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Do you think Porsche will be helpful?

  • Yes

    Votes: 3 16%
  • No

    Votes: 16 84%
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It included replacing the drive belt, spark plugs, all fluids…I agree with you though-surely there is another place that can maintain this machine!
Couple weeks ago I paid $1145 for the Macan engine oil change plus brake fluid change plus new spark plugs at my local very reputable German cars independent repair shop
 
Started feeling the symptoms in reverse first - then a few weeks later it started happening on forward acceleration as well. It got worse as the car temps warmed up.

My car was in for the major service/PDK service and they just called to let me know they will be replacing the transfer case under warranty.

2018 GTS (Around 40,000 KM)
 
I know... I know. Use the search feature. Well I did and it led me to the conclusion that I have a failing transfer case. So thank you to all of you for reporting your issues and symptoms.

What I wanted to mention was that my experience with the local Porsche dealer has been great as to how they are treating the 7 year extended warranty. They say they are doing 2-3 a month (in Maine, not exactly Porsche country) and that I should just keep driving it until I am ready to give it up for a few days. They confirmed that the warranty on my car expires in April of 2025. They don't expect that there will be a catastrophic failure and it will just be more of an annoyance (until it gets really bad, which would probably be past my warranty date).

I did ask about a fluid change and they basically said "why bother, just get it replaced", which was refreshing to hear as well.

Certainly not ideal, but they are taking accountability and honoring their commitments. I am not sure there is much more I can ask for.
 
I was trying to helpful by addressing the way the extended warranty is being addressed. Intent is what is important.

Thanks for moving it, but let's just cut our losses here and call it a day.
 
Hi,
I have a 2019 Macan (2nd gen) and I'm pretty sure I have the transfer case issue.
I know it's covered by the extended warranty and I also have CP, so I'm not worried (but I can't say I'm happy...).
I didn't know about this specific issue when I bought the car, but the problem is very obvious in strong turns when going uphill (the car nearly stops as the rear wheels slip, it's very dangerous, and that's way worse with rain, that was the red flag for me) and in off-road reverse mode the car (I followed the test instructions I found in the thread).
Other than that, the car is fine, but obviously that's not acceptable.
What I should tell the dealer? Is there something I should specifically ask for, like a specific replacement?
I won't accept a simple oil replacement, other than that I don't know what to ask for.
I'd also like to thank everybody for this very informative thread, it helped me a lot.
 
Not yet. I have had an occasional "clunk" when backing up but it's been so intermittent I'm not certain it was related to the TC. But after reading some people's experiences that "clunk" is quite likely to be related to the TC. If I don't hear it again then I'll know it was from the TC. I'll post again once I have an opinion about it.
Hi, did you solve the occasional "clunk"?
Was it related to the TC?
 
Don’t worry, just go straight to the dealer they will be very familiar with the problem and if it’s the transfer case as seems likely from your description they will replace it under warranty.
Although there may be a catch as it doesn’t extend for 2019 model year.
 
Don’t worry, just go straight to the dealer they will be very familiar with the problem and if it’s the transfer case as seems likely from your description they will replace it under warranty.
Although there may be a catch as it doesn’t extend for 2019 model year.
Thanks for the clarificarion.
Thank God I bought the car from an official dealer (less than a month ago) and CPO was included.
 
Thanks for the clarificarion.
Thank God I bought the car from an official dealer (less than a month ago) and CPO was included.
With CPO you should be good!
Our 2017 Macan S we bought CPO ( it only had 4K miles on it when purchased) has been flawless except for the two common issues..
  • the transfer case
  • oil leak from the timing chain cover
Both fixed under CPO warranty no questions. The oil leak fix is an engine out job - Porsche did not make much money on our car....
 
Hi, did you solve the occasional "clunk"?
Was it related to the TC?
I haven't had any issues since changing the fluid. And the intermittent, slight "clunk" was the only thing I ever experienced. I wasn't sure if it was related to the TC but I can say I haven't heard it since.
 
Hi,
I have a 2019 Macan (2nd gen) and I'm pretty sure I have the transfer case issue.
I know it's covered by the extended warranty and I also have CP, so I'm not worried (but I can't say I'm happy...).
I didn't know about this specific issue when I bought the car, but the problem is very obvious in strong turns when going uphill (the car nearly stops as the rear wheels slip, it's very dangerous, and that's way worse with rain, that was the red flag for me) and in off-road reverse mode the car (I followed the test instructions I found in the thread).
Other than that, the car is fine, but obviously that's not acceptable.
What I should tell the dealer? Is there something I should specifically ask for, like a specific replacement?
I won't accept a simple oil replacement, other than that I don't know what to ask for.
I'd also like to thank everybody for this very informative thread, it helped me a lot.
I called the dealer and he told me that the TC failure should have some sort of grinding sound too, that I can't really notice.
I also read all the 28 pages of this thread, and some sort of sound (and vibration) seems very common, it's not something that can be missed (no particular sound and no vibration for me, but I don't know if I should look for something in particular).

What I experienced was (I'll add 2 photos to make it more clear):
- tire slipping in a very sharp left turn (uphill) at very slow speed (and ultra gentle throttle) in wet conditions. The car has 20" PZERO summer tires. Normal driving was perfectly fine under rain, no slippery behavior other than in that turn. No slip or stutter in dry conditions in the very same turn;
Image


- stutter (not slipping) in a very sharp right turn (uphill), very slow speed and gentle throttle. I could drive that turn in dry conditions only, but I did it many times;
Image


- some stutter while reversing in offroad mode, no stutter in normal mode;

- no problem in normal driving conditions, as far as I can tell.

So I was wondering if I'm experiencing some form of TC failure or something different.
I also started asking myself if that's normal car behaviour, even if no other car I drove ever did this on the same roads, not even a full RWD BMW.
I don't really know what to think at this point.
 
I have a 4 month old GTS with P Zeros and my tires slip when I turn sharp right coming out of a steep driveway in dry weather.
 
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Thanks a lot for your reply.
After the dealer response and all the thread reading I started believing I wasn't having TC problems after all, maybe what I was experience was normal car beaviour.
As I already booked an appointment with the dealer in 10 days (I planned a darkened LED tail lights job), I'll look into it and report back.
 
I did not experience much if any noise from my defective TC.

You should be getting that same judder with sharp turns on a flat surface if it is the TC though.

Not out of the question for the new units to fail but somewhere around Q2 of 2018 the new TC started shipping and the failure rate with those is significantly lower.
 
Thanks a lot for your reply.
After the dealer response and all the thread reading I started believing I wasn't having TC problems after all, maybe what I was experience was normal car beaviour.
As I already booked an appointment with the dealer in 10 days (I planned a darkened LED tail lights job), I'll look into it and report back.
[/QUOTE
One they have the car the dealer has a foolproof way of diagnosing a TC problem. Our TC did not display grinding sounds, it was just a juddering.

Still , it may be you are simply experiencing a mild binding of the 4WD system that is completely normal in tight turns. The macan does not have a part time 4WD system.
 
I did not experience much if any noise from my defective TC.

You should be getting that same judder with sharp turns on a flat surface if it is the TC though.

Not out of the question for the new units to fail but somewhere around Q2 of 2018 the new TC started shipping and the failure rate with those is significantly lower.
I really need to find a proper testing ground. :unsure:
As for those sharp turn on flat surface, should I test my car with slow or sudden accelereation or both?
The problem is find a flat and clean surface for testing, not an easy task around here.
 
I really need to find a proper testing ground. :unsure:
As for those sharp turn on flat surface, should I test my car with slow or sudden accelereation or both?
The problem is find a flat and clean surface for testing, not an easy task around here.
sharp turn judder was noticeable at low speed, say 1st gear or reverse pulling into or out of parking spots.
 
Hi guys, i am super new to this community. Just got myself a used 2015 porsche macan s Im really looking for answers. Based on these pictures, could it be a transfer case issue or axle issue or both? Would love to hear from you guys soon!
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