Should have more information tomorrow once dealer has a chance to review it. Will post update. They didn't get a chance to look at it today.

 

I just leased my first Porsche, the Macan 2020 last Saturday at Porsche dealer!! I’m super excited.
However, when I was taking my new car home. The engine lights were on
One is showing “Engine Control Fault”, another is showing “Possible R gear fault”. What I notice is when I press gas when green light is on, the car felt like it is stuck at first gear. (I’m not 100% sure though, but I had it on automatic) Definitely weird. Then I parked the car and was about to go back to the dealer, I couldn’t back up.
So my sales came with a loaner car so I can go home, and he took my car back to dealer service to check. (He said he got it back on)
The service doesn’t open on Sunday, so they have it went in service today (Monday). And it’s now night time still haven’t hear back from them.
Well, do you guys think this will be an issue? Or might be an issue in the future? I hope it won’t be a safety issue.
My friend thinks maybe I should change another one, but I really like the one I got and the deal I got is pretty good.
Sigh... I’m just a bit worried and disappointed now. Never had an issue especially it’s a new car.
Any suggestion would be appreciated, thank you

Jennifer

————————-
update on 2/25
Porsche contacted me, this is the message “Ok so here's the update on your car. The problem is very unusual, but we have been working with the factory who is advising on its repair. We believe the problem stems from a faulty module inside the transmission, and have ordered the parts necessary for the repair.
We will need to install the new part then confirm the issue is resolved. Because the parts needed to be ordered, we anticipate a week to install the new module. “
————————-
Update on 3/6
Porsche’s message “I just got the full update from our service team. We installed the new part which we believed would solve the issue, but the problem is persisting. Porsche's factory service team has been involved on your case, and they're continuing their work to diagnose the issue.”

 

I just leased my first Porsche, the Macan 2020 last Saturday at Porsche dealer!! I’m super excited.
However, when I was taking my new car home. The engine lights were on
One is showing “Engine Control Fault”, another is showing “Possible R gear fault”. What I notice is when I press gas when green light is on, the car felt like it is stuck at first gear. (I’m not 100% sure though, but I had it on automatic) Definitely weird. Then I parked the car and was about to go back to the dealer, I couldn’t back up.
So my sales came with a loaner car so I can go home, and he took my car back to dealer service to check. (He said he got it back on)
The service doesn’t open on Sunday, so they have it went in service today (Monday). And it’s now night time still haven’t hear back from them.
Well, do you guys think this will be an issue? Or might be an issue in the future? I hope it won’t be a safety issue.
My friend thinks maybe I should change another one, but I really like the one I got and the deal I got is pretty good.
Sigh... I’m just a bit worried and disappointed now. Never had an issue especially it’s a new car.
Any suggestion would be appreciated, thank you

Jennifer

————————-
update on 2/25
Porsche contacted me, this is the message “Ok so here's the update on your car. The problem is very unusual, but we have been working with the factory who is advising on its repair. We believe the problem stems from a faulty module inside the transmission, and have ordered the parts necessary for the repair.
We will need to install the new part then confirm the issue is resolved. Because the parts needed to be ordered, we anticipate a week to install the new module. “

...I'm surprised this is happening on the 2020 MY?! I mean, really, why?

There is no guarantee whether this issue wont come back for the whole duration of your lease but you need not worry about that because you are covered under factory warranty. I'm out of warranty, and I have no 3rd party warranty either so i'm SOL. Even if it is repaired now, there is of course no guarantee if it will happen again during the duration of my ownership. Again, I wont worry too much if I have a warranty.

Imagine driving at 55+ MPH, all of a sudden you hear a beep on your dash, your Macan S/GTS slows itself down gradually (how gradual I dont know...) you need to make a split decision where to pull over safely because your gears are now stuck at 1 and 2 or 2 and 3 with that error message on your dash.

There are too many safety variables to consider when trying to make split decisions under such duress, that it becomes naturally a safety concern IMHO.

 

That’s bad. Sorry man. That sucks

 

It is so sad

 

Oops. sorry to hear. This is unusual with Porsche. But, those errors are common. Many times they go off after some rest for the car. Just observe, if this repeats, just get a change.

 

Yea I thought so too. And the car is new too. Thank you for the suggestion

 

$5700 (including tax and other charges)

Transmission Valve Body
Fuel Level Sensor and Fuel Pump Gasket

Drew, what was the diagnosis on yours? and cost?

 

I saw In one of your previous posts that your warranty just recently expired - you’re at 55k miles. Did your dealer or PCNA good will any part of the $5,700 invoice ?

 

They have had the car since Sat. Only just got it on a lift to inspect and no detail yet. Will report back. Plan on going down kicking and screaming if any major fault / cost. Fingers crossed PNA will do the right thing here if there is a problem.

 

I got a new Macan S in Oct 2019.
From day one my car has got stuck in first gear at least twice a week. Red lining every time. I even video taped it.
The dealership has no answers.
So frustrating
I need some help please

 

I got a new Macan S in Oct 2019.
From day one my car has got stuck in first gear at least twice a week. Red lining every time. I even video taped it.
The dealership has no answers.
So frustrating
I need some help please

Wow that is bad!! It’s still never been fixed? Maybe try another dealer?

 

Great news, PCNA reviewed my case and decided to cover a very significant amount of the total repair cost.

I'm very very happy! Car will probably be ready by Friday!

 

Porsche is really stepping up for its customers.

I also did my part to recommend the Macan to my friend, who is buying one.

 

Quick update. We're in a loaner now. Local service dept had to send samples of fluids to PNA. Awaiting response. They said it could be a few days till we hear back.

 

Parts just arrived yesterday, if I have to guess my car will probably be ready Wednesday. We shall see.

 

Well, theres been a major setback...when the transmission body control valve was installed, whilst the tech was calibrating the transmission, it threw an error and now it is stuck on one gear. I now need a new transmi$$$$$ion ?

...not sure if PNA will goodwill the new transmision or not.

Will update the thread when I have more information.

 

I hope it works out for you.

 

<cart wheel> Great news, PNA is fully covering the new transmission </cart wheel> will take a few more days to get transmission shipped then installed.

I'm very very happy.

 

BOOO YAAAAA

 

Just joined, usually don't post but I have exact same car with almost exact same mileage (37K) as 997TTurbo who posted 2 mos. ago. My GTS had identical symptoms yesterday and is at dealer having the same work done on it today/tomorrow. Thanks for the info.

 

I'm not a mechanic and i'm not really familiar with this so I figured i'd ask here, im just curious:

-What fluids are drained and refilled when a transmission is replaced?
-Does this include the transfer case fluid?
-Is the Transfer Case apart from the transmission?

• or is it attached permanently with the transmission thus im getting a new Transfer Case with the new Transmission?
• Where is the transfer case in these pics?

 

Estou tendo problemas com o meu pdk, depois que o carro aquece as engrenagens 1-3-5 não funciona, apenas funciona as engrenagens 2-4-6 alguém já teve algum pronlema semelhante?

desculpe por erros inglês não é minha língua nativa

 

Não sou especialista, mas se são apenas essas marchas, diria que é um problema com uma das embreagens, talvez um problema com a embreagem. Uma embreagem controla ímpar, outra par e ré.

 

 

So today, I decided to pop on down to get some groceries. I’ve got 32000 miles on the car. I started my Macan and got a really rough idle, then suddenly I got the dreaded error that the OP posted about. I pulled over and turned it off and restarted the car. Now I’ve got a triple fault, ECU, Check Engine and the Gearbox issue. The car wouldn’t even move forward or reverse. After sitting about 500 yards from my house for a good 10 minutes off, I got the car to limp home. Unfortunately since it’s a Sunday I’m going to have to wait till tomorrow to either get the car towed or limp to the dealer that’s about 10-15 minutes away.

Scary because the warranty expires later this year.

 

Car is at the dealer now, will update the thread with info as I get it. I could only get gears 2 and 4, aka limp home mode. Did manage to snag a Cayman as a loaner (though the person in front of me walked away with a Macan Turbo loaner!)

 

So I was told by the service department, that the valve body would be replaced. After being replaced, they told me the car was ready for me. Apparently as the SA was getting ready to bring me back my car, the same fault popped up. The car is back at the dealer pending further investigation. The bright side, according to the SA is whatever comes of this issue, I wont need to do the expensive PDK service at the end of the year! I’ll take that savings!

 

Car has been returned, LOTS of parts replaced, all related to the valve body. Turns out the service tech forgot to replace one item and the car threw up the fault again. Took the car for a drive on Sunday and all seems back to normal. One note is the PDK seems to hold 6th gear instead of going straight to 7th (in normal mode). I think someone had mentioned that when they got their mechatronic replaced, they PDK has to relearn your driving style. I can confirm that!

6F7956D4-45AA-4F06-9A30-E84A4A8F9206.jpeg

• maxdbunny
• Jul 6, 2020

8D897E0A-F296-4A14-97D6-2392174CB9AB.jpeg

• maxdbunny
• Jul 6, 2020

 

I own a 2015 Porsche Macan S. The car has always been maintained by my local Porsche dealer, has never been in an accident, and is in pristine condition. A month ago the engine light came on. Turns out there is a faulty transmission and the cost to repair it nearly exceeds the value of the car. My dealership has reached out to Porsche corporate, as have I, and it doesn't appear as if they will offer me any assistance due to the age of the vehicle. I was told that sometimes this "just happens." So basically they're telling me the shelf life of my Porsche is 5 years. This is my second Porsche and I thought I would always drive a Porsche. However, I would be a fool to purchase another one if they don't make this right. Does anyone know how I would sell this car? So disappointed right now. Any advice would be appreciated.

 

Do you have fault codes?

Sent from my SM-G960F using Tapatalk

 

Unfortunately, such is the risk of owning a Porsche without an extended warranty. There are some very expensive parts.

This does not help you, but fortunately the need for total transmission replacements on the Macan is very rare.

How many miles are on your car? Assume you had the transmission maintenance done pursuant to the factory maintenance schedule?

I would find an independent garage that specializes in dual clutch transmissions. Should be little trouble finding this in most major metropolitan areas. You should find the cost to have the work done there versus a Porsche dealer to be substantially less. Seems like Porsche dealers are either not interested or not equipped to rebuild these transmissions.

 

Unfortunately, such is the risk of owning a Porsche without an extended warranty. There are some very expensive parts.

Yep, a few people will get stung. What is the dealer quoting you for the repair?

How many miles are on your car? If it’s 80,000 to 90,000 or more, I could see why they may decline to assist you. That’s well out of warranty, and at that mileage it’s not uncommon to see a small % of cars with transmission problems. If t’s 50,000 miles or less, I would certainly push your dealer hard to help you.

But if that fails, an independent transmission specialist is a great idea. I think you will be shocked at how much less the cost will be.

 

I am being quoted $21,000+. A 5-year-old Porsche should not become a paperweight in such a relatively short period of time. Another Porsche owner told me she also had transmission issues with the same year vehicle and that this is a known problem on 2015s. Porsche covered her costs as goodwill but so far they haven't offered to assist me. I loved this car and brand & I'll be extremely disappointed if Porsche does not make this right. I now need to plan ahead and try to figure out what to do with the car very quickly.

 

I am being quoted $21,000+. A 5-year-old Porsche should not become a paperweight in such a relatively short period of time. Another Porsche owner told me she also had transmission issues with the same year vehicle and that this is a known problem on 2015s. Porsche covered her costs as goodwill but so far they haven't offered to assist me. I loved this car and brand & I'll be extremely disappointed if Porsche does not make this right. I now need to plan ahead and try to figure out what to do with the car very quickly.

My 993 Turbo had the entire clutch system replaced via "goodwill" . They had to remove the engine to do it. parts and labor would have been steep.

Request to speak directly to your shop foreman . He's the one who will go to bat with the Porsche rep . It may come down to how long your car has been out of warranty (mine was 4 months) , your mileage (mine had less than 20K miles) , and if any type of complaint was ever addressed .

Keep in mind that they are not obligated to help you but they might . You are a repeat client and its worth a try .

If they don't help you .... I would not do the repair . I would take that car with the light blaring and trade it in . The dealership can fix it a lot cheaper than. you can or they will send it to auction . you'll loose something on the car but not nearly as much as it would cost to fix a bit ticket item only to continue driving an out of warranty Porsche .

As for a 5 year "shelf life" -- I have a 14 year old Porsche and another that's months away from going off warranty . I am prepared to pay for an item if I have to or trade the car if that circumstance arises .
One thing is certain .. if I find myself worried about the car that's my moment to bid the car farewell . That would be the case even if I had warranty . I would fix it but still get out .

Owning a Porsche I view as a fun thing and it's not .. it's over .

 

How many miles are on your Macan? Has the transmission maintenance schedule been followed?

Regarding the other Porsche owner that told you she had transmission issues with a 2015, was that also a Macan? And what specific transmission issues did she have? There have been a few forum members who have needed to have their Megatronic module replaced.

Pretty certain the number of people having needed to have their transmission entirely replaced has been limited to several.

The $21,000 is pure silliness. As someone else suggested, find a transmission specialist that rebuilds dual clutch transmissions.

And please make sure you come back and let us know how much you saved. I have to say every once in a while we get one of these stories from someone who has never contributed to the forum before, and then we never hear from them again.

 

Saw this story posted on a Facebook group, I think she has like 90,000 miles on the odo. Extended warranties do pay for themselves sometimes... IF you have one...