TL/DR:
- Speed Shield in Addison, TX (North Dallas, Texas area) was TERRIBLE.
- They burned the window panel trim, cut the glass with a razor, left trash inside the car, and did a horrible tinting job on my car.
- They refunded the tinting charges, paid for the repair for the window panel trim, and paid another tinter to remove the tint. BUT they did not pay for the scratched glass.
- Bottom line: they left the car in worse shape than I brought it to them.
Speed Shield in Addison, TX (North Dallas area) - I DO NOT RECOMMEND THEM
I had them put Spectra-Photosync tint on the side windows and rear windshield. When I showed up to pick up my car, I noticed my car was parked outside by the trees and was covered in pollen. Not a big deal to me, but I found it a little annoying that they moved my car from inside their shop to the outside, knowing it would get covered in pollen. As I walked around my car to check out the tinting, Trey, the owner, comes outside and says “we ordered you a new part.” I didn’t understand what he was saying at first until he showed me that they had burned the glossy window panel trim on the driver’s side of the car. They damaged my two day old car. The melted the glossy panel over the B pillar. (Photo 1)
He said he’d get the part by next Tuesday, and they’d install it for me. He didn’t apologize. He just said he’d get the part and make it right. I was upset, but since they were going to get the part and fix it, I didn’t say anything. I had the car opti-coated the day before, and that panel was also opti-coated. Now I will have to set up a time to get it re-opti-coated.
When I asked why he didn’t call me as soon as the damage happened, he said it happened just before I arrived. So I dropped the car off at 7AM, and they just finished at 4PM. Not sure if I completely buy that excuse since I’ve heard from others that the Macan does not take that long to tint. Either way the damage was done.
Since they screwed up something like that, I started to think that maybe they had screwed other stuff up. And I was right.
I noticed something on the window, and he said it was just tree sap. It was a little alarming to see that he doesn’t mind parking customer’s cars by trees that are dripping sap. He said it was bad last week, but this week wasn’t bad. More on that later.
I started checking out the tinting job and noticed an unusually large amount of air bubbles (Photo 2). Trey told me that this was common and would go away in about two weeks. Every other tint job I’ve had done to a car never had nearly the amount of air bubbles as SpeedShield’s. But I was willing to give him the benefit of the doubt and wait two weeks before I brought it up to him again.
I left the shop and pulled into a parking lot about two blocks away since I had a nagging feeling that they screwed up even more. I opened the back passenger doors and noticed a bunch of tinting film pieces all over the seat and the floor. I threw most of it out, but on my drive back to the shop a few minutes later I found more. So now, things are snowballing. I then noticed pieces of lint trapped between the tinting and the window. Lint and dirt were trapped in every window of the car.
I showed those pieces of lint stuck between the tinting and windows to Trey and said I’ve never had this problem with other cars that I’ve gotten tinted at other places. He replied that with high end cars, it was common for lint to fall down during the tinting process because of the felt lining the windows. I thought that was a poor excuse for sloppy work since there was more than just a few. I asked, “so I’m just going to have to live with lint trapped between the window and the tint?” He said it would be less noticeable as the bubbled up area around the lint shrinks, but he said that he would re-do it if I wanted. He said his customers were very meticulous about that, so he would understand if I wanted it re-done. If he knows that his customers are meticulous, why would he be so sloppy with his work?
He was basically trying to placate me at the shop so he could go back to work since he had a number of other orders behind me.
So I left, thinking that I’d give him two weeks before I cast judgment on the tinting.
But when I got home, I started looking around my car further, and things just started getting worse.
I opened all the doors and noticed that Speed Shield had left a ton of water spots and marks all over the aluminum panels by the door and door handle. Easily fixed, but that was just sloppy. Hopefully, he didn’t spray water into the electronics, but I’m not so sure. (Photo 3)
I noticed a drops of tree sap on the roof. This took some time to clean off. I was irritated that he parked my car in the open like that, knowing that the trees were dripping sap. I had the car detailed and opti-coated the day before, so I didn’t enjoy getting tree sap on my car before the opti-coat had finished curing. If I didn’t have the opti-coat, I’m sure the tree sap would have marred the paint finish of the car.
I cleaned up the windows inside out and out, and I noticed more and more lint trapped between the tint film and window. And there was also curly human hair in one of the windows! Now, call me crazy, but I don’t think anyone would want that in their window tint.
In the passenger window behind the driver, they trapped a nice thick chunk of glue between the window and tint film.
When I was driving my car, I also noticed a nice fat bubble in the rear windshield. When I touched the bubble, it made an audible click.
I also noticed a big nasty fingerprint stuck between the tint and window on the front passenger quarter panel (Photo 4). I thought it was just superficial and I could easily wipe it away, but nope, it was between the film. He had also cut the corner on the quarter panel, so the window was completely tinted.
Then right next to that on the front passenger window, I noticed the whole tinting film was crooked and cut short. They had left a nice gap un-tinted that ran from the top of the door to the door handle. I noticed that they did that to the driver’s side window, although not as bad. Either way, there is no excuse for this. It’s debatable about the number of water bubbles on tinting, and I’d even slightly entertain his excuse for lint between the tinting film. But there is no excuse for a legitimate tint shop to have a fingerprint stuck between the tinting, and for tinting to be crooked and not covering the entire window. (Photo 5)
I went back to Speed Shield, and showed Trey and his tinter the horrible tint job and its issues. He agreed to refund me the full amount he charged for tinting, and pay for the repair of the window panel trim and removal of the tint. At that point, I didn’t trust his shop to touch my car, so I wanted to take it to a Porsche certified mechanic to fix the things he screwed up. At one point he said that he and his shop damage a lot of cars during the clear bra / tinting installation. That’s scary and unsatisfactory.
Since he’s the exclusive Spectra-Photosync tinter in the area, I guess he can treat people however he wants since there are no other options if you want that tint brand.
He was very nonchalant about all this. It made it seem that his shop damages cars and screws up jobs, and it’s no big deal to give up refunds and repairs for damages. I would have thought that he’d be embarrassed by the tinting work he did. When I asked if he’d be okay if I drove around my car with his tint job and tell others that that’s Speed Shield’s work, he said he wouldn’t be okay with that. But his behavior seemed like he didn’t care.
When the Porsche dealership took my car in to get it repaired, they saw my tint job and remarked that it was pretty bad. Two service technicians couldn’t get over the fact that the tinter left a large area on the passenger window un-tinted.
When I went to finally get the tint removed, the tinters there remarked that the tinting on my car was terrible, and that it should have never left the shop like that. Prior to taking off the tint, we walked around the car together to inspect for any scratches, damages, etc. That’s when the tinters saw that Speed Shield had cut into the glass on the rear quarter panel of my car. Speed Shield cuts tint by hand rather than using a computer plotter. What’s worse is that they cut the tint while the tint is still on the car. Normally, a professional and competent shop will do that without scratching or cutting into the glass, but Speed Shield didn’t or couldn’t do that. (Photo 6). That line in the photo is actually cut into the glass.
The cut on the window was deep, and it followed the outline of Speed Shield’s tint. The tinting shop that was removing the tint also showed me more of the same outline scratches on the back window, but they were not as deep. Speed Shield had used a razor to etch into my car.
As soon as the tinting was removed from my car, I went back to Speed Shield and showed Trey and his tinter the scratches in the window. Trey said it wasn’t his shop because Speed Shield uses stainless steel razor blades to cut the glass, and stainless steel razors would not cut into the glass. I thought his explanation was a load a crap, but I could see that Trey wasn’t going to admit that Speed Shield had screwed up even more. There would be no point arguing because he’d never admit it.
Speed Shield obviously caused the scratches in the window. Nobody else worked on the windows of my car prior to me finding the scratches. He and his tinter admitted to using razors to hand cut tint. And the scratches were in the outline of his tint job. It was pretty obvious, but I knew Trey wasn’t going to admit it.
After a long week of repairs, I finally got a refund and payment for the repairs to my car from Speed Shield. The thing that really bugged me about Speed Shield and Trey was that he was so nonchalant about it. He wasn’t apologetic for damaging my car or ruining my tint job. While he was typing out the check to me, he was joking around. He didn’t seem embarrassed or ashamed about his piss poor tinting job. He cut me the check and that was that. No apologizes. Nothing.
All in all, he left my car damaged. There are still deep scratches in the rear quarter panel and lighter scratches in the rear window. And he could care less.
DO NOT GO TO SPEED SHIELD.
I don't have a lot of experience with clear bra, but when I saw some of their clear bra work, I noticed lint and dirt trapped between the film and the car too. I can’t imagine that’s normal.
- Speed Shield in Addison, TX (North Dallas, Texas area) was TERRIBLE.
- They burned the window panel trim, cut the glass with a razor, left trash inside the car, and did a horrible tinting job on my car.
- They refunded the tinting charges, paid for the repair for the window panel trim, and paid another tinter to remove the tint. BUT they did not pay for the scratched glass.
- Bottom line: they left the car in worse shape than I brought it to them.
Speed Shield in Addison, TX (North Dallas area) - I DO NOT RECOMMEND THEM
I had them put Spectra-Photosync tint on the side windows and rear windshield. When I showed up to pick up my car, I noticed my car was parked outside by the trees and was covered in pollen. Not a big deal to me, but I found it a little annoying that they moved my car from inside their shop to the outside, knowing it would get covered in pollen. As I walked around my car to check out the tinting, Trey, the owner, comes outside and says “we ordered you a new part.” I didn’t understand what he was saying at first until he showed me that they had burned the glossy window panel trim on the driver’s side of the car. They damaged my two day old car. The melted the glossy panel over the B pillar. (Photo 1)
He said he’d get the part by next Tuesday, and they’d install it for me. He didn’t apologize. He just said he’d get the part and make it right. I was upset, but since they were going to get the part and fix it, I didn’t say anything. I had the car opti-coated the day before, and that panel was also opti-coated. Now I will have to set up a time to get it re-opti-coated.
When I asked why he didn’t call me as soon as the damage happened, he said it happened just before I arrived. So I dropped the car off at 7AM, and they just finished at 4PM. Not sure if I completely buy that excuse since I’ve heard from others that the Macan does not take that long to tint. Either way the damage was done.
Since they screwed up something like that, I started to think that maybe they had screwed other stuff up. And I was right.
I noticed something on the window, and he said it was just tree sap. It was a little alarming to see that he doesn’t mind parking customer’s cars by trees that are dripping sap. He said it was bad last week, but this week wasn’t bad. More on that later.
I started checking out the tinting job and noticed an unusually large amount of air bubbles (Photo 2). Trey told me that this was common and would go away in about two weeks. Every other tint job I’ve had done to a car never had nearly the amount of air bubbles as SpeedShield’s. But I was willing to give him the benefit of the doubt and wait two weeks before I brought it up to him again.
I left the shop and pulled into a parking lot about two blocks away since I had a nagging feeling that they screwed up even more. I opened the back passenger doors and noticed a bunch of tinting film pieces all over the seat and the floor. I threw most of it out, but on my drive back to the shop a few minutes later I found more. So now, things are snowballing. I then noticed pieces of lint trapped between the tinting and the window. Lint and dirt were trapped in every window of the car.
I showed those pieces of lint stuck between the tinting and windows to Trey and said I’ve never had this problem with other cars that I’ve gotten tinted at other places. He replied that with high end cars, it was common for lint to fall down during the tinting process because of the felt lining the windows. I thought that was a poor excuse for sloppy work since there was more than just a few. I asked, “so I’m just going to have to live with lint trapped between the window and the tint?” He said it would be less noticeable as the bubbled up area around the lint shrinks, but he said that he would re-do it if I wanted. He said his customers were very meticulous about that, so he would understand if I wanted it re-done. If he knows that his customers are meticulous, why would he be so sloppy with his work?
He was basically trying to placate me at the shop so he could go back to work since he had a number of other orders behind me.
So I left, thinking that I’d give him two weeks before I cast judgment on the tinting.
But when I got home, I started looking around my car further, and things just started getting worse.
I opened all the doors and noticed that Speed Shield had left a ton of water spots and marks all over the aluminum panels by the door and door handle. Easily fixed, but that was just sloppy. Hopefully, he didn’t spray water into the electronics, but I’m not so sure. (Photo 3)
I noticed a drops of tree sap on the roof. This took some time to clean off. I was irritated that he parked my car in the open like that, knowing that the trees were dripping sap. I had the car detailed and opti-coated the day before, so I didn’t enjoy getting tree sap on my car before the opti-coat had finished curing. If I didn’t have the opti-coat, I’m sure the tree sap would have marred the paint finish of the car.
I cleaned up the windows inside out and out, and I noticed more and more lint trapped between the tint film and window. And there was also curly human hair in one of the windows! Now, call me crazy, but I don’t think anyone would want that in their window tint.
In the passenger window behind the driver, they trapped a nice thick chunk of glue between the window and tint film.
When I was driving my car, I also noticed a nice fat bubble in the rear windshield. When I touched the bubble, it made an audible click.
I also noticed a big nasty fingerprint stuck between the tint and window on the front passenger quarter panel (Photo 4). I thought it was just superficial and I could easily wipe it away, but nope, it was between the film. He had also cut the corner on the quarter panel, so the window was completely tinted.
Then right next to that on the front passenger window, I noticed the whole tinting film was crooked and cut short. They had left a nice gap un-tinted that ran from the top of the door to the door handle. I noticed that they did that to the driver’s side window, although not as bad. Either way, there is no excuse for this. It’s debatable about the number of water bubbles on tinting, and I’d even slightly entertain his excuse for lint between the tinting film. But there is no excuse for a legitimate tint shop to have a fingerprint stuck between the tinting, and for tinting to be crooked and not covering the entire window. (Photo 5)
I went back to Speed Shield, and showed Trey and his tinter the horrible tint job and its issues. He agreed to refund me the full amount he charged for tinting, and pay for the repair of the window panel trim and removal of the tint. At that point, I didn’t trust his shop to touch my car, so I wanted to take it to a Porsche certified mechanic to fix the things he screwed up. At one point he said that he and his shop damage a lot of cars during the clear bra / tinting installation. That’s scary and unsatisfactory.
Since he’s the exclusive Spectra-Photosync tinter in the area, I guess he can treat people however he wants since there are no other options if you want that tint brand.
He was very nonchalant about all this. It made it seem that his shop damages cars and screws up jobs, and it’s no big deal to give up refunds and repairs for damages. I would have thought that he’d be embarrassed by the tinting work he did. When I asked if he’d be okay if I drove around my car with his tint job and tell others that that’s Speed Shield’s work, he said he wouldn’t be okay with that. But his behavior seemed like he didn’t care.
When the Porsche dealership took my car in to get it repaired, they saw my tint job and remarked that it was pretty bad. Two service technicians couldn’t get over the fact that the tinter left a large area on the passenger window un-tinted.
When I went to finally get the tint removed, the tinters there remarked that the tinting on my car was terrible, and that it should have never left the shop like that. Prior to taking off the tint, we walked around the car together to inspect for any scratches, damages, etc. That’s when the tinters saw that Speed Shield had cut into the glass on the rear quarter panel of my car. Speed Shield cuts tint by hand rather than using a computer plotter. What’s worse is that they cut the tint while the tint is still on the car. Normally, a professional and competent shop will do that without scratching or cutting into the glass, but Speed Shield didn’t or couldn’t do that. (Photo 6). That line in the photo is actually cut into the glass.
The cut on the window was deep, and it followed the outline of Speed Shield’s tint. The tinting shop that was removing the tint also showed me more of the same outline scratches on the back window, but they were not as deep. Speed Shield had used a razor to etch into my car.
As soon as the tinting was removed from my car, I went back to Speed Shield and showed Trey and his tinter the scratches in the window. Trey said it wasn’t his shop because Speed Shield uses stainless steel razor blades to cut the glass, and stainless steel razors would not cut into the glass. I thought his explanation was a load a crap, but I could see that Trey wasn’t going to admit that Speed Shield had screwed up even more. There would be no point arguing because he’d never admit it.
Speed Shield obviously caused the scratches in the window. Nobody else worked on the windows of my car prior to me finding the scratches. He and his tinter admitted to using razors to hand cut tint. And the scratches were in the outline of his tint job. It was pretty obvious, but I knew Trey wasn’t going to admit it.
After a long week of repairs, I finally got a refund and payment for the repairs to my car from Speed Shield. The thing that really bugged me about Speed Shield and Trey was that he was so nonchalant about it. He wasn’t apologetic for damaging my car or ruining my tint job. While he was typing out the check to me, he was joking around. He didn’t seem embarrassed or ashamed about his piss poor tinting job. He cut me the check and that was that. No apologizes. Nothing.
All in all, he left my car damaged. There are still deep scratches in the rear quarter panel and lighter scratches in the rear window. And he could care less.
DO NOT GO TO SPEED SHIELD.
I don't have a lot of experience with clear bra, but when I saw some of their clear bra work, I noticed lint and dirt trapped between the film and the car too. I can’t imagine that’s normal.
