make emotional decisions versus analytical decisions.

Understandable. Though, if I did have to go with a full transmission replacement, I'd consider that a loss due to the costs of a Porsche transmission (unless I went with a used transmission).

If the valve body works, then it's something I would consider, but as my first time Porsche owner, it is indeed a difficult decision to make with the taste that has been in my mouth from having the transfer case issues to now ultimately transmission failure.

Whatever I decide to do, will be chosen with the mindset of what is best for my current lifestyle.

Thanks for the insight!

 

[Wolverine]

My comment about the services being done at Porsche are in regards to the fact that, in order to "goodwill" anything, you must have had the vehicle fully serviced at Porsche.

That’s not correct at all. There are numerous examples on this very forum where owners were able to get “goodwill” from PCNA for cars that were serviced at indys.

 

[Wolverine]

This thread is merely another reminder why it makes sense to seriously consider an extended warranty from one of the proven firms such as Safe-Guard, Axiom or Fidelity.

Sure, the most likely scenario is the repairs covered under the warranty will not add up to the cost of the warranty. But for that delta you will have a peace of mind of protection against wildly expensive repairs such as major engine and transmission repairs and electronics.

Far, far less than the depreciation expense associated with constantly replacing cars every time the warranty expires.

 

[aemitchell16]

That’s not correct at all. There are numerous examples on this very forum where owners were able to get “goodwill” from PCNA for cars that were serviced at indys.

Then I was lied to by my service advisors. Which poses another problem.
What's crazy is when I had it serviced for the transfer case issues, the car had just came out of warranty. I purchased the vehicle from a single owner who had the vehicle serviced at a separate Porsche dealership (at the time I was unaware of what the exact dealership was, and was in a loaner so I just wanted them to fix the issue and didn't have time to dig).

I was told by the SA at my local dealership that they don't have access to the service records for my vehicle since dealership systems do not communicate.
And he advised me that the only way Porsche would goodwill the Transfer case, was that if I got a service via their dealership (which was nearly 3k) - then I'd be approved for a goodwill transfer case.
Fast forward to a few months later, and Porsche corporate comes out with a Transfer case replacement program acknowledging the faulty transfer cases, and advised anyone who received a transfer case and had to pay for it out of warranty to submit a claim and they would be reimbursed. Since the SA charged me for servicing, and not for the transfer case, I assumed I was unable to receive the reimbursement. So it was left at that. I was ignorant and needed the transfer case replaced, so I followed the advice of my SA. Lesson learned.

This thread is merely another reminder why it makes sense to seriously consider an extended warranty from one of the proven firms such as Safe-Guard, Axiom or Fidelity.

Sure, the most likely scenario is the repairs covered under the warranty will not add up to the cost of the warranty. But for that delta you will have a peace of mind of protection against wildly expensive repairs such as major engine and transmission repairs and electronics.

Far, far less than the depreciation expense associated with constantly replacing cars every time the warranty expires.

Indeed.

 

[MakinS]

Lots of PDKs out of wrecked Macans on eBay, easy swap for an experienced shop

 

[DanNYC]

Then I was lied to by my service advisors.

Shocking, absolutely shocking. Whoever heard of a car dealer that lies?

 

[ChicagoMooseMacan]

My son has a 2016 Porsche Macan with 64,000 miles and no warranty 😢. He starting having jerking issues and gear changing issues , it would no go into gear and he would turn car off and back on and it would jerk into gear and drive horrible jerking and stalling etc. we took it to Porsche dealership who said he needs a new transmission at 19,000 dollars. We then took it to a eurotek mechanic who said it “could” be the valve body but there is no way to test this. He said he would start there and see if that repairs the problem. That cost 4500.00. But if it doesn’t work we are out 4500.00 and still need a transmission. Porsche dealership said when they had the car it threw codes saying clutch 1 and 2. They recoded and reprogrammed the pdk and it did not fix it. Any advice? Anyone have a new valve body fix this problem? I am just a mom that knows NOTHING about a transmission so be easy on me please.

Make sure it isnt the transfer case, transfer case should be covered by a extended warranty (you have it you just dont know you have it). Have them fix that first before upselling a valve body. Also check any remaining recalls that have not been serviced. Good luck

 

[Opt1k]

We had another independent mechanic, who is a retired Porsche mecahanic, and he also received Clutch 1 Faults (whatever that means), but didn't see clutch 2.
He stated that doesn't mean that Porsche didn't see a clutch 2 fault.



They did not. I do not know why, but the only thing they recommended was an internal issue with the transmission, and a full transmission replacement. After going back and forth for the last 3 months, we discussed the valve body kit replacement after reading about these issues online. They advised that they would try a valve body replacement, but that they did not believe that was the issue (and would not back anything up whether it is or is not the valve body, which is normal, I know). I'm assuming that is why they did not offer a goodwill for the valve body, but we also have not asked specifically about a valve body goodwill. We asked that they would cover some of the expenses of the transmission (we weren't even requesting a full goodwill), and the offer they came back with was $1,000.

So I guess you may try to negotiate putting this $1000 goodwill against $4500 repair for valve body replacement, which would come up to around $3500 for a chance to get your Porsche back on the road. I think it's a reasonable gamble.

 

[TXRed]

Okay.... need some clarification... based off of your earlier posts... couple of things... 1. Was this car actually "serviced" at a Porsche dealer during its former life with the first owner? Your post makes it sound like it was. 2. Have YOU YOURSELF actually spoken to Porsche North America? Or are you just getting info (from them) fed to you from your SA/dealer? 3. You got the Transfer Case fixed, but paid for it yourself?

P.S. Your dealer is full of crap; unless I'm missing something immensely, they can pull service records from anywhere within the Porsche system. Even if they can't, you can call the dealer that did the servicing and get copies of everything you need/want.

 

[Opt1k]

I was told by the SA at my local dealership that they don't have access to the service records for my vehicle since dealership systems do not communicate.

As long as car was always serviced at Porsche dealerships it's pure BS. I just dropped my car last week in a totally new dealership and SA pulled up records from another one right in front of me by VIN and we went through them.

 

[TXRed]

Okay.... need some clarification... based off of your earlier posts... couple of things... 1. Was this car actually "serviced" at a Porsche dealer during its former life with the first owner? Your post makes it sound like it was. 2. Have YOU YOURSELF actually spoken to Porsche North America? Or are you just getting info (from them) fed to you from your SA/dealer? 3. You got the Transfer Case fixed, but paid for it yourself?

P.S. Your dealer is full of crap; unless I'm missing something immensely, they can pull service records from anywhere within the Porsche system. Even if they can't, you can call the dealer that did the servicing and get copies of everything you need/want.

I'll give you head start as to why I'm asking these based off your input so far... Firstly, If you paid for ANY of the TC to be replaced out of pocket, you ABSOLUTELY can ask PNA for reimbursement for that amount. I certainly would. Then, turn around and take that money to put towards THIS repair. Two, if this car was actually serviced its prior life with the proper maintenance schedule (followed) by a Porsche dealer, then I would UP PNA's A__ until I received at least a somewhat fair amount of goodwill. It's called goodwill for a reason, and I understand that completely; but if my car had been serviced properly its whole life from the dealer, with records right there as proof, I would be ALL OVER them until I got at least SOME of the bill covered (mind you, $1000 of $19K is basically a slap in the face to me... not for a car that had been serviced on time and properly at a P dealer.)

...just my two cents...

 

[aemitchell16]

Okay.... need some clarification... based off of your earlier posts... couple of things... 1. Was this car actually "serviced" at a Porsche dealer during its former life with the first owner? Your post makes it sound like it was. 2. Have YOU YOURSELF actually spoken to Porsche North America? Or are you just getting info (from them) fed to you from your SA/dealer? 3. You got the Transfer Case fixed, but paid for it yourself?

P.S. Your dealer is full of crap; unless I'm missing something immensely, they can pull service records from anywhere within the Porsche system. Even if they can't, you can call the dealer that did the servicing and get copies of everything you need/want.

Yes. All services on the vehicle were done by Porsche from the beginning, even with previous owner.
I spoke with a representative at Porsche NA Atlanta (about the transmission). That is where the offer of $1,000 came from.
I no longer use the SA that dealt with my transfer case issues, as I have moved states.

I don't doubt for a second that the SA I originally used was full of it about the transfer case situation. Technically, no, I did not pay for the transfer case because they told me I had to pay for a vehicle service (due to them "supposedly not being able to see the service records of the previous dealership because "Porsche service system's don't communicate dealer to dealer") of almost (don't remember the exact number) $3,000 for Porsche NA to goodwill the transfer case. At that time I was in a loaner and in the office at work, and had no time to go back and forth with it, and finally agreed to just pay for a service, otherwise my only other option was to pay $3,000 for JUST the service case. He advised those were my only two options. So naturally, I went with the Service + the goodwill transfer case, because if I was paying 3k either way, at least I got a service.

Months later, is when Porsche announced the extended transfer case warranty, but since my invoice shows I "technically" paid for services and not the transfer case(showing "goodwill"), I did not proceed with reimbursement, as I felt have no leg to really stand on.

 

[TXRed]

Yes. All services on the vehicle were done by Porsche from the beginning, even with previous owner.
I spoke with a representative at Porsche NA Atlanta (about the transmission). That is where the offer of $1,000 came from.
I no longer use the SA that dealt with my transfer case issues, as I have moved states.

I don't doubt for a second that the SA I originally used was full of it about the transfer case situation. Technically, no, I did not pay for the transfer case because they told me I had to pay for a vehicle service (due to them "supposedly not being able to see the service records of the previous dealership because "Porsche service system's don't communicate dealer to dealer") of almost (don't remember the exact number) $3,000 for Porsche NA to goodwill the transfer case. At that time I was in a loaner and in the office at work, and had no time to go back and forth with it, and finally agreed to just pay for a service, otherwise my only other option was to pay $3,000 for JUST the service case. He advised those were my only two options. So naturally, I went with the Service + the goodwill transfer case, because if I was paying 3k either way, at least I got a service.

Months later, is when Porsche announced the extended transfer case warranty, but since my invoice shows I "technically" paid for services and not the transfer case(showing "goodwill"), I did not proceed with reimbursement, as I felt have no leg to really stand on.

W.O.W.

Please, if you so feel inclined to do so, let us know what dealer you originally dealt with on your TC. That is some of the shadiest stuff I have read on this forum to date.

 

[Opt1k]

Your dealer practices seem a bit shady.

 

[aemitchell16]

As long as car was always serviced at Porsche dealerships it's pure BS. I just dropped my car last week in a totally new dealership and SA pulled up records from another one right in front of me by VIN and we went through them.

Thank you for the information. Failure on my part to trust the SA. Will definitely be aware of this going forward.

I'll give you head start as to why I'm asking these based off your input so far... Firstly, If you paid for ANY of the TC to be replaced out of pocket, you ABSOLUTELY can ask PNA for reimbursement for that amount. I certainly would. Then, turn around and take that money to put towards THIS repair. Two, if this car was actually serviced its prior life with the proper maintenance schedule (followed) by a Porsche dealer, then I would UP PNA's A__ until I received at least a somewhat fair amount of goodwill. It's called goodwill for a reason, and I understand that completely; but if my car had been serviced properly its whole life from the dealer, with records right there as proof, I would be ALL OVER them until I got at least SOME of the bill covered (mind you, $1000 of $19K is basically a slap in the face to me... not for a car that had been serviced on time and properly at a P dealer.)

...just my two cents...

I will contact PorscheNA about the reimbursement and see if there is anything they can do due to the situation with the SA and transfer case.
I didn't initially file the claim because my invoice plainly states the payment I dished out was for the basic servicing of the vehicle, and not the transfer case. So I just thought I would be SOL.

 

[Opt1k]

Thank you for the information. Failure on my part to trust the SA. Will definitely be aware of this going forward.




I will contact PorscheNA about the reimbursement and see if there is anything they can do due to the situation with the SA and transfer case.
I didn't initially file the claim because my invoice plainly states the payment I dished out was for the basic servicing of the vehicle, and not the transfer case. So I just thought I would be SOL.

What kind of service could that be for $3000? Do you have a receipt? I get major service done which included spark plugs, brakes, oil and I guess PDK and it was $2700. Is that the service you had?

 

[moonwok]

Ordered a mechatronic repair kit for my S. Its stuck in customs and should be installed soon. Ill post the results of my endeavour. I took the gamble on the kit as PCNA was not supportive at all.

 

[Opt1k]

Ordered a mechatronic repair kit for my S. Its stuck in customs and should be installed soon. Ill post the results of my endeavour. I took the gamble on the kit as PCNA was not supportive at all.

What's the price in total for this option?

 

[aemitchell16]

What kind of service could that be for $3000? Do you have a receipt? I get major service done which included spark plugs, brakes, oil and I guess PDK and it was $2700. Is that the service you had?

Correct. Minus the PDK I believe.

Ordered a mechatronic repair kit for my S. Its stuck in customs and should be installed soon. Ill post the results of my endeavour. I took the gamble on the kit as PCNA was not supportive at all.

Did you happen to purchase through Shenghaiautoparts? I found it a mechatronic kit for less than $700 ($140 shipping so it comes out a little over $800), but have been skeptical about it. But it might be worth for just testing purposes to ensure that is the issue first.

 

[moonwok]

I ordered genuine Audi.