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Do you think Porsche will be helpful?

  • Yes

    Votes: 3 16%
  • No

    Votes: 16 84%
761 - 780 of 1,262 Posts
My dealer caught mine when I brought her in for the 20K service. The service manager called me about 30 minutes after I dropped the car off and he told me that he had bad news and good news. Bad news was that I had a bad transfer case, and the good news was that it was covered under warranty (I wanted to say no kidding but didn't). He said that he noticed it right off the bat when he was pulling it out of the welcome bay to take it to the garage.
 
Having my transfer case replaced as I write this. I posted something about it a couple of weeks ago here: Does your front end hop and skip on tight turns?
(my thread was apparently moved to this) People suggested that the shuddering I was feeling at low speed with the wheel turned sharply was likely Ackerman. SA said the same thing when I emailed him but said bring it in and he would check it out. I wasn't planning on it but as "luck" would have it I got a flat and needed tires anyway (the dealer actually has really good deals on tires). So I said to check out the TC while I was there and sure enough, having it replaced under CPO warranty. 2017 S I bought 9 months ago with 50K mi, now has 77K miles.
 
You were absolutely right - transfer case. Also a drive shaft. Does a bad transfer case hurt the drive shaft ? Or unrelated ? And recently when the steering wheel moves up upon a start it would make a grinding noise. The fix was a new steering column. All warranty work. It makes me feel better about my $750 2nd year oil change from the dealer.
 
If Porsche is paying the bill I would replace the TC. This is a known (should have been recall) item. Just do it.
So after 2 months of talking with the dealer, I finally got some good news. The replacement of the transfer case will be covered. There was actually no unpleasing conversation. I brought my car and showed them the symptom. The service guy sent the files to the manager and Porsche Canada for approval. They are ordering the new transfer case now. Not sure which model they will be using for my car but hopefully the issue will not come back any more!
 
Don’t think it’s at all reasonable to expect Porsche to do a recall here when just a small percentage of the units are failing.

And the issue is not safety related.

Perhaps more appropriate would be an extended warranty especially given the potential cost.
I don't think Porsche is handling this right. The issue is causing concern across the board for all Macan owners.
 
I have started noticing that the car does not shift smoothly from 2nd to 3rd gear about 2 months ago.. The dealer wasn't able to duplicate the concern. Ever since, the following symptoms are present:

1) Light acceleration at gear 2 and 3 slight judder (feels like small bumps on the road but road is smooth), and sometimes it makes a grinding noise during shifts in the middle at the bottom of the vehicle
2) Decelerate when downshift from gear 3 to 2, hesitation (feels like pulling from the back) before coming to a full stop
3) Slight hesitation when reversing slowly
4) Highway speed – if release gas pedal, and press gas pedal again, car vibrates (feel it on the gas pedal and steering wheel)
5) When the car is slowing down to almost 20-30 km/h at gear 2/3, and when I accelerate again, the car judders/hesitates a little with grinding noises.

All of the above are more pronounced when on an incline.

I am wondering if the transfer case is failing. Will be bringing the car to the dealership next week to take care of an ongoing oil leak issue (4th visit in 2 months), and hopefully they can fix both issues once and for all.
 
And that's what your TC looks like

Just had mine replaced 2015 Turbo, 30K miles, done with the oil leak repair, under warranty

View attachment 231995
So it does appear they pull the engine and transmission out to replace the transfer case? Wow....
 
I'm pretty sure that's not true. They pull the engine and transmission for the timing chain cover leak. When it's out it's easier to do the transfer case. Otherwise, the transfer case is done from the underside.
That's what I thought, but see the photo.
 
I am interested to read this....
that the problem can start early

My '16S came to me 18 mos ago w/ 4,300 miles--- now has 8500

I feel a shudder from a dead start... shifting is fine at higher RPM's
I mentioned this to my service rep- he immediately booked me for a 2 day appt
Happens most times - not always
One day it shuddered in all gears - just one day, confuses me

Aug 4th is my appt ... we'll see...

I had been worried that w/ such low mileage the problem would pop up after warranty (Sept '21)

Sooo, if you can call it lucky.... here we go.... new transfer case
 
Putting in a defective part to replace the same defective part. Think back to GM with their ignition switch issue. A contractor discovered the issue. The CEO was called up on the Hill to get her butt reamed. The correct part was manufactured and distributed. GM's oh-oh moment? They used the same part number for the replacement switch as the original....
 
Transfer Case Issues

I have read a few posts regarding Transfer Case issues but they are very general. What are they?

I have a 2016 S and notice when doing a normal launch, there appears to be about 15 seconds when I hear what sounds like driving over bumps.

Could this be the Transfer Case or the Transmission?

Thoughts?
Porsche should put out a recall on these **** things. Our first case crapped out at about 8,000. the second past 30 so we were on the 3rd installed and this one out of warranty. I raised **** and reached an accommodation with the dealer and Porsche. But then we had a plumbing problem that cost $1000 to fix that left my wife stranded and flat bedded to the dealer to fix. Her car and she'd had her fill. Never had these sort of problems with Lexus. Traded for a new Cayenne plus $. If this car has the same sort of history it'll be our last Porsche The Macan is a neat car but a huge disappointment. It's a loser at almost $70K
 
Anyone had issues with ride quality since TC and/or driveshaft replacement? I have recently had both done and I feel like the car is not as smooth when driving.

Feels like I'm on a really bad road surface with imperfection when I'm not...

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So I too have the “Macan Stumble”.....went to the dealer and they said they start with changing out the transfer case fluid and adding a ”friction modifier” which may fix the situation......all to the tune of 450 bucks.........but guess what.......it is still doing it.....the “Macan Stumble” is a little more subdued after the change....but still there and definitely still noticeable........will be taking it back in.....any suggestions.....beside asking for a refund for the “fluid change” which did not remedy the situation.....should I at this point push for the replacement.....was surprised they decided to go this route and not just change it out since it seems to be a widespread issue.....
 
So I too have the “Macan Stumble”.....went to the dealer and they said they start with changing out the transfer case fluid and adding a ”friction modifier” which may fix the situation......all to the tune of 450 bucks.........but guess what.......it is still doing it.....the “Macan Stumble” is a little more subdued after the change....but still there and definitely still noticeable........will be taking it back in.....any suggestions.....beside asking for a refund for the “fluid change” which did not remedy the situation.....should I at this point push for the replacement.....was surprised they decided to go this route and not just change it out since it seems to be a widespread issue.....
So here is my “quick” take...

Mine is still there as well. I believe it to be a ECU and/or PDK programming issue. If I reset the ECU via my Cobb, many times, the stumble seems to “disappear”for awhile... then, it (slowly) comes back. I think there is a programming issue somewhere in one of those two items... and when the right driving patterns emerge, the problem rears its head.

...again... just my conclusion after dealing with it for two years and reading about “Porsche stumbles” across the Internet in that time.


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I had the same problem on my 2015 Macan S. I had a mechanic change the transfer case fluid ($120) but still had the problem. Brought it in to the local Porsche dealer and told him about the TSB / design flaw issue on the transfer case. The guy didn't blink, immediately changed the transfer case at no cost, problem has disappeared. If they give you trouble just mention that Porsche North America covers this 100% as it's a design flaw (I believe they changed the transfer case for 2017+ models, precisely because of this - from what I've read, condensation builds up in the transfer case and this causes the hiccups when accelerating). I don't have any extended warranty. Be aware that there are a couple of other recalls as well, which they should address, and on top of that, there's an issue with the steering column (middle?) shaft which makes the steering wheel creak when you move it side to side, which they should replace but my guy refused to do it, saying that all they can do is lubricate it. Make sure they actually remove the shaft when they lubricate it, and they do it with the shaft standing up, not laying down, otherwise you'll be back there in no time... Good luck.
 
761 - 780 of 1,262 Posts