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Transfer Case Issues & discussion thread

521K views 1.3K replies 376 participants last post by  Vrooooom  
#1 ·
Hello,


This not really a complaint, My turbo started to shudder when I was backing up and when I put it drive it would shudder in 1st, 2nd and a little in 3rd. The car has 14k miles. I brought to the dealer and it turns out that the transfer case has gone out. The dealer was great.
We are awaiting new cv joints that Porsche recommended to be replaced also.


The car has been a great car, this is more of a heads up to all on this forum.


David
 
#1,173 ·
I'm the odd man out here, but I would fix it. Other than the TC issue, you know what you have and love it. If you trade and take the hit, you will be looking at another used Macan maybe or maybe a low end newish Honda Accord. There is no better value than a well depreciated Porsche Macan. My 2015 Macan Turbo has 57k miles, on it's original transfer case and TC Screws. I had the TC fluid changed the day after I bought it, complete inspection done at every 5000 miles and all service when it is needed. If my transfer case crapped out, I would contact my extended warranty company, if they said no I would still fix it and keep it.

You can pay for the repair and drive the wheels off it or buy a new one for 90k plus or even a newer used one for $40-50k. So that puts you out $4k instead of ~85k plus or ~$45k. There is a thread about 200k miles Macans out there and is worth a read.

Replace the TC, then get the maintenance done and have them do the timing chain cover bolt fix after that , then enjoy it..

A used 2016 Macan Turbo will still bring $20-$25 k, 5-7 years from now. Especially with a new TC , and maintained.. Of course you could buy a new one and lose $25k driving it off the lot , and have a much lighter wallet and maybe a big payemt.

Just my 2 cents.
 
#1,175 ·
I'm the odd man out here, but I would fix it. Other than the TC issue, you know what you have and love it. If you trade and take the hit, you will be looking at another used Macan maybe or maybe a low end newish Honda Accord. There is no better value than a well depreciated Porsche Macan. My 2015 Macan Turbo has 57k miles, on it's original transfer case and TC Screws. I had the TC fluid changed the day after I bought it, complete inspection done at every 5000 miles and all service when it is needed. If my transfer case crapped out, I would contact my extended warranty company, if they said no I would still fix it and keep it.

You can pay for the repair and drive the wheels off it or buy a new one for 90k plus or even a newer used one for $40-50k. So that puts you out $4k instead of ~85k plus or ~$45k. There is a thread about 200k miles Macans out there and is worth a read.

Replace the TC, then get the maintenance done and have them do the timing chain cover bolt fix after that , then enjoy it..

A used 2016 Macan Turbo will still bring $20-$25 k, 5-7 years from now. Especially with a new TC , and maintained.. Of course you could buy a new one and lose $25k driving it off the lot , and have a much lighter wallet and maybe a big payemt.

Just my 2 cents.
I could not agree with you more. Thank you for your brave candor.
 
#1,174 ·
Why would anyone with an out of warranty Porsche take it to the dealership for service?

A $4K fix on top of a $3100 maintenance cost can easily be substantially reduced by visiting a local independent shop.

Check with your Porsche owning friends and/or your local PCA chapter to learn about local Porsche independent shops.


OTOH, if the goal is to spend the maximum amount of money out of pocket, continue along the same path previously followed...


Good luck!
 
#1,180 ·
Why would anyone with an out of warranty Porsche take it to the dealership for service?
Good luck!
Why wouldn't you? I assume most Porsche owners have long standing relationships with their local dealers. It's kind of part of owning a Porsche, isn't it? I suppose it depends on your area, but I've found it difficult to find qualified independents and those that are capable generally have labor rates within 20-25% of the dealer - sometimes closer. I have yet to find the mythical independent I keep reading about on car forums that is going to save me so much money and yet is still fully qualified. And if they do exist - they are hours away. Lose a whole day driving back and forth vs. the dealer has me out in 15 minutes in a new Macan loaner. Not to mention this situation is clearly a candidate for goodwill.
 
#1,176 ·
I would find a good local Indy. And agree with oqjnLu@>@W, would never go to a dealer for an out of warranty vehicle..
 
#1,182 ·
I am very fortunate to have an excellent Indy with Porsche Certified Techs and very savvy SA's, the Owner is always on site and goes way above and beyond. I also don't have to wait 2 months for an appointment at the dealer, which is always the case.

@2016TurboDriver

Where are you located?
 
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#1,187 ·
#1,190 ·
I was trying to help... Of course he would need to do his homework. My url review showed almost 100% positive for 490 reviews...
 
#1,191 ·
I'm not sure who the "Really?!?" is directed to but I see a list of mostly generic shops (that hit on Porsche due to their SEO but have no specifics, and also have a brand page for every other European make), a few tire shops, and an actual Porsche shop that looks like the newest they've worked on is a 996.
It's a big lift to figure out a shop that actually has a PIWIS and is willing to do a transfer case on Macan. Hint, that rules out 99% of the ones you find on Yelp.
If I was the OP, I'd setup a meeting with my dealership service manager and plead my case. Warranty expired last year on a 2016 .. I put my $1 that Porsche will goodwill it without much of a fight, especially if a large service is also due.
 
#1,196 ·
Goodwill doesn't pay the bills and sustain the overhead of a Porsche dealership. They need and get every dime they can extract from every transaction. They can throw a $2-300 gift card at someone, but the multi thousand dollar gifts, nah. Unless we're talking the big fish that drop $250k every year. I'm pretty sure there's a German car shop in his vicinity who can either perform TC service or know how to utilize a third party service provider.
 
#1,203 ·
Started feeling the symptoms in reverse first - then a few weeks later it started happening on forward acceleration as well. It got worse as the car temps warmed up.

My car was in for the major service/PDK service and they just called to let me know they will be replacing the transfer case under warranty.

2018 GTS (Around 40,000 KM)
 
#1,204 ·
I know... I know. Use the search feature. Well I did and it led me to the conclusion that I have a failing transfer case. So thank you to all of you for reporting your issues and symptoms.

What I wanted to mention was that my experience with the local Porsche dealer has been great as to how they are treating the 7 year extended warranty. They say they are doing 2-3 a month (in Maine, not exactly Porsche country) and that I should just keep driving it until I am ready to give it up for a few days. They confirmed that the warranty on my car expires in April of 2025. They don't expect that there will be a catastrophic failure and it will just be more of an annoyance (until it gets really bad, which would probably be past my warranty date).

I did ask about a fluid change and they basically said "why bother, just get it replaced", which was refreshing to hear as well.

Certainly not ideal, but they are taking accountability and honoring their commitments. I am not sure there is much more I can ask for.
 
#1,207 · (Edited)
Hi,
I have a 2019 Macan (2nd gen) and I'm pretty sure I have the transfer case issue.
I know it's covered by the extended warranty and I also have CP, so I'm not worried (but I can't say I'm happy...).
I didn't know about this specific issue when I bought the car, but the problem is very obvious in strong turns when going uphill (the car nearly stops as the rear wheels slip, it's very dangerous, and that's way worse with rain, that was the red flag for me) and in off-road reverse mode the car (I followed the test instructions I found in the thread).
Other than that, the car is fine, but obviously that's not acceptable.
What I should tell the dealer? Is there something I should specifically ask for, like a specific replacement?
I won't accept a simple oil replacement, other than that I don't know what to ask for.
I'd also like to thank everybody for this very informative thread, it helped me a lot.
 
#1,213 ·
I called the dealer and he told me that the TC failure should have some sort of grinding sound too, that I can't really notice.
I also read all the 28 pages of this thread, and some sort of sound (and vibration) seems very common, it's not something that can be missed (no particular sound and no vibration for me, but I don't know if I should look for something in particular).

What I experienced was (I'll add 2 photos to make it more clear):
- tire slipping in a very sharp left turn (uphill) at very slow speed (and ultra gentle throttle) in wet conditions. The car has 20" PZERO summer tires. Normal driving was perfectly fine under rain, no slippery behavior other than in that turn. No slip or stutter in dry conditions in the very same turn;
Image


- stutter (not slipping) in a very sharp right turn (uphill), very slow speed and gentle throttle. I could drive that turn in dry conditions only, but I did it many times;
Image


- some stutter while reversing in offroad mode, no stutter in normal mode;

- no problem in normal driving conditions, as far as I can tell.

So I was wondering if I'm experiencing some form of TC failure or something different.
I also started asking myself if that's normal car behaviour, even if no other car I drove ever did this on the same roads, not even a full RWD BMW.
I don't really know what to think at this point.
 
#1,209 ·
Don’t worry, just go straight to the dealer they will be very familiar with the problem and if it’s the transfer case as seems likely from your description they will replace it under warranty.
Although there may be a catch as it doesn’t extend for 2019 model year.
 
#1,214 ·
I have a 4 month old GTS with P Zeros and my tires slip when I turn sharp right coming out of a steep driveway in dry weather.
 
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#1,215 ·
Thanks a lot for your reply.
After the dealer response and all the thread reading I started believing I wasn't having TC problems after all, maybe what I was experience was normal car beaviour.
As I already booked an appointment with the dealer in 10 days (I planned a darkened LED tail lights job), I'll look into it and report back.
 
#1,217 ·
Thanks a lot for your reply.
After the dealer response and all the thread reading I started believing I wasn't having TC problems after all, maybe what I was experience was normal car beaviour.
As I already booked an appointment with the dealer in 10 days (I planned a darkened LED tail lights job), I'll look into it and report back.
[/QUOTE
One they have the car the dealer has a foolproof way of diagnosing a TC problem. Our TC did not display grinding sounds, it was just a juddering.

Still , it may be you are simply experiencing a mild binding of the 4WD system that is completely normal in tight turns. The macan does not have a part time 4WD system.
 
#1,216 ·
I did not experience much if any noise from my defective TC.

You should be getting that same judder with sharp turns on a flat surface if it is the TC though.

Not out of the question for the new units to fail but somewhere around Q2 of 2018 the new TC started shipping and the failure rate with those is significantly lower.
 
#1,223 ·
I did not see any replys, hmmm. I just stumbled across your question. Try this thread if you are still experiencing an issue. I've seen that warning just once. It happened on a cold start after a day of skiing. Car was parked hot, then sat in low temps all day. I shut off the car and restarted with no issue. It happened once in 16 consecutive days of skiing. 🤷🏼‍♂️

 
#1,224 ·
Thank you all for sharing your experiences and knowledge. I've learned a great deal since by independent made me aware of the transfer case problem that was beginning to happen at 65,000 mi. My 17 Macan S was in for tries and spark plugs. when I picked it up he let me know about what he experienced during the post maintenance test drive and suggested I speak to my dealer. After my discussions with the dealers (yep plural, talked to 4) I had a range of answers from it was never covered under the extended warranty to an $8000 repair. The 3 dealers which said it was part of the extended warranty for said it was past the 7 years by a couple months. One offered to speak to Porsche in an attempt to get it covered, but they weren't very confident. I have yet to hear back.

Speaking with my Indy he claims that he cannot do the work due to programming of the new transfer case. Stating Porsche has only released that ability to the dealers.
This leads to my question... Has this been the experience of others when working with an Indy on this issue? I can't imagine him turning down work if this wasn't the case (no pun intended).
My thanks in advance.