I don't blame you for how you feel. I had 2 Macans and both had constant problems. Some not so bad, some requiring new parts. I loved the car when it worked perfectly, but boy did those Macans suffer from issue after issue. I still like the brand but haven't drank the kool aid. Very weary of owning a Porsche anywhere that doesn't have a dealership next door. I'm hoping things improve with future builds.

 

I have been a member of the forum for more than three years, and I’ve never heard anybody else say anything like this.

What sort of problems did you have?

I guess if you talk to enough owners you’re eventually going to run into somebody who was unfortunate enough to purchase a lemon, but two for the same person?

I’m under the impression that not only the Macan but the Porsche brand as a whole scored pretty well in Consumer Reports latest survey of owners for frequency of repair. Not that Consumer Reports is perfect, but in the case of their surveys all they are doing is just tabulating and reporting the owners responses.

I would say the biggest issue with the Macan thus far has been that a few owners have needed to have their transfer case replaced, and that seems to be a problem with that is common to the Cayenne too.

I’m at 15,000 miles, and my PCM needs to be replaced, but that’s the only problem that I’ve had.

 

Good to hear that there was no damage to the PDK. I love my cars, and try and take of them as best I can.
Too often, I have had a problem and stopped before eminent catastrophic damage occurred. More than once, I should have continued in damage mode, until complete melt down.
If in fact your problem is solved, then maybe they should step up and give you an extended warranty. If your trust in Porsche has been questioned, there would be no cost to them at re-establishing your love in the brand. How about a 6year/100,000 mile warranty? If not on the whole car, just the PDK and repair? No harm in asking?

 

Chris

I can understand your concern.

From your post it looks like your dealer is in Burgess Hill in the UK, am I correct in assuming this.

For you guys in the States, we in the UK have very different consumer laws and very different warranties to you folks. Getting any motor manufacturer to replace a major component or returning the whole car is a very difficult task. We simply do not have the Lemon Law, or at least the one we do have has gums rather than sharp teeth.

Chris, your GTS is still a very desirable car, as such if you have lost confidence in in try placing an add in Autotrader and Pistonheads to sell the car at what you paid for it or thereabouts. Or have a drive around a few OPCs and independents and see what cash they will give you.

I know many Macan owners have not lost any cash or lost a small amount by turning their cars around every nine months.

If you are not on it try the macanownersclub forum in the UK.

 

So having taken on board all the sensible suggestions and put it as forcefully as possible in correspondence, this was the response:
"In regards to the PDK box itself, the control unit picks up on anything that is outside of its parameters, and, for safety will shut down any systems that it believes could be faulting to save causing damage. In this case, your Macan would not drive because the control unit had been made aware of the fact that there was an issue with the PDK gearbox. The gearbox has since been tested since the seal replacement and top-up of PDK oil to ensure that there are no further faults. Because of this, Porsche will guarantee the gearbox only within the warranty period. However, you can extend the warranty on the vehicle for up to 15 years."
In short, nothing doing (in the UK).

 

I took delivery of my brand new Macan GTS on 1/9/2017. On 18/10/2017 with 1300 miles on the clock, it all went wrong. Travelling at approx 50mph with a friend on board, the dashboard lit up with warnings and flashed “Possible R gear fault driving permitted” then “Engine control fault consult dealer driving permitted” except driving was impossible. The car coasted to a halt having gone into neutral and would not engage gear. Restarting had the car moving forward at about 10mph with the revs shooting up and down and making some pretty alarming noises. I limped home (1.5 miles) at crawling speed with hazard flashers on. On arrival at home there is a slight incline. Having stopped to open the gate, the car refused to move out of neutral and had to be pushed home the last 20 yards (next door neighbor plus two passing motorists). I contacted Porsche the next morning and the car was recovered to Porsche mid-sussex on a flat bed recovery vehicle (efficiently).
I now have a BMW 3 series diesel loan which as you can imagine is not great.
Speaking to the dealer, they say that one of the oil seals on the PDK was not fitted correctly at the factory but that there was still some oil left in the gearbox. Given the mechanical sounds emanating from the gearbox, I am not sure it is still fit for purpose but have been told that a new oil seal is being sent from Europe and it will then be fitted, oil refilled and tested.
This is my first Porsche and has been a pretty disappointing experience thus far. Has any other owner experienced this situation and if so, what was the outcome/what should I expect from Porsche given I now don’t trust the gearbox completely?
Thanks, Chris

I own a Macan that GTS model 2017, at 3500 km the PDK gearbox was damaged which was changed by warranty and at 25,000 km it failed again, it is my first Porsche and I am very disappointed, I lost all reliability in my vehicle

 

Bummer, one would think that if they are that confident in their PDK design then extending the warranty for the issue (especially since it was a factory quality escape) would be a clean kill.

With that answer from the Porsche I might consider exercising Launch Control routinely for at least the first half on the Warranty period.

 

Hello . Our Macan is 2015 model with 45 k km.
Exactly the same issue as described ???
All started with clicking noise and complete ignorance of Porsche service center as car was taken twice for investigation . 150$ paid for above each time ...
Mechanic report stated - all fine ! Noice reduction possible to achieve if exhaust system is replaced ???

 

Transmission

 

Hey guys, I owned a macan S 2015, 3 months ago these messages came out, took the car to Porsche dealer they told me it was a problem with valve system transmission, they changed and all went fine for 3 months and those messages came out again, do you have ideas what is happening?

 

Sorry I can't help, but I have had exactly the same problem come up today, so will keep you posted if I get any resolution. Had the mechatronic unit replaced a month ago based on this problem and the same errors came up earlier today...

 

It is good you have pics. Does anyone know if fault codes like these get logged?

 

Someone give me this Info

 

I had this about 5 months ago and Porsche replaced the Transmission Valve Body. Good since.

 

Yes, they did replace the valve body in mine too , and now 3 months later is happening again

 

So update for mine, Porsche is replacing the whole gearbox. I also had the valve body (mechatronic) unit replaced last time around. Will take 12-15 days to ship from Germany then needs to be installed.

When I scanned it I had P0700 pending and permanent codes and also a P007(00) 'test failed' code.

 

So the PDK needs to be replaced?

What’s your Macan year, model and mileage?

 

Yes, Porsche made the call to replace the whole transmission this time. They said they could have replaced the mechatronic again, but given they have tried that once they made the call to install a whole new PDK transmission this time.

Mine is a MY15 Turbo with about 28,000 miles. It is under a Porsche warrantee, so no cost, just a couple of weeks wait.

 

Yes, Porsche made the call to replace the whole transmission this time. ... Mine is a MY15 Turbo with about 28,000 miles.

HOLY COW!

Lucky you! Not much warranty left for ‘15. It’s a $17k cost for PDK replacement.

$17k??
That PDK is marvelous piece of engineering, for sure, but $17k seems over the top. Another example of Porsche price gouging?

Thankfully the need for PDK replacement seems to be rare, wow!

My '15 Turbo just rolled over 23k miles so I hope this is a rare problem indeed. I bought as a CPO, therefore warranty runs to 2021. If this tranny problem were to manifest itself anytime between now and then, it would be covered. But thinking this is something that could pop up after the warranty runs out is SCARY. It might be time to then look at CPO 9xx.x's! BTW, where does one find a cheat sheet with all those confusing 911 designations? The Macan is my first Pcar so yes, I'm a Pcar noob....but hooked. 0

 

Lucky you! Not much warranty left for ‘15.

It’s a $17k cost for PDK replacement.

 

Lucky you! Not much warranty left for ‘15.

It’s a $17k cost for PDK replacement. /forum/images/MacanForum/smilies/tango_face_surprise.png

Thankfully the need for PDK replacement seems to be rare, wow!

 

I bought it as a CPO car, luckily still under the warranty!

 

Indeed it’s rare. However, when it happens to your Macan it’s 100%.

The cost is almost half of the value of most ‘15 Macan’s.

 

<cough


Try getting a price quote from MB for replacing fried up V8 AMG motor.


cough>

 

The Macan motor costs $50k too.

 

I'm taking my Mancan to the dealer again, base on your experience I hope the change the whole PDK in mine, so happy is still under warranty but is annoying when you have a car that expensive and you are not enjoy it...wish me luck, I will keep you update

 

@wspollack

Bill, thank you very much for the references!

 

2015 Macan Turbo
28,0000 miles
I’m the 2nd owner. Purchased at 10K miles.
All service done at P dealerships.
20K service done. 30K service done early at 24K.

Transmission failure in Dec.
Reman coming from Germany
It was an early-release ‘15. Warranty up in July.
Porsche NA will cover 95% of parts.
(Was told ~$16,000 trans). P of NA is supposedly covering $17K of repair.

I’ll be stuck with a $4,000 labor bill.(25 hr job involving removal of engine and trans)

Dealership says I’m fortunate that they are doing what they have offered. “It could be worse!”

It would be nice if Porsche could build a transmission that would last more than 28K

 

So Porsche is offering you a goodwill of 95% of the parts, which is pretty good, but your mileage is quite low and that may be the reason.

Your case argues for an extended warranty.