[kennethjk]

Add me to the list

2015 40k miles and warranty is up 3/15/19. Got to them in the nick of time.

Replace transfer case

Also had to replace exhaust as it was loose.

 

[jzwu]

You are making me more nervous. I need to drive 6000 miles in 2 months to find out.

 

[kennethjk]

You are making me more nervous. I need to drive 6000 miles in 2 months to find out.

Bring it in for service and have them check it out before warranty expires.

 

[jzwu]

I just had a free comprehensive inspection at the dealer. Dealer says car is in like new condition. :laugh:

 

[grim]

Please keep this thread strictly just reporting on if you have a transfer case problem, and only if you have a confirmed problem. That's why the thread is stickied, to document actual data, not as a general complaint thread. Don't post your car is OK. Don't post you want to complain about the quality of the cars or other complaints. This is just the documentation of transfer cases. Don't clutter it up with other comments.

If you want to complain about the quality of the Macan, do it in this thread where I've put the more general complaints. https://www.macanforum.com/forum/complaints/169481-quality-german-cars.html

Thanks

 

[Kannassee]

Please keep this thread strictly just reporting on if you have a transfer case problem, and only if you have a confirmed problem. That's why the thread is stickied, to document actual data, not as a general complaint thread. Don't post your car is OK. Don't post you want to complain about the quality of the cars or other complaints. This is just the documentation of transfer cases. Don't clutter it up with other comments.

If you want to complain about the quality of the Macan, do it in this thread where I've put the more general complaints. https://www.macanforum.com/forum/complaints/169481-quality-german-cars.html

Thanks

Well, I won't complain about the car's quality, but I do have a transfer case problem, Macan S 2015 with 43 K miles. I only had to wait for about a week for them to order and get the new transfer case delivered.

The dealer will replace it tomorrow.

They told me that if I bring the car in the morning, in the afternoon I can pick it out.

 

[pma23]

2016 Macan S Transfer Case

Hello, kindly add my Porsche to the transfer case list. It's a 2016 Macan S, which started having problems at 21,000 miles. I was finally able to identify the issue thanks to this thread (Thank you!).

My car currently has 22,700 miles on it and I dropped it off at the dealer this morning (Porsche of Wilmington NC). Based upon my description they agreed that it sounded like a transfer case, and they just called to confirm. Ordered the parts overnight. and I should have it back sometime on Thursday. Will update once I receive the car.

 

[ritchwell]

I just got my transfer case replace today, 2017 Macan S with 40,100 miles. Apparently I think I always had the issue when I bought it Sept. 2018. I just happen to read a post from facebook the other day on the symptoms and I was like yeah i have that at times. It is like night and day, very big difference the shifts are smooth through the gear shifts unlike before. The very subtle changes in shifts I thought it was normal but its not, notice some thumps in the shifts that would increase but does not happen all the time in which made me bring it in to get the transfer case checked.

 

[Teddis]

Richwell,
How did you document the complaint at the service appt ?

Did they road test with you to verify ?
Thx

 

[///Bruce]

Everyone remember something. This is coming from a guy who was in customer service most of his life. Make sure your vehicle meets YOUR level of satisfaction NOT THEIRS! I've said this in other posts, once any work is done, get a good flashlight, some clothes you can trash and crawl underneath to check every nut, bolt, fastener, screw... Ensure there are NO leaks of any fluids. If work was done up on top, pop that hood and get in there. Look for missing trim pieces, ill-fitting covers, leaks.

ritchwell, if you don't like what you are feeling, get back in there. Don't take 'no' for an answer. Start with the SA, then the SM, then the GM. DO NOT take it to an independent at this point! If you do and then take it back to the dealership, you'll have finger-pointing problems and you'll be stuck. Let us know the end result, please.

 

[ritchwell]

Richwell,
How did you document the complaint at the service appt ?

Did they road test with you to verify ?
Thx

I made an appointment online, when I arrived I talked to the service advisor and said I experience judder and thump when accelerating from a stop position and it doesn’t happen all the time. Then I said I read someone experienced a transfer case issue in Facebook with the same symptoms I’m experiencing. So they road test it and was not sure because it’s very subtle, then they turn it off and road test again which result positive for transfer case problem. Luckily they had the part and I just waited 3 hours.

 

[ritchwell]

Everyone remember something. This is coming from a guy who was in customer service most of his life. Make sure your vehicle meets YOUR level of satisfaction NOT THEIRS! I've said this in other posts, once any work is done, get a good flashlight, some clothes you can trash and crawl underneath to check every nut, bolt, fastener, screw... Ensure there are NO leaks of any fluids. If work was done up on top, pop that hood and get in there. Look for missing trim pieces, ill-fitting covers, leaks.

ritchwell, if you don't like what you are feeling, get back in there. Don't take 'no' for an answer. Start with the SA, then the SM, then the GM. DO NOT take it to an independent at this point! If you do and then take it back to the dealership, you'll have finger-pointing problems and you'll be stuck. Let us know the end result, please.

This is my first Porsche and its a cpo vehicle. The judder was so subtle that it’s seems normal, it’s just recently it became more pronounced but it wasn’t all the time. I was just comparing the before and after transfer case fixed that how smooth the shifts are almost like a cvt transmission but in a good way.

 

[oqjnLu@>@W]

I had an E34 M5 that had been at the dealer for an oil change. The next day as I was driving it on
the highway I smelled oil a couple of times. I pulled over to check things and when I looked under
the engine I saw oil spattered about and the oil pan drain plug backed partway out (!!! ).

I tightened it up with my fingers, then got a wrench from the toolkit and snugged ti up a bit and
drove home.

Had the plug fallen out at road speed, that would have been an expen$ive experience (those 6 throttle
bodied inline sixes were costly - the head alone was $15K back then).


I advised the dealer that I did not want that particular service tech working on my car again - ever.


>

 

[Updawg]

Adding my experience to this list. 2015 Macan S. Just under 4 years, just above 50K miles and diagnosed with transfer case failure. Working with Porsche USA now to resolve.

 

[Nabil Enayet]

2017 Macan GTS @ 20K

Add me to the list, 2017 Macan GTS @20K miles, started off smooth when I bought it at 18.5K miles but a month later and here I am

Luckily I dropped it off at the dealership at 7AM and got notice that it was fixed by 11AM

 

[wspollack]

Add me to the list, 2017 Macan GTS @20K miles, started off smooth when I bought it at 18.5K miles but a month later and here I am

Luckily I dropped it off at the dealership at 7AM and got notice that it was fixed by 11AM

Seems awfully fast. Be interesting and instructive, I think, to share the itemized work-order list, if you don't mind.

 

[Walksr]

Transfer case was replaced yesterday on my 2015 Macan S @ 40100 miles..

 

[///Bruce]

Anybody total this out so far by year and model? I know that's a lot of research, but I think the numbers might show some trends.

 

[wwahl]

Anybody total this out so far by year and model? I know that's a lot of research, but I think the numbers might show some trends.

Read the first post. He is keeping a running tab.

 

[jcv]

Transfer case replaced yesterday on 2017 Macan S. 26000 miles.