Porsche Macan Forum banner

Do you think Porsche will be helpful?

  • Yes

    Votes: 3 16%
  • No

    Votes: 16 84%
101 - 120 of 1,262 Posts
I would think dealer is always motivated to diagnose any problem and fix it. That's how they get paid by Porsche or customers.

When they do diagnosis and find no problem, they don't get paid, or much if at all. So don't presuppose that dealer doesn't want to fix issues.
Very fair. Perhaps I've become a little too cynical! You're right... They billed probably 45 minutes of labor and zero for parts. Could have been a ton more if there was an actual problem.

If there's no change, I'll mention it at my 1 year service (which for me will probably be 3000 miles).
 
Transfer box failures are electronic, when the dealer plugs in, they see the fault and replace it.
This certainly wasn't the case in my experience in January 2016. My dealer had to perform multiple tests and diagnostics over a few days to convince PCNA that it was the transfer case and not something else (such as the PDK).
Nick2702: Your symptoms don't sound like the transfer case issues being discussed in this thread. The most obvious (and first) symptom for me was when backing up slowly and turning at the same time, it would feel like the brakes were being applied to one or more wheels. The second noticeable symptom (on mine) was the thumping feeling in the drive train when accelerating from a stop to about 40 mph. These symptoms typically only developed after driving for 20 or 30 minutes.
 
I have this same issue with a 2017 Macan S. 10800 miles. I have the stuttering accelerating from a stop and the binding when backing up and turning. I called the dealer and he immediately said it sounded like the transfer case. I took it in today and a tech drove it and confirmed that was the problem. I am waiting on a call to see if they have the part in their Atlanta warehouse. They said 2 to 3 days if it is there or 2 to 3 weeks from Germany.

So, long story short, they have not fixed the issue in the early 2017s
 
I have this same issue with a 2017 Macan S. 10800 miles. I have the stuttering accelerating from a stop and the binding when backing up and turning. I called the dealer and he immediately said it sounded like the transfer case. I took it in today and a tech drove it and confirmed that was the problem. I am waiting on a call to see if they have the part in their Atlanta warehouse. They said 2 to 3 days if it is there or 2 to 3 weeks from Germany.

So, long story short, they have not fixed the issue in the early 2017s
Interesting that problem still exists on newer cars. Thanks for sharing. At this rate, I have to wonder if my replacement that was installed 15 months ago will be acting up again soon. Hopefully not.
 
Transfer Case Issues

I have read a few posts regarding Transfer Case issues but they are very general. What are they?

I have a 2016 S and notice when doing a normal launch, there appears to be about 15 seconds when I hear what sounds like driving over bumps.

Could this be the Transfer Case or the Transmission?

Thoughts?
 
I had a funny, stuttering, grinding noise & feeling when I'd start from a dead stop. More a feeling than a sound. Not sure if that's what you're experiencing, but you'll want to have it checked if you have any doubt. I ended up needed a new transfer case & front drive shaft. I was off line for 7 weeks, waiting for the parts, but I'm good as new now.
 
Just curious, of those who had transfer case replaced, how many - if any - have had to have the transfer case replaced a second time? I hope very few. If not, I wonder if this will be an ongoing issue for all Macan owners.
 
3 cases in 200,000 Macans. Sounds like an epidemic.
Hardly seems worth worrying about.
Actually there have been several dozen transfer case replacements reported just by forum members here, and the number of members here are just a small percentage of all owners, and of course most of us don't have many miles on our Macans yet.

Of course it's not an epidemic, but it's certainly worth keeping an eye on because it seems to be the most widespread potentially long-term problem the owners are reporting.

The good news is that it's not that widespread, at least not yet. Hopefully it's not the type of thing where a few early problems turn out to be an indication of longevity issues with the transfer case.

But at this point it seems to be more than isolated incidents because several forum members have reported that their dealers have immediately recognized the symptoms because they have diagnosed the same problem on other units previously.
 
I realize that this forum is just a snapshot of the real world, But several dozen on this forum? Would love to see the list in one place so we can keep an eye in it.

It does seem to be something that occurs relatively early in the car's life. So I suspect if you make it to 15k miles or so without an issue, you are probably fine.
 
  • Like
Reactions: lycannyc
But several dozen on this forum? Would love to see the list in one place so we can keep an eye in it.
Yeah, there's at least a couple existing threads on this.

Again, other than the early leaky rear washer and exhaust pipe issues, this may be the worst "major" issue with the Macan, and since only a small % of owners are seeing it (so long as the % does not radically increase as our cars age), I don't think it's horrible news (unless you are one of the owners that needs a new transfer case). Overall it seems like the Macan is doing well in terms of frequency of needed repairs.
 
My 15 Turbo is giving me a thud if I accelerate hard. If I launch the car I feel it through the floorboard. I don't know if it is cardan shaft, transfer case or what but Porsche says the car is fine.......
 
Took my 16 Macan S into dealer yesterday. They and I drove it five minutes and the tech says yup, we need to replace the Transfer Case. Turn the wheel slow and it sounds like gears gringing. In addition, start off slow and it sounds like going over small bumps. Transfer Case is trying to go between two wheel drive and all wheel drive..

He told me that they have replaced at least 5 in Macans and 50 in Cayannes.
 
Hmmm, this transfer case issue is getting epidemic.
 
The failure rate may be somewhat higher than we thought. Was that at Leith? They did 5 just there? And they are not a high volume dealer at all.
 
101 - 120 of 1,262 Posts