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Macan reliability

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121K views 163 replies 82 participants last post by  Goober  
#1 · (Edited by Moderator)
Forgive me if this thread exists, but I couldn't find one.

What went wrong with your Macan and at what mileage? Was it under warranty or did you have to 'pay up' from the hip pocket?

There's a lot of history on the Cayennes passing through 50, 80, 100, 150k miles, etc, and a pretty general 'what to expect' to go wrong with each model, but seeing as Macan's are only a couple of years old it would be good to start a thread in an attempt to document what people are experiencing going wrong as their parts wear out and fail as their Macan's climb in the mileage ladder. It would also be useful for those wanting to sell and buy used ones.

Love to hear about other experiences!

We'll call this: "When Macan's Go Wrong". ;-)
 
#65 ·
@Nifty TC problems I believe are related to climates that are wetter say the PNW as was my case. The only issue with my 2015 from new was the TC and the first few years of own I lived in Washington. From that point forward it’s been trouble free. I agree with the others that overall the Macan is trouble free for the amount of total vehicles sold and is a good choice regardless of year or model.
 
#67 ·
I have a Macan S 2015. Car had two issues so far: 1) the compressor for the air suspension failed and was replaced under warranty. 2) the transfer case failed and was replaced out of warranty with Porsche picking up the bill. My SA said transfer case failure is very common on the Cayenne but not much on the Macan. Thus, not sure of all the concerns you have regarding reliability. My wife's MB GLS450 had a cylinder replaced with 23k miles. Sh..t happens with all brands.
 
#68 ·
On my '16 Turbo the sole issue has been the PCM needing to be replaced. But the Service Advisor told me the out of warranty cost would have been in the $4000 range!

On the other hand I did a recent oil change and looked intensely for any signs of the oil leak problems some owners have experienced. Could not find even a hint of a leak anywhere.

I have AS (with an aftermarket lowering module) but have never experienced an AS related issue.
 
#71 ·
@cometguy Yes it was garaged all the time. It took more than a year for the problem to show up. The dealer never told me moisture was the problem but several here on this site have stated that is what was tied to the failure.
 
#73 ·
Good to read about all the potential issues, and agreeing to the statements made on statistics of people going to a forum for fun, or to search for information on a problem encountered. The latter is valid for me, as a new owner of a 2014 Turbo with 46000 miles. I visited the dealer yesterday to have the alarm tracking activated, and at the same time asked to check out a vibration I felt between 1000-1100 rpm. They couldn’t conclude anything else from the test drive done than everything behaved as it should.
Still not happy with it, I started to search for it on the forum and can now already conclude with 95% reliability that is concerns the exhaust-issue. So with that knowledge, and even a TSB number to refer to, I will go back to the dealer to ask again for their assessment.
Of course, being out of warranty, it will be a matter of goodwill (or not) what they will do with the claim.
So, keep on posting the issues, but meanwhile enjoy the drive of a really great car!
 
#74 ·
I got a flat tire once, the black Spyder wheels chip and scratch easy, my rear window sprayer stopped working (fixed under warranty), and after a $259 alignment at a Porsche dealership, the outside edges of my front tires are still feathering.

I'll tell you this though, I definitely won't be keeping this vehicle past it's standard warranty.
 
#75 ·
Sure, there is a risk to keeping any car after the warranty period is over. There is a small risk, but no one can deny there is some risk, of some very expensive Macan repairs such as a transfer case, or a leaking timing chain cover, if it gets to the point where the leak is really that bad.

But you need to compare that with the huge cost of trading for a new one. And if you choose to go that route, the chances of incurring that cost are 100%.
 
#78 ·
The choice will depend on how ugly the new M3's front grill looks
Yes... Sadly, BMW apparently feels the need to convert all of their grill designs to something
truly HIDEOUS!!! :sick::eek: It looks as though they're trying to follow the trend of Audi, Lexus, etc.
Unfortunately, for BMW and the car buying public, their new designs (starting with the fugly
7-class sedans and X vehicles) look AWFUL.

We've been BMW owners for decades and will NOT be buying any BMW with the HIDEOUS new
grill designs.

buh-bye...


:rolleyes:
 
#80 ·
Yes... Sadly, BMW apparently feels the need to convert all of their grill designs to something
truly HIDEOUS!!! :sick::eek: It looks as though they're trying to follow the trend of Audi, Lexus, etc.
Unfortunately, for BMW and the car buying public, their new designs (starting with the fugly
7-class sedans and X vehicles) look AWFUL.

We've been BMW owners for decades and will NOT be buying any BMW with the HIDEOUS new
grill designs.

buh-bye...


:rolleyes:
On the brighter side, no one will ever and I mean EVER mistake that car for anything else on the road, EVER! Here are two contrasting colors that show that no matter what color you choose you will never camouflage or tone down that grill. See this for the biggest laugh of the year or maybe all time: https://www.bmwblog.com/2019/12/18/...2019/12/18/bmw-argues-its-future-large-sized-grille-received-positive-feedback/
228244
228245


BMW has to be joking here, it cannot possibly be true!
 
#83 ·
I talked to the SA at the dealership. He knows me real well because they serviced my previous Porsches. I explained I was in the market and wanted to know what was up with the TC. He thinks he has seen four or five and just by coincidence, they had one just repaired just last week. So I asked about how many total Macan customers to they have. It's dozens, not hundreds.

Year and mileage doesn't matter either. He said there is some evidence that changing the oil in the case is a preventative measure, but that's not a given. There is no warning or anything to tell you it's coming.

It's about a 4k repair if no warranty, but isn't a long job to do in duration. He said make sure you have the CPO. They had not done any on good faith.

The sales team completely brushed off the question when I inquired, even their senior guy who knows me and has been there forever. It's almost like they are hiding it. That irks me a little bit.
 
#84 ·
Has anyone had any experience with trying to get parts to repair a 2019 Macan S? I hit a deer at the end of June, 4 weeks after picking up my brand new Macan S. It took 2 months for the insurance to decide the car wasn't totaled. Now it's been since the end of August and the car is still not repaired. I was told the car was so new they didn't have order numbers for parts. Is this common with Porsche?
 
#85 ·
Who exactly told you the dealer is having trouble getting parts numbers? I don't believe that for a second.

On the other hand, might there be a shortage on certain parts. Rather unlikely, unless your car has some usual equipment.

I owned a 997 that has some unusual exclusive leather options, and when some of it was damaged I had to wait a couple of months while it was handmade in Porsche's leather shop, as the original pieces had been made. There are some unusual parts like this they don't keep in stock anywhere.
 
#86 ·
The Porsche collision center said they were having difficulty ordering and receiving parts. I heard that the parts didn't have order numbers yet and that parts had to be ordered by VIN. I contacted Porsche North America on 11/19 and they confirmed that the part was unavailable for vehicles needing repairs and they would pull a part out of the production line. Porsche North America said part would be delivered to collision center the week of 12/1 or 12/8. As of 12/13, Porsche North America called me and said they were in touch with the collision center and they still didn't have part. No ETA and they would call when part was in. On 12/18, the collision center notified me that the car was moved from "cut in" to "working mechanical". So I'm assuming the part finally came in although I haven't received a call from either the collision center or Porsche North America to confirm. And no, It's not a exclusive part. From what I was told, it was some sort of hose.
 
#87 ·
I'm also surprised to hear someone is having trouble getting parts numbers.

In my experience that has been easier with Porsche versus any other vehicles I've owned, as Porsche has had the parts diagrams right on their website.
 
#89 ·
I don't find it surprising. The car came out when? mid- late spring. The MY lasted maybe 3 months and then the 2020 MY arrived? You can blame the EPA for the holdup? How many MY19 cars came to the US?

Despite booming sales and profits PAG remains a tiny, tiny niche car maker AND this is a short cycled year, very short cycled, across production cycles. Not surprising at all.

Re: 718. Apples and Oranges. You need to compare the same things. What production cycle is the 718 in? Has the engine changed? No. Pull the parts catalog from here. All the Boxster years are there. The 95B.2 is not.

Porsche = tiny. If I remember right, they had to pull some parts off the line for other early Macan crashes to fix the cars. Its not like there is some giant warehouse somewhere in the states where every part for every car Porsche has ever made is just sitting there waiting for someone who needs the part. Even their assembly line is JIT. They probably have to got to the supplier, have the part made or pull it off the production line, and fly it over or put it on a slow RORO. ;)

I think many times, people forget how small Porsche really is compared to the giant automakers.
 
#90 ·
At 10k and over a year and a half the only issues are the clock(s) switch over for DST when it's not DST, so I just turned it off and manually adjust the clock. Holding down the lock button to close the doors sometimes beeps twice and sometimes beeps once for no good reason. Also the rear hatch sometimes runs into an invisible obstruction and needs to be opened and closed again.
 
#91 ·
Holding down the lock button to close the doors sometimes beeps twice and sometimes beeps once for no good reason.
Porsche issued a technical service bulletin (122-W2D8L-10) on this on September 11, 2018. Insufficient communication between the horn and the rear-end electronics control unit can cause the locking beep to sound only once.
 
#103 ·
Forgive me if this thread exists, but I couldn't find one.

What went wrong with your Macan and at what mileage? Was it under warranty or did you have to 'pay up' from the hip pocket?

There's a lot of history on the Cayennes passing through 50, 80, 100, 150k miles etc and a pretty general 'what to expect' to go wrong with each model, but seeing as Macan's are only a couple of years old it would be good to start a thread in an attempt to document what people are experiencing going wrong as their parts wear out and fail as their Macan's climb in the mileage ladder. It would also be useful for those wanting to sell and buy used ones.

Love to hear other experiences! We'll call this: "When Macan's Go Wrong". ;-)
I have a 2015 S, 36 k, hydraulic tensioner for serpentine belt has to be replaced, thank goodness it’s not the dreaded timing cover leak
 
#104 ·
Hi all, I'm Jeremy.
Just need a bit of advice from Macan owners.
My wife wants to buy an Evoque but have heard too many stories of how unreliable they are plus I don’t like them. For the same money I could get a 2-3 year old Macan which I love but can’t afford an unreliable car. Have had my Mazda since new for 7 years without a problem but obviously not as exciting as a Porsche. So any feedback on the reliability of your Macan would be appreciated especially for older models.
 
#105 ·
Rather than ask a few owners, whose responses may or may not be statistically significant, suggest you take a look at Consumer Reports as the reliability ratings they assign are based on much broader unbiased surveys of owners, and they break out the data by model year. Don’t know if you have something similar to that in Europe, but I would think that Macans in North America have the same reliability as Macans in Europe.

I beleive you’ll find Macan reliability is decent, but that there are some SUVs that would be rate even higher In this respect.
 
#106 ·
If buying a Porsche without warranty or extended warranty scares you, then you should not do it. Sounds like it’s the case for @Avit
 
#107 · (Edited)
There are likely shoppers tempted by a pre-owned Macan because the price-point has dropped to the range of a new Toyota or Honda. However, they need to keep in mind that the maintenance cost of a Porsche does not drop. You still need to be able to afford the maintenance costs of an $80K car. These are also performance vehicles, designed with that focus instead of the focus of a Toyota/Honda (reliability). Those expecting an annual maintenance cost to be only a $50 oil change will get a rude awakening ;-)
 
#108 ·
Those expecting an annual maintenance cost to be only a $50 oil change will get a rude awakening ;-)
Correct. Read the sticky


"Prepare yourself for the maintenance costs :(

The days of $30 quick oil changes are long gone. $30 will barely buy the oil filter. The cost of minor services might require a short term loan. The cost of a major service? An equity loan."
 
#109 ·
Hi all:

I am torn between a 2015 Macan S vs 2018 Macan Base. My mechanic said it's best to get the S as the engine has fewer issues than the Base which has the Q5 2L engine and is prone to leaks. If the vehicle comes with CPO, does it really matter? I am planning to keep the car for at least a decade post purchase. Appreciate your feedback.
 
#113 ·
Dang! So sorry for all of this. If anyone deserves to drive a car of their dreams...it is you. I can see the headline now " Recovering cancer patient got car of dreams that turned his life into more of a nightmare". This is not right.
Our car no matter the trim level... should not require a independent extended warrenty for the owner to have piece of mind concerning major repairs before 75000 miles. 75000 miles is nothing anymore in America. Adverage mileage is what...around 15000 per year? Porsche can't guarantee their drivetrain for 75000 miles? I do not mean all the peripherals such as water pumps, alternators etc, but engines, differentials, transfer cases and transmissions should be. I grow tired of reading such horror stories....and experiencing one myself with my transmission at 66000 miles. Why are we subsidizing Porsche's reputation for quality?
With the abilities that are available in these modern times, Porsche can easily identify a car that has been driven hard and not maintained.... it is not that hard. For example why doesn't Porsche give you a free oil analysis with every oil change? Perhaps if they did then people would not c/o of the expense of getting this done at the dealer AND tragic events such as this could be avoided. If oil analysis was done on the op's car before this occurred it probably would have identified something big was going on. Plus I do hope that most people are not waiting 10000 miles before they change their oil? Heck I guess I could advertise that if all I wanted to get is 50000 miles out of an engine.
I don't know about everyone else but the Macan is just starting to be a " don't buy it " car in my area. That's really sad because the Macan is actually a great design....it just the cost of owership and repairability that are getting peoples attention. It reminds me of the RX8 Mazda released in 2004. I ran one for years...but had to put 3 engines in it. The side port design made the rotary even more fragile. After dealing with feedback for some years, Mazda stepped up and warranted that engine to 100k miles... but the damage was done and even though it is one of the best manufactored chassis out there for performance handling...not to mention the great brakes, the light weight and innovative doors that made it much roomier than it appeared....you can hardly give them away now. The Macan is heading in that direction. I hope Porsche turns it around.
By the way... in all the cars I have ever owned...and it is many... the Macan is the only car that has left me beside the road. All my others cars somehow always managed to get me home.
OP, again so sorry this happened to you.
 
#114 ·
For the OP, that sad, sorry for your troubles 😟

Our car no matter the trim level... should not require a independent extended warrenty for the owner to have piece of mind concerning major repairs before 75000 miles. 75000 miles is nothing anymore in America. Adverage mileage is what...around 15000 per year? Porsche can't guarantee their drivetrain for 75000 miles?
Porsche warranties, around the world, are different. Other countries have complained why do the US get 4 years/50 when they get two years for the same car?

I suggest reading the article below, and then you might understand. Due Diligence. Its all out there. Just read. Start with the IMS and coolant pipe class action lawsuits. Its not like there isn't a documented history.

 
#116 ·
I agree, full warranty coverage of any luxury vehicle is a must, just in case. That being said, I thought Macans were one of the more reliable German vehicles? I have read about transfer case issues, are engines a known weak link as well? Any specific engine variant?
I thought the same. Even now, it is difficult to find really anything on Macan motors blowing. That said, you can find blown blocks on ebay.