[JMS]

Add me to the list... 2016 Macan S w/ ~14,000 miles. I should have it back by the end of the week.

 

[Digs]

Does a CPO necessarily mean TC was replaced?

... The Porsche mechanic taught me how to quickly diagnose the problem:
Turn the car on, turn OFF-ROAD on, reverse slowly with steering wheel fully turned one way. Then go forward with the steering wheel fully turned the other way. Repeat a couple of times. OFF-ROAD switch on magnifies the clunking, grabbing etc. like 10X. Very easy to tell if it's bad with the switch on.
Hope this helps.

Thanks @jasp. I will try this technique on my recently purchased CPO MY15 Turbo, with only 16k miles. I notice that when going in reverse and turning my wheel when backing out of driveway down a very slight decline ramp, I hear a "thunk" sound. I'm wondering if this is an indicator of a bad TC, or possibly something else. I have not noticed any other symptoms though (no shuddering, nor hooting).

Would a CPO cert necessarily mean the TC has been replaced? And if not, then could I check by calling 800-Porsche? I'm not saying I don't trust the dealership, but I did find that PCNA gave me a better and more comprehensive answer than my dealership did (regarding the timing of remaining visits on pre-paid maintenance).

I may have to take it in anyway, so they can investigate the sound. Just wondering what you all think. Thanks in advance!

 

[thelaw_thechef]

@grim Add me to the list.

2015 Porsche Macan S
Mileage: 29,869

Symptoms
1. Loud clunk when reversing out of driveway on a decline
2. Shuddering & hesitation when accelerating from a stop

Diagnosis
Porsche South Bay to replace transfer case per warranty.

 

[Oldtimer]

2016 S here with 28,000 and getting changed out next week.......

 

[jzwu]

My 2015 S has 27k miles now. Need to drive pass 30k miles soon.

 

[sergeyb]

@Oldtimer, would you please post the symptoms (any codes thrown) and how you were able to convince the dealer it is the transfer case. Ours is in the shop going on day 4 with dealer not communicating anything at this time. Also, there is another member @bcon08 that I am partnering with to track down the problem and get the issues resolved related to PDK such as "shuddering and hesitation when accelerating from a stop" similar to @thelaw_thechef posted that are the symptoms for ours.

 

[Oldtimer]

@Oldtimer, would you please post the symptoms (any codes thrown) and how you were able to convince the dealer it is the transfer case. Ours is in the shop going on day 4 with dealer not communicating anything at this time. Also, there is another member @bcon08 that I am partnering with to track down the problem and get the issues resolved related to PDK such as "shuddering and hesitation when accelerating from a stop" similar to @thelaw_thechef posted that are the symptoms for ours.

This morning I was searching (Google) the symptoms which were some shuddering at a slow speed start and in reverse and it directed me to Stoofpilot's post from March......"Sounds like a transfer case issue. Two checks, 1. start off very slow and does it feel like small speed bumps and in reverse , turn wheel sharply and do you feel slight shutter...."

I called the service guy and left a message and told him "I think I have a transfer case issue and stated that at slow starts and in reverse it shudders." He called a few hours later and said "Yes you do and I'll order you one, come in on Wednesday". I was pleasantly shocked to say the least.....

 

[gradyex]

Time will tell but my Macan took 2 days to fix and the new transfer case has a different part number. They gave me a brand new Cayenne as a loaner. No other issues so no Lexus for me.:laugh:

 

[Masscan]

Time will tell but my Macan took 2 days to fix and the new transfer case has a different part number. They gave me a brand new Cayenne as a loaner. No other issues so no Lexus for me.:laugh:

What is the part number of the new transfer case...and where about on the transfer case is the number located?

I'd like to compare this new transfer case number with the number my 2018 GTS comes with at delivery.

 

[Digs]

.. Please add any new replacements to the thread and I will update the first post ..

2015, 17k miles. Transfer case just got done by dealership. I received car from dealership a couple of days ago. Read on if you want to know why this could be my first and last service experience at this joint. I need to find good indy in my area.

I noticed that trim piece in trunk was not clipped back in, just loose and placed there. What first caught my eye was the un-evenness of the trim. Does the transfer case replacement require working in this area? I also asked that they upgrade PCM to 4.7.6. Maybe this requires work in this area? Anyway, read on for why I'm thoroughly unimpressed with the sloppy job the tech did.
Continuing...

A rear seat passenger noticed last night she was sitting on something... it was actually the clip that covers the baby seat anchor. And another one of those clips was missing that wasn't missing before. How did that happen?? Again, just sloppy lazy job completion.

I noticed the leather steering wheel has a 1/8 in nick in the leather that wasn't there before. Like someone had something sharp in their hands. CARELESS!

And to top this off, I didn't notice till I got home but I see a 3 in ding in the body, right outside the area in the rear, inside the trunk where the trim piece wasn't secured. It looks like something was dragged across or dropped there. It's not severe but it definitely wasn't there before and it's noticeable. Whiskey Tango Foxtrot, over?

I'll be notifying the Service Manager tomorrow. I want to know who worked on my car, and I never want him touching it again.

In general I avoid having any work done by a dealership. Prior cars to Macan are 4 older MBs.

If I have pre-paid Porsche maintenance, I can take it to a certified independent, right??

I'm in Northern VA and will go anywhere within 30-40 mins of Dulles airport. I have a GREAT Mercedes indy who I have no problem driving 45 mins to get to, because he is THAT good. Fairly priced, and a maestro.

I guess I shouldn't be shocked but I am REALLY disappointed in my first service experience at this Porsche dealership shop.

 

[Shark]

If I have pre-paid Porsche maintenance, I can take it to a certified independent, right??

Fairly certain it must be an authorized dealer.

I always prefer to use a well qualified indy versus a dealer, whether it's for a Porsche or any other make. Not only to save money, but because at many car dealers the techs are so far removed from ownership that they are often there just to collect a paycheck. At many indys you can often talk to the tech who did the work on your car, and they develop a relationship with you as well as the owner.

Sure, some repairs will require an unavoidable trip to the dealer, and the Porsche loaner cars can be nice, but I've learned from experience.

 

[gradyex]

What is the part number of the new transfer case...and where about on the transfer case is the number located?

I'd like to compare this new transfer case number with the number my 2018 GTS comes with at delivery.

You should not have an issue with a 2018 model year Macan. I'm sure you have the revised transfer case installed. The question I have is will the new transfer case hold up down the road? Only time will tell.

 

[bcon08]

You should not have an issue with a 2018 model year Macan. I'm sure you have the revised transfer case installed. The question I have is will the new transfer case hold up down the road? Only time will tell. You have a 4 year warranty so I would not be too concerned about it. Enjoy your car. I have not had any other issues with my 2017 GTS so the car is very reliable.

I have it on good authority that the new transfer case was not released to manufacturing until March of this year. I'd imagine all 2018 Macans with build dates before March have the old transfer case.

 

[gradyex]

new transfer case was not released to manufacturing until March of this year. I'd imagine all 2018 Macans with build dates before March have the old transfer case.

My invoice date for repair of the failed transfer box was March 1st 2018. It took 24 hours to receive the new transfer box and 1 day to repair it. Looking at my invoice I did find an FP (part number) after taking a closer look. Its 95B-341-010-X. The core return (old transfer box) has the same part number! Why would they tell me that the new transfer box part number is different from the old one? Tomorrow I'm calling the dealer.

 

[bcon08]

My invoice date for repair of the failed transfer box was March 1st 2018. It took 24 hours to receive the new transfer box and 1 day to repair it. Looking at my invoice I did find an FP (part number) after taking a closer look. Its 95B-341-010-X. The core return (old transfer box) has the same part number! Why would they tell me that the new transfer box part number is different from the old one? Tomorrow I'm calling the dealer.

I have it on good authority that the "old" transfer case hardware part number is "95B.341.010" and the "new" is "95B.341.010.A"

Not sure what the "X" designation is on yours. Apparently, "Gas nitrocarburizing (GNC)" is now used to coat the clutch plates on the new transfer case. The new transfer case requires that new software be installed in the transfer case control module specifically for the new model. The "Gas nitrocarburizing (GNC)" supposedly strengthens or reinforces the clutch plates.

 

[Teddis]

Ahhhhhhhhh, now I want a new TC.........even though mine is fine

 

[atwnsw]

2015 Turbo Macan.
10k miles.
Replacing transfer case today.

For those curious, I asked what the cost would be if I paid for it myself. The SA said $4,500.
It is covered under warranty.

 

[NC TRACKRAT]

Buy it direct at a discount. $2,917.44 https://store.paramountauto.com/?p=catalog&mode=search&search_in=all&search_str=95B.341.010.A

 

[Finerthings]

@grim please add me to the list of failed TCs

2018 Macan S, purchased brand new at the end of March 2018 with 9 miles on it. Now with only 2500 miles and diagnosed with a bad transfer case.

 

[wkndbox]

@grim please add me to the list of failed TCs



2018 Macan S, purchased brand new at the end of March 2018 with 9 miles on it. Now with only 2500 miles and diagnosed with a bad transfer case.

Sorry to hear that @Finerthings. Let’s hope the dealership fix it correctly so you can enjoy your new Macan S!