[///Bruce]

Should they have known to disable the air system? Did they know how? This will be a tricky situation to find someone at fault to help pay for the bill that's coming.

 

[c3uo]

To the OP's question, I'm not sure if jacking up the car should result in "popping" the suspension. I thought you locked it out to prevent it from running the compressor and trying to self level, etc. I'd be surprised if offloading the suspensions and maxing the travel would result in popping the air bags. It is just an air bladder isn't it?

I know I've jacked up one corner a few times and forgot to turn off the air suspension. No impact (knock on wood). I immediately put the wheel back down when I saw the other side starting to lift up / level the vehicle...

 

[c3uo]

Porsche Cayenne Prepping your Air Suspension Cayenne to Lift (955 GTS/S/Turbo 2010-2014) | Pelican Parts DIY Maintenance Article

Avoid costly damage to your air suspension by follow this procedure before lifting the vehicle.

www.pelicanparts.com

A different system but a little clarification. Maybe I heard it starting to drop the air out of the lifted side and I immediately put it back down.

And this from the Cayenne forum:

Jacking up vehicle w/ air suspension

Wonder if anyone knows if jacking up one corner of Cayenne GTS without turning off air suspension would adversely affect vehicle somehow. I had nail in RR with slow leak. Tire shop I took it to used hand jack on that corner. After it was jacked up I noticed that wheel slowly drop another inch or...

www.planet-9.com

 

[AdamH]

To the OP's question, I'm not sure if jacking up the car should result in "popping" the suspension. I thought you locked it out to prevent it from running the compressor and trying to self level, etc. I'd be surprised if offloading the suspensions and maxing the travel would result in popping the air bags. It is just an air bladder isn't it?

I know I've jacked up one corner a few times and forgot to turn off the air suspension. No impact (knock on wood). I immediately put the wheel back down when I saw the other side starting to lift up / level the vehicle...

That's what I'm thinking, for example if you go off road and you have 1 wheel hanging off the ground due to the ground it shoudnt damage the suspension. But all I heard was a pop and hear air coming out, the car tried to rise again but nothing just air. But I was to scared to jack it up again to see what was happening.

 

[oqjnLu@>@W]

Hi guys I have a 17 Macan s the car was getting the front tires replaced. The garage jacked up the car without locking the suspension and then there was a pop I could hear air coming out. The car tried to leave out but all you could hear was air. Does this mean the suspension is f or is there a solution.

Was the entire vehicle raised on a lift or just the front end raised or perhaps one corner of the front lifted?

I heard a pop once when getting my Macan inspected, because the "technician" placed a floor jack beneath a jacking point with
the jack making all of its contact on one edge of the jacking point. The pop sound in that instance was the jacking point fracturing.

When I got home, I inspected the jacking point and discovered the issue. I went back to the "service" station and described the issue
to the "technician" who agreed to pay for a replacement jacking point (~$25 online). He volunteered to install it too! When the part
arrived, I installed it - I didn't want him doing anything more than a safety inspection on my Macan!

It was a pretty easy job to R&R the jacking point, FWIW

 

[AdamH]

Was the entire vehicle raised on a lift or just the front end raised or perhaps one corner of the front lifted?

I heard a pop once when getting my Macan inspected, because the "technician" placed a floor jack beneath a jacking point with
the jack making all of its contact on one edge of the jacking point. The pop sound in that instance was the jacking point fracturing.

When I got home, I inspected the jacking point and discovered the issue. I went back to the "service" station and described the issue
to the "technician" who agreed to pay for a replacement jacking point (~$25 online). He volunteered to install it too! When the part
arrived, I installed it - I didn't want him doing anything more than a safety inspection on my Macan!

It was a pretty easy job to R&R the jacking point, FWIW

The front end was lifted a few inches. I don't think it's the jacking point as the car dropped and would rise up again.

 

[oqjnLu@>@W]

Thx.

I'm trying to understand how raising the front end a few inches would have resulted in apparent damage to the AS (air suspension) system.

Did the shop jack the vehicle on the compressor? It's located beneath the floor on the left side of the Macan just ahead of the seat. There are
also air lines that run from the compressor to the front suspension units and air bags for the rear corners.

From the description above, it sounds as though one or more air lines has/have been severed and that occurred when the vehicle was raised.

Puzzling...

 

[AdamH]

Thx.

I'm trying to understand how raising the front end a few inches would have resulted in apparent damage to the AS (air suspension) system.

Did the shop jack the vehicle on the compressor? It's located beneath the floor on the left side of the Macan just ahead of the seat. There are
also air lines that run from the compressor to the front suspension units and air bags for the rear corners.

View attachment 249028


From the description above, it sounds as though one or more air lines has/have been severed and that occurred when the vehicle was raised.

Puzzling...

So it's seem that you are correct the idiots hit the air lines, however a temporary fix was made but the car is still saying suspension fault.

 

[mrobert_1366]

Hello everyone,

I am new here, but I would like to share some relevant information about this subject.
I did have the same issue on my 2015 Macan (61.000 Kms) and I have came across this topic while looking for more information.
Since information contained here helped me a lot, I believe it's fair to share my results.

As most of you, I had the yellow "Suspension system fault, adapted driving permitted" message and the suspension was dead.
After a while, the car was on it's nose, with is backside up. Basic physics. After repeated brakes, the weight of the front has pushed all the air in the back.
This ruled out any leaking air issues.

I have changed the fuse. Suspension worked briefly, leveled the car properly and then blew again and we were back where we started.
Having a good background in electronics, I have decided to do a test and change the relay. Mechanics said to change the air compressor.
However, the compressor was working since it leveled out the car.

Relay was 30 Euros/40 dollars, so I said it's worth a shot.

I am now some 40kms into this and it works properly. I will keep you updated and see how it works on the long term.
I do hear the air compressor coming on an off as it should (at stop lights, corners, etc).

TLDR:
If you have this issue and the car is nose down. Change the fuse in the trunk and see if it levels out your car after starting.
If it blows, change the relay. It's quick, easy and cheap.

 

[zijun.shen]

It sucks as I was in the middle of a short/long trip. The car drove like there is no suspension at all, horrible.

Rear ends were lower while front end are normal when occurred. The question is that if this is a 'normal' known issue of a Macan? Mine is Yr18, Turbo., 18k on the clock. Drove mostly in sport mode with level down, load is around 600lb at the time.

Frustrated as it ruined the trip. Dealer fixed it for free in two days and said it is just a broken sensor. I thought it must a leaking air valve as I heard some air out from the bottom then the warning code showing on dash. The 2nd question is that am I supposed to use sport mode on regular base for the Turbo, if not, why would I went to a AS Turbo in the 1st place?

Not like the AS so far to be honest.

 

[jooster54]

Dear friends
I just thought i would share this cold weather experience with you all. I have a recently purchased (6 months ago) a Macan S 56k miles and im the 3rd owner - pretty much full service history. Up to now no issues with this vehicle.
The last week or two its been unreasoningly cold in Aberdeen / Aberdeenshire. On one of these cold mornings i got the error message in yellow - Suspension system fault Adapted driving permitted.
Being new to Porsche I didn't feel confident to start tinkering around on my own, so called the local service centre - the service Manager was extremely helpful and suggested i drop it in for them to undertake a thorough check and rectify any issues that might have caused the error. He reminded me there would of cause be the minimum charge £180 per hour pro rata blah blah blah if it wasn't covered under the used car warranty.
On relaying this to my wife, she asked 'have you checked the fuses?'...hhhmmm why didnt i think of that!?! a quick google search showed that a 40amp fuse was in charge of the Air suspension system. the fuse box is located in the luggage compartment in the rear of the vehicle. After a quick check, it I noticed that the fuse was blown (probably due to the stress of trying to operate under extremely cold (frozen conditions)...maybe???)). I replaced the fuse (£2.60 from Halfords)..the warning indicator has gone off and the Air suspension is operating as normal...hate it when my wife is always right!!.
I will take some pleasure however in cancelling the service centre appointment tomorrow my wallet has also given a huge
sigh of relief!!
Thanks

 

[Dyim]

So I have an interesting problem.

It was really cold almost 3 weeks ago and my AS fuse blew like @jooster54 in the post above. I replaced the fuse in the trunk and everything was working perfectly until today.

It is above freezing today. I was just cruising and the ‘Suspension system fault, adaptive driving permitted’ yellow warning came up again. ~500 miles after the fuse replacement.

I can still get into normal, low, and off-road modes with the AS. I couldn’t 3 weeks ago when the fuse blew.

Now the PASM button won’t work. Car won’t go into Sport or Sport + mode either.

Ride was extremely choppy. All the damping is gone. The exact scenario described in the post below by @Dwight Spencer.

Do you guys have any ideas?

2015 Turbo with AS. Almost 70,000 miles.

TIA

suspension faults

hey guys ..

I had a similar issue last winter, but one of the wires to the front-driver side suspension was cut, and they replace the shock (unsure if required) and the wire. Not sure what the cost may have been. Porsche Roadside Service was able to cover the flat bed costs to the dealership in that case - they advised at the time, against driving it (dealership was 400km's away).

That said, I got another suspension fault yesterday, after driving ~900km's from NB.ca to Montreal. The temperatures are quite chilly this week - down to -25c for the last couple days. My air height seems to be working - i can switch to offroad, normal and lowered height, but the shocks are in a super-stiff mode, and the ride is best described as bouncy. Not comfortable. Have a return drive (another 900kms) to do on wednesday, and hoping I can get this resolved before then. A friend is going to let me store it in his heated garage over night, to see if this is related to something being frozen up, and a warm night inside resolves it. If that doesn't help, I'll probably try to reach out to a dealer here in Montreal to see if they can take a look at it Tuesday or Wednesday morning. Driving back home for 800km's (back to NB) won't be much fun with the suspension in this state.

Has anyone on here had issues with their air suspension acting up with extremely cold temperatures, below -20c?

dwight

 

[pangosaurus]

Does anyone know how to "check the relay" as @mrobert_1366 suggests?

 

[Santirx]

Does anyone know how to "check the relay" as @mrobert_1366 suggests?

The relay is hidden under the side of steering column... if you start at the dead pedal and go up from there, you'll find it behind the lower dashboard trim to the left of the steering column.

You'll probably have to disassemble the trim...

This is the relay... but to me, the best way to test it is to buy a new one (they are cheap) and just replace it.

The fuse is in the trunk fuse carrier:

 

[pangosaurus]

Turns out my levelling link was broken. Snapped at the point between the ball and metal. Porsche dealership wanted $450ish for the whole component (you can't just buy the link).

Bought some jb weld and glued the pieces back together. Feels pretty strong but I am sure it'll break eventually. Guess this is a sign to lower my car with new links.

Side note, it was very hard to remove the link and put in back. Actually ended up unscrewing the ball from the sensor arm.

 

[aftCG]

Well just short of 102k miles and I have my first problem. A couple of weeks ago I began getting an intermittent suspension fault message (image below). As many of you know, getting various fault messages can be a result of the car battery being old. My battery was the original one, so I expected it would happen any day.

I knew I would have to register the battery and used one of the threads on this forum to select the Autel MD808. I bought the new battery and waited for the UPS guy. Yesterday I swapped the battery and successfully registered the new battery. I was optimistic that my suspension problem would go away, but it has not.

In the days leading up to the Autel arriving, the message became persistent. It pops up immediately after engine start and doesn't go away if I stop the car and restart. The ride is very firm and I get a "sport mode unavailable" message if I select sport mode (which is pretty much 100% of the time).

Using the Autel device I get the following two messages:

000237 FR vehicle level sensor, signal above limit value
and
000349 Emergency Operation PASM (no display)
When I search for 000237 it takes me to threads like the one in this sub forum for an air ride GTS. The car is not sagging, does not exhibit any kind of odd driving behavior other than being in the stiffest possible mode (and yes the mode button definitely has an effect on the steel spring PASM car).

One of the threads I found on the subject said that the connectors might get water in them. My car faces all weather conditions in daily use so I located the connector near the right front wheel well. I pulled the connector apart and cleaned it, but it wasn't wet and didn't show signs of water intrusion, corrosion, etc.

I've attempted to clear the message(s), but it pops right back up.

I've looked up the ride height sensor on FCP Euro, so at least I crawl around under my car and see if I can locate it them comparing it to the picture. I find it odd that my car would have ride height sensors since it has steel springs.

 

[aftCG]

Sorry, I see the forum is having issues with uploaded images. The message on my MFD says "Suspension System Fault, Drive with caution" and it is amber colored (not red and no the "park safely" version I see others having.

 

[rasetsu]

It could be just that one or more of your shocks have gone bad. It's industry standard that shocks and struts will go bad somewhere between 50K-100K miles.

I believe the headlights also rely on a ride height sensor.

 

[Kodiak1]

I had a similar issue with my 2015 PASM Steel spring Macan and it was a. If the sensor is off even a little bit, it will read too much suspension travel and throw the warning.

Porsche Suspension Ride Height Sensor

Porsche Suspension Ride Height Sensor - Arnott Industries RH-3460

Porsche Suspension Ride Height Sensor - Arnott Industries RH-3460

www.fcpeuro.com

 

[OmarsGarage]

I had similar issue. Dealership quoted me $5k. Turned out to be a relay.
I saved $4,955 by fixing my Porsche Macan Suspension Fault myself.