[santastico]

My SA told me that based on the number of transfer cases gone bad Porsche should have recalled it. However, according to him since it is not a safety issue they won't and instead will most of the times replace the transfer case for free even after warranty is over. That was my case where my car was way after the warranty period and Porsche replaced it for free.

I'm surprised they don't just issue a recall on these by now.

If you mention the symptoms, do you think they would just go ahead and do the replacement? Or do they really test for them.
Based on how common it is, I would assume they treat it like an oil change at this point.

 

[elveez]

Add me to the list.

2015 Macan S, 62,000 miles. Transfer case issues. My mechanic will try to replace the fluids to see if this helps, if not I will need a new transfer case.

Anyone had luck with just replacing the fluid? Reading all these posts, it seems a need a new transfer case.

 

[Zeus]

Add me to the list.

2015 Macan S, 62,000 miles. Transfer case issues. My mechanic will try to replace the fluids to see if this helps, if not I will need a new transfer case.

Anyone had luck with just replacing the fluid? Reading all these posts, it seems a need a new transfer case.

Contact your Porsche dealer, they've been known to cover the replacement at their cost even if you are out of warranty.

 

[elveez]

Add me for sure now. Fluid replacement helped but not completely. Transfer case ordered and will be replaced in a week.

2015 Macan S. 62,000 miles.

 

[Jp911]

Very healthy list of transfer case failures here. Just had min replaced on a 2016 Macan S (2015 build date) with 26.5k miles. The powertrain warranty expires May of this year, so I almost passed out when I got the call from my service rep quoting a $6k estimate for replacement. I told him to hold on the work while I consult with PCNA and the dealer I purchased from.

I got real lucky and the service rep called right back promising to go to bat for me with PCNA. After several weeks of back and forth with Porsche, the service department got 90% of the cost covered, so my “copay” was far less.

It’s a happy ending, but having owned several air-cooled 911s, 3 Caymans, a Cayenne diesel (don’t get me started there), and now the Macan S, I’m losing the love for newer P-cars that I can’t fix myself

 

[Diz420]

I had mine replaced at @ 43,000 KM on my MY 2015 Macan S....7 months after my warranty expired...Porsche paid for 90% of the cost under their Good Faith policy. Of course, 2 months later, I need to replace my control arms to get rid of annoying squeeking sound. Not impressed with the renowned Porsche quality.

 

[Diz420]

Contact your Porsche dealer, they've been known to cover the replacement at their cost even if you are out of warranty.

They paid 90% of cost...they have some calculator that considers how far out of warranty you are and some soft signals like Porsche cars owned in the past, etc.

 

[Jp911]

Of course, 2 months later, I need to replace my control arms to get rid of annoying squeeking sound.

Continued issues out of warranty are what have me thinking about getting rid of my Macan. Kicking myself for buying out the lease instead of handing back the keys. Guess I'd convinced myself that Porsche is/was somehow better from a reliability standpoint than the other European brands that practically crumble as soon as the warranty expires.

 

[mac997]

Just wanted to add mine to the data base. Had the tx case replaced on 10/1/19 at Braman in West Palm. Symptoms were similar to those described previously. Symptoms first appeared at ~32K miles on 2016 Macan S. Now need to inspect for timing chain cover oil leaks before warranty expires in Jan 2020.

 

[txtommy]

Had the transfer case on my '15 S replaced in August '17 at 17400 miles and it is back in the shop now for another at just under 31K. Apparently the problem hasn't been solved.

 

[lefizzet]

Had the transfer case on my '15 S replaced in August '17 at 17400 miles and it is back in the shop now for another at just under 31K. Apparently the problem hasn't been solved.

Wow is this the first case of 2x replacement? I don't think I've seen one on here that's been back

 

[grim]

Wow is this the first case of 2x replacement?

No, there is at least one other. If the "fix" came 2/18 that some people are guessing as the fix date, then we might expect more double failures?

 

[Teddis]

Grim is right.....there were a few repeaters dunno why....... My new one seems fine.

 

[elveez]

One suggestion here for all people having transfer case issues - why not submit a complaint at NHTSA (https://www-odi.nhtsa.dot.gov/VehicleComplaint/?) Maybe this will force Porsche to admit that there's a problem and issue a recall.

I just did.

 

[grim]

One suggestion here for all people having transfer case issues - why not submit a complaint at NHTSA (https://www-odi.nhtsa.dot.gov/VehicleComplaint/?)

How did you explain it was SAFETY related. What accident happened? Discussion: https://www.macanforum.com/threads/oil-leak-anyone.146697/page-15#post-2563593 and farther. While there are more reported xfer case issues here than oil leaks, I don't see how this is a safety problem.

Motor Vehicle Defects and Safety Recalls: What Every Vehicle Owner Should Know

"The United States Code for Motor Vehicle Safety (Title 49, Chapter 301) defines motor vehicle safety as “the performance of a motor vehicle or motor vehicle equipment in a way that protects the public against unreasonable risk of accidents occurring because of the design, construction, or performance of a motor vehicle, and against unreasonable risk of death or injury in an accident, and includes nonoperational safety of a motor vehicle ” A defect includes “any defect in performance, construction, a component, or material of a motor vehicle or motor vehicle equipment ” Generally, a safety defect is defined as a problem that exists in a motor vehicle or item of motor vehicle equipment that:

• poses a risk to motor vehicle safety, and
• may exist in a group of vehicles of the same design or manufacture, or items of equipment of the same type and manufacture"

Have there been any accidents because of the xfer cases?

 

[elveez]

Thanks for the explanation. This is good to know.

I am thinking this might EVENTUALLY become a safety issue if not taken care of? Not sure.

 

[drawz]

Didn't they already issue a recall for the Cayenne transfer case problems? I'm guessing it's similar.

Vehicle Detail Search - 2014 PORSCHE CAYENNE | NHTSA

www.nhtsa.gov

 

[grim]

Didn't they already issue a recall for the Cayenne transfer case problems? I'm guessing it's similar.

Vehicle Detail Search - 2014 PORSCHE CAYENNE | NHTSA

www.nhtsa.gov

That link is to a 2014 Cayenne. There are no recalls for transfer case. The two recalls are for a brake problem and gas gauge problem. Maybe you're confusing "complaints", of which there are 25, with recalls of which there are 2.

However, a bit deeper search comes up with 2004 91 complaints, 8 recalls, one which was https://static.nhtsa.gov/odi/rcl/2004/RCDNN-04V071-1271.pdf

This is a voluntary recall where PCNA, on behalf of PAG, recalls 4100 Cayennes, with specific VINs, effecting about 16% of all Cayennes that year, where the cases could fracture resulting in oil being dumped on the road and I guess cause an accident. The final report shows 3672 Cayennes fixed.

This is a big difference between a voluntary recall and the NHTSA mandated recall although both are in compliance with US law in that Porsche recognized a manufacturing fault, and it was customers complaining about getting something fixed out of warranty. The letter https://static.nhtsa.gov/odi/rcl/2004/RCONL-04V071-9584.pdf and TSB https://static.nhtsa.gov/odi/rcl/2004/RCRIT-04V071-5601.pdf. They acknowledge a "deformed casting" in specific cases. Campaign W411 looking for specific casting numbers.

I would imagine that if the physical box actually cracked, that could be a safety issue.

 

[drawz]

That link is to a 2014 Cayenne. There are no recalls for transfer case. The two recalls are for a brake problem and gas gauge problem. Maybe you're confusing "complaints", of which there are 25, with recalls of which there are 2.

However, a bit deeper search comes up with 2004 91 complaints, 8 recalls, one which was https://static.nhtsa.gov/odi/rcl/2004/RCDNN-04V071-1271.pdf

This is a voluntary recall where PCNA, on behalf of PAG, recalls 4100 Cayennes, with specific VINs, effecting about 16% of all Cayennes that year, where the cases could fracture resulting in oil being dumped on the road and I guess cause an accident. The final report shows 3672 Cayennes fixed.

This is a big difference between a voluntary recall and the NHTSA mandated recall although both are in compliance with US law in that Porsche recognized a manufacturing fault, and it was customers complaining about getting something fixed out of warranty. The letter https://static.nhtsa.gov/odi/rcl/2004/RCONL-04V071-9584.pdf and TSB https://static.nhtsa.gov/odi/rcl/2004/RCRIT-04V071-5601.pdf. They acknowledge a "deformed casting" in specific cases. Campaign W411 looking for specific casting numbers.

I would imagine that if the physical box actually cracked, that could be a safety issue.

Oops! You're absolutely correct. Bad memory combined with reading too fast.

 

[Drruddick]

2015 Macan Turbo, 51,000 miles- though I suspect the problem was there when I bought it at 41,000 miles. I took it in for a “gearbox fault poss no R gear” and they replaced the valve control unit for the fault and oh, by the way, your transfer case is bad. Carmax Maxcare paid for it all, though the adjuster process took a while.