[SoCalS5]

It tells me vin report not available. Macan S. I ordered it Jan 2018 and it was delivered March 15th 2018. It has 13,000 miles on it. No work other than the one year service.

Next time you're at the dealership, have them evaluate the transfer case. You can type transfer case into the search box, and find numerous threads discussing the topic. It's a fairly common nuisance issue, and most dealerships seem pretty familiar with it by now.

There's also a chance with the cold wet weather, you're just noticing the Ackerman Effect that's common to most all wheel drive cars.

 

[Stevesporsche]

Thanks.

 

[VolcanoGTS]

Still no word, last time I checked in with them was Tuesday 1/14 when I called them and they had no info for me. I am going to call on Tuesday again if no contact from them. I have no idea what is going on, don’t know what they are doing if they are doing anything? I have their loaner cayenne that I have had to rack up mikes on due to work, so I assume they would want it back? Idk. I know there was an issue with CPO from the dealer I bought it from in FL. Apparently they didn’t do something right.

 

[oqjnLu@>@W]

Hello?!?

The dealer has already had your car for 2 weeks to diagnose a well known issue and you're giving
them another full week? Is this a case of "fool me once..." etc?

Time to pour a little lava down their pants!!!

Speak with the dealership GM (general manager) and ask him what the h*** is going on with your Macan.
Tell him it's been in his shop for ~3 weeks for an 'evaluation' of a well known issue. Tell him it is not acceptable.

They're sidelining your Macan because it's going to be warranty work and they're addressing other 'off the street'
service issues because they bring more income.


Good luck!

 

[VolcanoGTS]

It’s okay with me for now. I have had to do a lot of traveling for work the past few weeks unexpectedly, and at this point I won’t be home until Thursday anyways, a lot of miles I am not putting on my own car. I don’t want to push them and then them say well we want our car back now when I am not there to return it. I will do a check in tomorrow. Not a big deal to me at this point. If I was at home, or home without a loaner it would be different.

 

[VolcanoGTS]

Just got a call, they didn’t touch the transfer case, replaced the valve body instead. Said there were multiple stored fault codes. I haven’t had a light or error or anything since I got the car. Won’t be able to pick it up until Friday afternoon at earliest.

 

[Teddis]

Where , what is the valve body ?
Seem this refered to a few times....why does it need replacement ?


2016 Macan T

 

[VolcanoGTS]

The valve body sits above the transmission pan and inner transmission filter inside the transmission and is responsible for feeding fluid to actually make the gear changes in the transmission. I have no idea why or what went wrong. I had a buck like the transfer case issue. This is the same transmission as a b8 audi s4 which have known issues with the valve body.

 

[jzwu]

Looks like they didn’t replace the whole PDK unit. Good news the valve body can be fixed/replaced separately.

 

[VolcanoGTS]

Got my car back this afternoon. Apparently they replaced my transfer case and it did not resolve the issue. They tested the trans fluid and it had no shavings in it. They flushed the transmission fluid and a new filter and it got better, they then replaced the valve body and fluid again along with internal filter and that fixed my problem. Car drives so much nicer now. Nice and smooth takeoffs and shifting.

 

[iconoclast]

That is so strange. Very good to know. If the car supposedly threw codes telling them to check the valve body, I wonder why they 1st replaced the transfer case? I assume replacing the valve body is much less expensive?

I now wonder if those who had their transfer case replaced also had the valve body replaced as part of that same fix.

 

[VolcanoGTS]

I’m not sure, I got told a lot of different things. There were 3 service advisors that talked to me about it, so kind of got three stories along the way. When I picked up today the advisor said they did the unplug test on transfer case and thought it was that, so they replaced it, but it still had the issue. I am going to get under it tomorrow and see if the transfer case is in fact new or not.

 

[oqjnLu@>@W]

Where , what is the valve body ?
Seem this refered to a few times....why does it need replacement ?


2016 Macan T

Part number 13 below is listed as the slide valve gearbox and I believe that is what's being referred to as the valve body:

 

[iconoclast]

I’m not sure, I got told a lot of different things. There were 3 service advisors that talked to me about it, so kind of got three stories along the way. When I picked up today the advisor said they did the unplug test on transfer case and thought it was that, so they replaced it, but it still had the issue. I am going to get under it tomorrow and see if the transfer case is in fact new or not.

What you were verbally told... is worth the paper it is written on... to paraphrase an old adage.

What does your repair invoice state?

 

[Pro RMK 800]

[IMG alt="Pro RMK 800"]https://www.macanforum.com/d2/avatars/m/104/104113.jpg?1568290524[/IMG]
Pro RMK 800
·
Registered
Joined Jan 5, 2017
·
2 Posts
Discussion Starter • #1 • 40 mins ago
Hi I have a 2016 Macan S with just around 40,000km on it and it is in for it’s first major service and I just got told the Transfer Case has to be replaced as it is bad but not only that, the PDK is leaking and also needs to be totally replaced. This car has very low kms as I spend allot of time in Japan and it is in like new condition, I am so completely disappointed that this has happened and cannot even understand how it is even possible with such little use. Anybody else had this double whammy laid on them.
Cheers Simon

 

[iconoclast]

Are you still under warranty?

If not, Is Porsche going to cover all or part of these repairs?

 

[Pro RMK 800]

No not under warranty although Porsche are going to cover it however I will have to pay for a 2 year warranty extension and I think is reasonable considering the situation and what this would normally cost to fix, I just cannot fathom how this happened to such a low km car.

 

[iconoclast]

How much are they charging you for the 2 yr. warranty extension & how much would the transfer case repair cost, out of pocket?

 

[Rican]

I took my 2017 Macan S in for an oil change today and asked them to look into the issue of my car shuddering when accelerating.

Bingo, they said I needed to replace my transfer case.

All this at 47,500 miles. Could have been worse. Happy they stepped up to deal with it.

 

[parvo99]

You can add my car to the list
Relevant details:
2017 gts second owner.
In service date of April 2016.
Transfer case replaced at 46,500 miles

Purchased used at a non Porche dealership with 36,000 miles. Immediately had apple CarPlay installed and they inspected my car during that time (without me asking) and found the timing case leak and fixed it under warranty. Took it back at 46,000 miles with transfer case symptoms and they confirmed the issue and had it replaced under warranty with part 95b-341-010-ax.

Special shoutout to sunset imports (Porche dealership in Beaverton, OR), for sending a driver and loaner vehicle to my work to pick up and drop off my car because they know I hate waking up early before work to go to the dealership ?