I don't understand, so Porsche didn't offer you a valve body replacement to see if it helps? I thought that was common solution. Maybe you can try negotiating that with PCNA and have some goodwill on the $5k bill not on $20k one?

 

The answer is easy. The vast majority of the time it’s going to be less expensive to repair a car versus replacing it. I see some here are calling repair costs ”losses”. They are not losses. They are merely one of the costs of ownership.

No different than the wild depreciation expense you are going to encounter if you replace it.

With your experience, not difficult to understand why you are turned off to the car and want to jettison it. But that’s an emotional decision, not an analytical one. You are assuming your experience to date is going to be a predictor of your future experience with the car. Never seen much evidence to support such a conclusion.

Dealers just love it when owners make emotional decisions versus analytical decisions.

 

Understandable. Though, if I did have to go with a full transmission replacement, I'd consider that a loss due to the costs of a Porsche transmission (unless I went with a used transmission).

If the valve body works, then it's something I would consider, but as my first time Porsche owner, it is indeed a difficult decision to make with the taste that has been in my mouth from having the transfer case issues to now ultimately transmission failure.

Whatever I decide to do, will be chosen with the mindset of what is best for my current lifestyle.

Thanks for the insight!

 

This thread is merely another reminder why it makes sense to seriously consider an extended warranty from one of the proven firms such as Safe-Guard, Axiom or Fidelity.

Sure, the most likely scenario is the repairs covered under the warranty will not add up to the cost of the warranty. But for that delta you will have a peace of mind of protection against wildly expensive repairs such as major engine and transmission repairs and electronics.

Far, far less than the depreciation expense associated with constantly replacing cars every time the warranty expires.

 

Lots of PDKs out of wrecked Macans on eBay, easy swap for an experienced shop

 

Okay.... need some clarification... based off of your earlier posts... couple of things... 1. Was this car actually "serviced" at a Porsche dealer during its former life with the first owner? Your post makes it sound like it was. 2. Have YOU YOURSELF actually spoken to Porsche North America? Or are you just getting info (from them) fed to you from your SA/dealer? 3. You got the Transfer Case fixed, but paid for it yourself?

P.S. Your dealer is full of crap; unless I'm missing something immensely, they can pull service records from anywhere within the Porsche system. Even if they can't, you can call the dealer that did the servicing and get copies of everything you need/want.

 

I'll give you head start as to why I'm asking these based off your input so far... Firstly, If you paid for ANY of the TC to be replaced out of pocket, you ABSOLUTELY can ask PNA for reimbursement for that amount. I certainly would. Then, turn around and take that money to put towards THIS repair. Two, if this car was actually serviced its prior life with the proper maintenance schedule (followed) by a Porsche dealer, then I would UP PNA's A__ until I received at least a somewhat fair amount of goodwill. It's called goodwill for a reason, and I understand that completely; but if my car had been serviced properly its whole life from the dealer, with records right there as proof, I would be ALL OVER them until I got at least SOME of the bill covered (mind you, $1000 of $19K is basically a slap in the face to me... not for a car that had been serviced on time and properly at a P dealer.)

...just my two cents...

 

Your dealer practices seem a bit shady.

 

Ordered a mechatronic repair kit for my S. Its stuck in customs and should be installed soon. Ill post the results of my endeavour. I took the gamble on the kit as PCNA was not supportive at all.

 

Ordered a mechatronic repair kit for my S. Its stuck in customs and should be installed soon. Ill post the results of my endeavour. I took the gamble on the kit as PCNA was not supportive at all.

What's the price in total for this option?

 

I ordered genuine Audi.

 

Didn't think of that, actually. That would make sense. I'll check it out.

 

0B5 398 009 D

 

Perhaps not the path you want to go down, but a good automotive attorney might be able to make the argument that the transfer case issue contributed to your transmission issue.

If I recall correctly, a couple of our members who got an attorney involved for their reliability issue very quickly got Porsche NA to offer a much more favorable settlement.

Just a thought. Wishing you all the best with your path forward.

 

I have to say that I am taken aback by the comments that a 64,000 mile PDK is expected to have issues... I have a 2020 Macan S and have owned nothing but BMW (except for my Lambo) for the last 10 years and still have 4 BMWs and have never had a single transmission issue....clearly Porsche is not standing behind its powertrain and needs to be called out on it by current owners and this forum as well as other social media platforms.

 

Not even e-gear?

On a side note - just got a call from service dept about my PDK error - said the fluid was low, with no leaks, they filled it and said it works well. Maybe there wasn't enough fluid put in during valve body change, or maybe something is on the way out.

I will make sure to do 100 launch controls before CPO runs out to confirm it's working as expected.

 

I had a similar problem with my 2015 Macan S (80,000km, no warranty). Turned out to be a mechatronic replacement at a cost of AUD7,000 (within 2 months after a AUD2,000 service including gearbox). I was royally annoyed.

 

Haven't been on the this forum in a while. this was some a good read. 19k bill for a repair is definitely a nail biter. Not something anyone would want to pay for on a Macan. I searched ebay for a transmission that would fir my 2018 Macan found prices around $4k with 14k miles! I would lean toward that repair then a 19k dealer bend over.

Still a lot of money. I would purchase the transmission under ebay for their purchase protection and use PayPal credit to pay it off 0% interest in 24 month if funds aren't available. $175 a month. I didn't catch where the vehicle is located or I would give you recommendations for independent Porsche mechanics in Los Angeles.

Best of luck.

 

This was an interesting read. We received this same code at the end of a long day of driving. We did about 700 miles yesterday. Thankfully it was the end. Ours is a 2015 S with 71k miles. Luckily it has some time left on the CPO warranty. It goes in on Thursday.

 

@moonwok : thank you, from what source did you purchase the DL501 repair kit from?

 

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thank you @moonwok i'm definitely saving this thread in case I need to go this route. last question, did mechanic require piwis to do any reprogramming the gears?

 

Nope, only to clear the faults. With a full valve body replacement it is my understanding reprogramming might be required.

 

Just got my car back which was throwing some error. It was noted on the document that fluid level was 1 quart low without leaks. Looks like somebody (porsche FF in particular) messed up during valve body install.

 

Wow, I'm glad this resolved your issue. As I mentioned earlier, right after reading this ours had this fault code on the dash "Gearbox fault possible no R-gear Possible to drive on" on a 700 mile one day trip. We were able to drive home. Luckily we still have 6 months on our CPO warranty. Ours is a 2015 Macan S with 71k miles. We are the second owners. Purchased from the dealer at 60k in miles and impeccably cared for by the 1st owner. We drove it to the dealership on Thursday and I told the SA don't have your customers do that with this fault. It only shifted 1,3,5,7 and was horrible and dangerous to drive with significant throttle lag between shifts. No reverse. They called this morning and are replacing the PDK under the warranty. Whew, glad they didn't try to start throwing parts at it. So far the service from the dealer has been really good.

 

I purchased a used Macan S nearly 2 months ago. I barely got out of the dealership when the transmission jumped from 2 to 4 and a notice came up advising me that there is a gearbox issue and I may not have Reverse. Well the dealer was great and immediately took it in and said they would make sure it was repaired. I am still waiting for the car as it has been nearly 2 months and they tell me that they are still waiting for a heat sensor to be shipped as it is the reason for the malfunction. Being new to the Macan S have anyone else had a similar issue and what was the final outcome??

 

This didn't happen to me, but if it did I would have been asking for my money back maybe 7 months ago.

 

Hello,
Looking for some help on this topic. I have a 15 Macan @ 68k miles. I had the gearbox failure no R message @67k miles and the dealer replaced the mechatronics and claimed the issue was fixed as goodwill.

The vehicle was making a clicking sound shifting from gear 4/5 and 6/7. Not to mention the gears are accelerating quicker than normal. i.e. in gear 7 at 40mph. I took it back in and I’m now being told my transmission is failing and they won’t review their repair or offer and goodwill.
Please help!

 

Hello,
Looking for some help on this topic. I have a 15 Macan @ 68k miles. I had the gearbox failure no R message @67k miles and the dealer replaced the mechatronics and claimed the issue was fixed as goodwill.

The vehicle was making a clicking sound shifting from gear 4/5 and 6/7. Not to mention the gears are accelerating quicker than normal. i.e. in gear 7 at 40mph. I took it back in and I’m now being told my transmission is failing and they won’t review their repair or offer and goodwill.
Please help!

Extended warranty? Original owner? Repeat customer?

If the car is outside warranty any goodwill repairs are just that, goodwill. If you have bought several custom 911s from the same dealer then you may get further if you talk to the manager, but no guarantees.

If you feel like the work they did caused the issue, then take the car and all records to a Porsche specialist and see what they say. But it will be on you to prove it.

I'm not sure what you'd expect from the members of this forum other than sympathy about an expensive repair. Sorry, no one likes a big repair bill.

This is the reason many people here won't own any Porsche, even a Macan, outside some kind of warranty.

 

There is a required PDK fluid flush and filter replacement around 40,000 miles. Did you have this done?

 

I believe they did some work on the clutch and then the valve body. It's a known issue so they should be able to tell you right away.

 

Hi I'm Leyth new to the form, I got a pre owned 2015 Porsche Macan S with PDK Transmission 2 years ago with about 100,000Km on the dash.
All service history was available, and the car run fine with all the features.
I run into a leak in one of the radiator hoses, when took the car to my local garage, as its it not under warranty any more, and unfortunately we have one Porsche dealer in the country, which makes it a bit expensive to have them do the repairs.
The local garage which has experience with Porsches has noticed ware in the engine gaskets and other consumables items and advised me to change them, as I agreed, he also added that as I'm at about 130,000km on the dash it would be better to change the PDK Transmission Fluid.
I got all genuine Porsche parts including the PDK Fluid, he did all replacements and changed the PDK Fluid.
I got the car back drove it for about 150km and got a message saying to fill up the engine oil, so I did and spoke to the mechanic about it, and was asked to get the car back to him in couple of days, and just refill the oil as it requests it.
I kept the driving to a minimum, once I took the car to fill the engine oil I get engine lights "yellow" came on with these two faults both yellow:
1.) Transm. Fault poss. No R gear drive on poss. " 2nd, 3rd, 6th, R available"
2.) Fault engine control possible to drive on.
Meaning the car went into Limp Mode, as I turned the car off and on the fault magically disappeared, as soon as I was on my way to the garage turned the car off before the journey as I turned it on get the fault again.
Told the mechanic about the issue he said we will check it, got a call a couple of days later from him, saying the the leaks have been repaired, but nothing he could do about the Transmission as he doesn't have good knowledge in the PDK transmission.
So drove the car for a couple of days trying to figure out what could the issue be, so I noticed as the engine oil goes above 110c and I turn the car off and on the fault would disappear, whenever the temp is under 110c the fault presets. "I actually couldn't get the fault to go away anymore as the engine temps don't go above 100c now as the weather is starting to cool down".
Got an OBD reader, used it and got these error codes: p0778 which leads to a Pressure Control Solenoid, and P0700 which leads to a Transmission Control System Malfunction.

Note: the gears don't feel clunky or lagy and the changes are smooth, I don't feel any issues with the clutches.

I did some research on the error code and it could be 1 out of 5 things technically from a faulty senser to a faulty Transmission.
But I have a theory, after I did investigate with the mechanic I felt a hesitation in his voice when I asked if he recalibrated the transmission after the fluid change "I don't think he did it".
So my theory is if I recalibrate the PDK flush all the faults will the issue go away, or reset the PDK somehow so it can recalibrate.

Any ideas any one faced this issue or something similar.

 

Just purchased a '15 Macan S from Carmax. The car came with a 3 month warranty from Carmax, and with only 2 weeks remaining on the warranty I figured I'd take it to my local Porsche to do a full inspection to make sure the car was in good standing and to take advantage of the warranty in case anything were wrong. Up till this point the car has been driving just fine and even when taking it to the dealership it felt fine.

Got word back from my SA that my car was throwing the code P1765 and that they would need to do the valve body/mechatronics replacement, but this may not be a guaranteed fix. I did not have the error ever pop up on my dash that OP and many others have seen, but my SA told me it was only a matter of time I guess? Regardless, if this valve body replacement doesn't fix the issue then the car may need a new transmission all together. Carmax has since been notified of the error and is seeing if their local "specialty shop" can fix the issue rather than having Porsche do it. Regardless, at the very least the valve body replacement will be fixed, and whether by Carmax or Porsche I'm not sure. I asked them if this fix doesn't solve the issue and a new transmission is due, what then? They told me that is sort of a grey area and simply said "we'll cross that bridge if and when we get there".

So obviously my biggest concern is the valve body replacement not fixing the transmission issue, and a new transmission is due with no one willing to help. Not too fond on the idea of tackling a repair that will cost more than 2/3rd of the actual cost of the car. Anyone have any insight on if this worst case scenario were to happen?

 

Tbf I have not come across any PDK errors which have not been resolved by a mechatronics repair/replacement.

Some on here have said gearbox replacement but my guess is that was not the case and simply what dealer told them rather than explaining what the mechatronics unit is and does.



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Just got an update from Carmax saying they're going to just replace the entire transmission with a rebuilt transmission that they're sourcing from who knows where. I guess the statement Porsche made about the mechatronics unit possibly not being a sure fire fix scared them enough to just want to replace the tranny which I guess isn't a bad thing, but still leaves a lot to be weary about. Waiting to hear back from them to see if there is any type of warranty on this repair as a part of me still doesn't feel entirely comfortable with them putting in a remanufactured transmission.

 

You adamant it's the transmission and not mechatronics unit, did they not replace mechatronics first to confirm?

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