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Macan reliability

121K views 163 replies 82 participants last post by  Goober  
#1 · (Edited by Moderator)
Forgive me if this thread exists, but I couldn't find one.

What went wrong with your Macan and at what mileage? Was it under warranty or did you have to 'pay up' from the hip pocket?

There's a lot of history on the Cayennes passing through 50, 80, 100, 150k miles, etc, and a pretty general 'what to expect' to go wrong with each model, but seeing as Macan's are only a couple of years old it would be good to start a thread in an attempt to document what people are experiencing going wrong as their parts wear out and fail as their Macan's climb in the mileage ladder. It would also be useful for those wanting to sell and buy used ones.

Love to hear about other experiences!

We'll call this: "When Macan's Go Wrong". ;-)
 
#36 ·
50K, bought it the launch year. No issues at all. Brakes, Tires, oil changes and routine maintenance have been expensive but worth it.
 
#39 ·
OP - you may be looking in the wrong place to obtain your information.

Consider the numbers, then decide if this is the vehicle for you. Approximately 85,000 Macans
have been sold in the U.S. since its introduction.

There have been several posts in this forum - sometimes duplicated in the rennlist forum - of failed
transfer cases and of leaking timing chain covers (as a result of defective bolts used to attach the covers
to the engine block).

You need to ask yourself what percentage of the 85K Macans have experienced one or both of the issues
noted above. Remember - people who have not had these issues do not post in the forums. There are
other people who do not bother with these forums for any reason.


Good luck!
 
#41 ·
Only two minor problems which were fixed under warranty: the sun shade did not close fully and the trim around the window button on drivers side cracked. Also, the rear wiper tends to chatter now which I'll deal with on my next visit.

Other than that, no mechanical issues at all. At 26k, the car still feels tight like new.
 
#42 ·
From Porsche Hawaii....

Here are just a few examples of costs for standalone repairs that are a part of routine Porsche Macan maintenance (prices are estimates for Honolulu, HI 96813):

Oil Change: $119 to $158 (for the Macan Base)
Transmission Fluid Change: $137 to $175
Front Brake Pad Replacement: $589 to $643 (includes 1 disc brake anti-rattle clip and 1 disc brake pad set)
Brake Line Replacement: $254 to $279 (for front, both sides on the Macan Base)
Spark Plug Replacement: $292 to $338 (for the Macan Base)
Battery Replacement: $824 to $862
Check Engine Light Diagnosis & Testing: $152 to $194
Sunroof Motor Replacement: $936 to $957
Water Pump Replacement: $1,149 tp $1,363 (includes 1 engine water pump and coolant/antifreeze)
Head Gasket Replacement: $3,103 to $3,908 (for the Macan Turbo’s 3.6L 6-cylinder; includes 1 engine cylinder head bolt, head gasket, intake manifold gasket, spark plug tube seal, and engine valve cover gasket)
 
#44 ·
Had 2015 Macan S - had it for 14 months (40k to 55K miles).
As an owner of multiple BMW in the past (M3 e46, 645CI), Macan represent another level of build quality altogether.
However, I experienced couple of issues:
- Exhaust rattle: Porsche fixed it under warranty
- Remote lock/unlock issues (very inconsistent opening manner using the key: sometimes I had to stand 6 feet from the car to get it to open, other days it worked fine): unfortunately after number of visits, Porsche said they can't replicate it on their premises and for them it operates as designed.
- I had both headlamps replaced by Porsche as they started to show spiderweb-type cracks (would have been costly if Porsche hadn't covered it)
 
#50 ·
I would say your best data is going to come from looking at something like Consumer Reports or JD power for that, versus a limited sample size of a few owners. And what you'll find is that all model years have a good reliability ratings based on surveys of large groups of owners. I would also point out that cars that are only a year old are of course less likely to have had a repair versus cars that are four years old with a lot more mileage.

That being said, it does appear that the earlier model years tended to have more transfer case issues, but you also need to keep in mind that the total number of cars with transfer case issues are just a small percentage of the total cars sold. On the other hand, if you are one of the unlucky owners and are faced with an out of warranty transfer case repair, it could be quite expensive, although there has been some speculation that Porsche might help owners in those situations given that the transfer case issues are well documented.
 
#55 · (Edited)
We have a 2015 Macan S with 25K miles. No issues at all, except for really outrageous dealer charges for such simple things as brake fluid flush ($333, including $49 for one liter of fluid!) and oil/filter change ($257, including $10/qt. of Mobil 1). The warranty expires in about 6 weeks and then my trusted indie and I will continue the maintenance and repair work. The dealer charges for such simple things as spark plug replacement at 30K miles are unbelievable. Very simple as a DIY job. Love the car, our seventh Porsche.
 
#57 ·
17 S - 39k miles. Wife's daily driver. Plan to keep it for 3-5 more years.

Goes to the dealer next week:
- small oil leak I noted doing the last two oil changes (not enough to lose significant oil over 10k miles).
- coolant leak (it may just be a leaking hose - I see pink coolant residue on underbody panel). Dealer "refilled" once when the low coolant light came on, but low again after 10k miles or so.
- driver's seat control/memory panel on door is dead (no power).
- rear cargo/hatch cover rattles like crazy.
- I'm pretty sure I'm getting signs that the transfer case is going out. Not sure how to prove it as I can't reproduce symptoms at will. Very noticeable clunks and shudders, but not consistent. My wife noticed it and she normally doesn't notice much
 
#58 ·
I'm not a stranger to Porsche. I had a 911 and then two Caymans - one of which was produced with the infamous IMS design. I drove them all well over 100k miles. When I had my first Cayman, and then having eventually first hand knowledge about someone who ran into the IMS issue, not a day went by where I wasn't thinking about it. When the thing finally went out of warranty I got really nervous. I went maybe 20k more miles and just worried I was pressing my luck, so I shopped around.

And when I finally moved to my next Cayman, the salesman actually used the fact the new design didn't incorporate the IMS nonsense so there was zero risk there. (I already knew, and never asked him about it to begin with). So that tells me they were well aware.

Funny, no one tells you when you bought the first generation that was a possible issue, but they certainly make a big deal of it when you are considering the next generation. I have learned that the actual number of impacted vehicles, that ran into the failure, may not be as common as it all appears.

Which brings me to this. I am looking for a CPO Porsche, and I'm stuck between a Macan and Cayenne. But honestly, seeing this particular section, I have serious doubts about a Macan now. I've read most of the threads, and frankly I'm a bit shocked at just how many issues there are. Transfer case being one. I've talked with a few dealers/sales staff already and received a lot of different feedback. And some of it is a little vague - maybe intentional. From what I have been told, the 2015 models are suspect with the leaks. But then I saw here this may extend into 2018. One dealer (salesman) didn't deny anything, but he pushed the cert, and told me not to worry, if something happens its taken care of. But certs only last so long.

For anyone who reads this and has had complaints, are the issues serious enough to give you second thoughts? Or, am I just reading to much into this, and there are 10s of thousands of vehicles out there with no problems?
 
#60 ·
Or, am I just reading to much into this, and there are 10s of thousands of vehicles out there with no problems?
Not to diminish those who have had serious problems, without question there are tens of thousands of owners who have not. Keep in mind Porsche owners tend to be vocal about their cars.

While there are some “well known” issues, just like the IMS issue only a small fraction of cars are involved.

Not sure where the comment on AS issues is coming from as the reality is there have only been a handful of issues reported versus the tens of thousands of Macans sold with AS.

Suggest you take a look at Consumer Reports and JD Power to get a statistically valid idea of how the Macan stacks up versus its competition in terms of reliability.
 
#59 ·
The TC issue is well known and more common starting from Cayenne many years ago. Porsche will/should fix it on goodwill.

Other major issues are timing chain and valve cover leaks. The former is pretty expensive to fix as the engine needs to be taken out. PDK issues are quite rare. AS is prone to breaking as well.
 
#66 ·
... AS is prone to breaking as well.
I don't recall reading about AS problems.

I have AS.

Can you point me to a MF thread on this issue?

I hope I don't have to add this to the potential big $$$$$ repairs that may happen list along with:
Timing Cover oil leak
Transfer case replacement
Exhaust Bracket cracks (I don't think this one is that expensive)
So far, so good... 4 months out of warranty.
 
#61 ·
The Macan actually ranks very high in reliability. We just bought our first one, TC was done with updated part but no other issues. DanNYC touched on it but you tend to see most of the problems on forums but rarely hear from folks who have had no issues.
 
#62 ·
I was worried about the same issue about reliability before I got my CPO Macan in October. Best thing about CPO is you really don't have to worry about it even something does happen. Either way put a couple thousand miles on it already and it's been a wonderful machine. Knock on wood of course.
 
#63 ·
Porsche troubles seem to get magnified here. Some people assume a Porsche should be bulletproof compared to other cars because they cost significantly more money. No doubt Porsche is way better than most, but the speed of manufacture and the variety of vendors supplying parts is going to lead to a few mechanical problems. Use the warranty, drive it robustly, and enjoy a vehicle other's dream of owning. You know the saying about: "substitution?"
 
#64 ·
Problems get magnified in any forum on any vehicle. Check out the Lexus forum for example. Scary stuff even there. Yet Lexus and Porsche are among the most reliable makes in statistical terms.

Owners with boring, trouble-free experiences don’t post on their non-problems on forums. That’s why anecdotal accounts are statistically meaningless and best ignored.
 
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#72 ·
Problems get magnified in any forum on any vehicle. Check out the Lexus forum for example. Scary stuff even there. Yet Lexus and Porsche are among the most reliable makes in statistical terms.

Owners with boring, trouble-free experiences don’t post on their non-problems on forums. That’s why anecdotal accounts are statistically meaningless and best ignored.
^^^ This

No one goes to a forum to say "Wow, I love this car. All is good". That's the default state.

People go to forums to complain. The squeaky wheel.