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Does anyone consider how challenging it will be for dealerships to repair the EV Macan ?

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12K views 43 replies 26 participants last post by  drjohnf8  
#1 ·
If the Macan has sold. nearly the equal number of units of all the other models combined what do you think will happen when they start to break ? Porsche reports U.S. retail sales for second quarter of 2023

Unlike the Taycan (which they already face headwinds ) the Macan sells 5 times as many . Just retooling the shop is a mission and the add to the fact that there will still be a gazillion ICE cars floating around in the wild it might take adding a new wing to a building to deal with it .

Many of the senior technicians were schooled on ICE cars and they have received training with the Taycan but that market share is small potatoes in contrast to hot seller like the Macan .

I feel vey lost about the new car . I tried to remain open minded when someone I know who is extremely knowledgeable spoke highly of his company car (Taycan 4S) . I agreed with him that it has many refinements not found in Tesla and that it looks "cool as heck" but I see. a lot of them in my shop. I also see the hurdles faced with that boat fire . I also know quite well how expensive it is to replace a lithium battery if it dies and how quickly it will die if not maintained excessively .

Just curious to hear thoughts on this .
 
#1 ·
If the Macan has sold. nearly the equal number of units of all the other models combined what do you think will happen when they start to break ? Porsche reports U.S. retail sales for second quarter of 2023

Unlike the Taycan (which they already face headwinds ) the Macan sells 5 times as many . Just retooling the shop is a mission and the add to the fact that there will still be a gazillion ICE cars floating around in the wild it might take adding a new wing to a building to deal with it .

Many of the senior technicians were schooled on ICE cars and they have received training with the Taycan but that market share is small potatoes in contrast to hot seller like the Macan .

I feel vey lost about the new car . I tried to remain open minded when someone I know who is extremely knowledgeable spoke highly of his company car (Taycan 4S) . I agreed with him that it has many refinements not found in Tesla and that it looks "cool as heck" but I see. a lot of them in my shop. I also see the hurdles faced with that boat fire . I also know quite well how expensive it is to replace a lithium battery if it dies and how quickly it will die if not maintained excessively .

Just curious to hear thoughts on this .
 
#30 ·
If the Macan has sold. nearly the equal number of units of all the other models combined what do you think will happen when they start to break ? Porsche reports U.S. retail sales for second quarter of 2023

Unlike the Taycan (which they already face headwinds ) the Macan sells 5 times as many . Just retooling the shop is a mission and the add to the fact that there will still be a gazillion ICE cars floating around in the wild it might take adding a new wing to a building to deal with it .

Many of the senior technicians were schooled on ICE cars and they have received training with the Taycan but that market share is small potatoes in contrast to hot seller like the Macan .

I feel vey lost about the new car . I tried to remain open minded when someone I know who is extremely knowledgeable spoke highly of his company car (Taycan 4S) . I agreed with him that it has many refinements not found in Tesla and that it looks "cool as heck" but I see. a lot of them in my shop. I also see the hurdles faced with that boat fire . I also know quite well how expensive it is to replace a lithium battery if it dies and how quickly it will die if not maintained excessively .

Just curious to hear thoughts on this .
Late last year, our local Porsche Club had a meeting at a Porsche dealer where the head of their service department spent the entire meeting discussing the Taycan. In addition to the $80K cost for replacing the battery (OMG!), he explained that their service technicians needed to be thoroughly trained on the battery components, which makes sense so that they don't electrocute themselves. However, if the battery requires any work (e.g., dead battery cell), they are forbidden by Porsche from working on it. They are required to fly a Porsche specialist to their location to perform the required service. Although that dealership said they have sold several Taycans (plus had a few go down with the ship in transit), everyone who bought one also owned a gasoline car. The charging network in the Northeast is poor. The previous President of our local Porsche Club bought a Taycan. After a few weeks, he drove to Vermont and couldn't find a charger to get him home - the only one along his route was out-of-service. He BARELY managed to get home, went to his Porsche dealer, and traded his new Taycan for a Panamera Hybrid.
 
#3 ·
Many of the senior technicians were schooled on ICE cars and they have received training with the Taycan but that market share is small potatoes in contrast to hot seller like the Macan .
Meh

In 1889 Panhard & Levassor and Peugeot companies produced the first IC complete cars, not steam powered. The local blacksmiths wanted to know where they would get people who can repair these newfangled contraptions when they were trained to fire furnaces and work with hammers, anvils, and coal.

They learned or went out of business

Today the blacksmiths are relegated to making niche custom knives/edged weapons and new tech will replace internal combustion

Adapt or Die

The world will go on with, or without, those that fail to adapt.
 
#4 ·
Meh

In 1889 Panhard & Levassor and Peugeot companies produced the first IC complete cars, not steam powered. The local blacksmiths wanted to know where they would get people who can repair these newfangled contraptions when they were trained to fire furnaces and work with hammers, anvils, and coal.

They learned or went out of business

Today the blacksmiths are relegated to making niche custom knives/edged weapons and new tech will replace internal combustion

Adapt or Die

The world will go on with, or without, those that fail to adapt.
This is a far cry from a man who once wrote "the sound of silence is the sound of death" . I guess you adapted but the analogy of 1889 is quite different than the culture of today demanding "more . better , faster."

They have no choice but to adapt ..... or will they ?

Yesterday my 2023 Macan Its had the "collision warning " brake slam which is typical for Porsche ACC cars . Porsche tried to adapt offering technology and the cars do have it . It doesn't mean its great though . At least the car will operate if it doesn't beep or chime but an EV breakdown does put it in the shop with a whole new set of hurdles .

I understand that Porsche has no choice but I wonder with such a big change whether the new EV owner might end up driving an ICE loaner as it transitions .
 
#9 ·
This is a far cry from a man who once wrote "the sound of silence is the sound of death" .
To me. I am not the usual SUV buyer. And I don't think you are either. I have always bought small, two seater cars. The 911 is HUGE. A Macan is WAY to wide. Its more a necessity, a practical thing. To "me", its not "a joy to drive". Its utilitarian. It can be in snow, or to haul a bunch of stuff.

I think you are a sports car type too. The "sound" is part of the experience. Everyone knows that open headers, for example, meant more power at one time. Now, ... silence is the sound of death ...

No, I have not adapted. I have zero intention of owning any EV at this time. But to the vast majority, like 95% of SUV buyers, sounds means NOTHING.

Its just another washing machine. Who cares what a washing machine sounds like? Do you listen to your washing machine? I'm sure some people go their living rooms and turn on there stereos, just like in an EV, to them, the sound of silence is golden, so they can crank up those fancy car stereos.

I have another question about adaptation . How do you think buyers will adapt to a $2500 battery replacement . Porsche does not warranty this on ICE cars with RAS but an EV is different .

Read the Tesla reviews, some on youtube. The masses can be clueless. 12V battery for what? They don't know it even exists.

You know very well what "Porsche" owners will do. They will buy a $100,000 car and * and moan about replacing a $1000 part today. So they buy a $150,000 Taycan and complain about a $2500 part.

Its a consumable. So don't buy it. Don't get RAS. Consumables are never warrantied.

The longevity is dependent on proper maintenance. It can die quite easily and much quicker than what most are accustomed to . Add to the mix that Porsche was back ordered and out of stock last year . This is with minimal exposure . A (approx ) 30K a year production car cant be short on a part like this .
12 years ago I wondered about lithium cells. I bought a few LED flashlights and 18650 batteries. Well, those batteries work today just as good as the day I bought them. And most of the time they just sit around doing nothing. Its not like a homeowner uses flashlights every day.

I no longer own anything gas operated for residential use. There simply is no longer a need to store gasoline.
 
#5 ·
First off I am not pro EV guy. I just don’t get the whole EV thing call me old call ignorant we are each allowed to have our opinions but if someone thinks EV cars are going to save the environment I don’t think it is going to happen because we will find something else to replace all of the carbon emissions that EV cars will save and have the same amount of pollution call me cynical. I know the current Macan is Porsche’s cash cow however I see alot of base macans on the road where I live about 20+ a day and very few GTS’s. that being said I think a lot of the people who buy macans are not going to shell out $120,000 for a Macan. I see a lot of people paying $25-$35k for used ones. The people who can afford a new gts or S might be able to but that is far and few between and I live in a very wealthy area of the country. I don’t see how Porsche can get the EV down to ICe Macan prices. I am not even talking about if the dealers will have the room in their shops to work on them.
 
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#6 ·
I know the current Macan is Porsche’s cash cow however I see alot of base macans on the road where I live about 20+ a day and very few GTS’s. that being said I think a lot of the people who buy macans are not going to shell out $120,000 for a Macan. I see a lot of people paying $25-$35k for used ones. The people who can afford a new gts or S might be able to but that is far and few between and I live in a very wealthy area of the country. I don’t see how Porsche can get the EV down to ICe Macan prices.
I think that's a valid point. It will be a challenge for Porsche and all other automakers. I guess the idea is to market the thought that BEV cars will be cheaper to maintain than ICE cars (no more $500 oil change). There's also the U.S. Federal tax credit (subject to income limitations) but there's the requirement that the vehicle MSRP cannot exceed $80,000 for an suv. That will be an additional challenge for Porsche. With regard to customer motives, there are many who want to be driving a car with the latest technology, and a brand that has sex appeal (point for Porsche).
 
#7 ·
I don't see much of a change for a dealership... everything that is powered electric in an ICE car will be exactly the same in an EV .... seats, mirrors, windshield wipers, AC and a lot more.... new are electric drive motors, battery for them and software. Drive motor will most likely not fail, batteries are getting better and better so does the software. Today we see issues with engine, gearbox, exhaust system, cooling....ICE has cooling too but less complex.
 
#8 ·
I am not cautiously optimistic about the prospect. EVs, you your point, bring an added (and new) level of complexity. Sure, there will be trainings for service departments; however, nothing ever goes according to plan and doubt the trainings will capture all issues. Expect there will be much learning “on the fly” vs. ICE models where there are years of familiarity and exposure to help diagnose and repair issues.
 
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#44 ·
To me. I am not the usual SUV buyer. And I don't think you are either. I have always bought small, two seater cars. The 911 is HUGE. A Macan is WAY to wide. Its more a necessity, a practical thing. To "me", its not "a joy to drive". Its utilitarian. It can be in snow, or to haul a bunch of stuff.

I think you are a sports car type too. The "sound" is part of the experience. Everyone knows that open headers, for example, meant more power at one time. Now, ... silence is the sound of death ...

No, I have not adapted. I have zero intention of owning any EV at this time. But to the vast majority, like 95% of SUV buyers, sounds means NOTHING.

Its just another washing machine. Who cares what a washing machine sounds like? Do you listen to your washing machine? I'm sure some people go their living rooms and turn on there stereos, just like in an EV, to them, the sound of silence is golden, so they can crank up those fancy car stereos.




Read the Tesla reviews, some on youtube. The masses can be clueless. 12V battery for what? They don't know it even exists.

You know very well what "Porsche" owners will do. They will buy a $100,000 car and * and moan about replacing a $1000 part today. So they buy a $150,000 Taycan and complain about a $2500 part.

Its a consumable. So don't buy it. Don't get RAS. Consumables are never warrantied.



12 years ago I wondered about lithium cells. I bought a few LED flashlights and 18650 batteries. Well, those batteries work today just as good as the day I bought them. And most of the time they just sit around doing nothing. Its not like a homeowner uses flashlights every day.

I no longer own anything gas operated for residential use. There simply is no longer a need to store gasoline.
The Macan GTS is an absolute joy to drive.
All you have to do is to put it in sport plus mode and lower the suspension and you have a Carrera…almost as fun to drive as my 992.1 911 Turbo S!
 
#10 ·
@yrralis1 I get it, from the other thread with the member who put down a deposit. You wanted him to think about it some more.

Everyone is different. All our mindsets are different. For many people, and I am not talking about the person who put down the deposit, its really is just a tool. Its no different than going out and buying a battery operated leaf blower vs a gas operated leaf blower. Its .... just a tool. And I think this is where the disjoint is from your POV and for many others.

Most people do NOT have a passion about cars. They care about the color of their car more than "how it makes them feel". They do not "drive" just to hear that wail (well no wail in a V6). Its just another washing machine.

I get your POV here is from the consumer experience going to the dealer. Until about 2016, I just pulled up to my dealer and he worked on the sports cars. No appointments, just walk in, give them the keys. From 2017 until 2019, they needed to expand. Not enough bays or mechanics. Then the pandemic screwed up everything.

So they got to learn new stuff. Boo hoo. They had to learn about the Macan too. Its not a flat 6 is it? They will or they will go out of business. And they will be learning on your fancy new electric Macan.

Early adopters ALWAYS get the short end of the stick. Always. They pay through the nose cause things don't work. So let the early adopters do their thing. Meanwhile the mechanics will learn on them, and not on YOU. :)

Or be bold, view the vehicle as an APPLIANCE, a TOOL, and not as an object of passion. And you won't care anymore. Its just like the fancy new TV I bought in the early 2000s, with this fancy new High Definition that NO ONE was broadcasting. Totally useless and the price was insanely high. And when it broke, it had a very expensive light I had to have someone come in and replace until I figured out I could do it. And today? No one fixes TVs. They just throw them away and buy a new one and all the content is 4K and 8K is coming.

lesson? Consumables are consumables. Deal with it. Don't like it, don't buy it.

You just need a different POV. Its just a tool. ;)
 
#28 ·
My best friend has bought a Cayenne Hybrid and a X5 Hybrid. He was so happy to spend a lot of money to have two chargers installed in his garage. Both cars run on electric for maybe 20 miles and then they are done and back to gas. He feels good about that. 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️
 
#11 · (Edited)
Long time Macan and Cayenne owner who recently bought a Taycan. I have never owned or driven sports cars such as 911s or owned an EV before. This is what I can share.

Porsche Dealerships servicing/repair Taycan or Macan EV: Our dealership had to repurpose existing workshop space used for ICE models repair and service into EV service and repair by getting special lift and EV battery replacement hardware and forced by corporate to install a DC charger by having to rip out the existing parking lot (for wiring) and taking a lot of premium ICE parking spaces. The point being is that they are forced to do all this and take away ICE space (which is where the service money is made) and they are hating every bit of it, and they sure do not want Taycan customers charging at that charger after they spent $250K under corporate pressure to do so by deferring it for as many years as possible. They have Taycan trained techs to perform PDI service, software updates, and may be very minor repairs, mine is having frunk enclosure replaced, driver door rubber seal replaced as both were damaged during transport, among other things. I have no idea how a collision repair would be handled, but one example had to have variable light roof replaced due to malfunction (one panel would not de-liquify) and that took months of wait and then their dedicated collision shop to handle, so it can be done. One of my trusted collision shops is certified to work on Tesla and Rivian and every time I stop by to chat with the family who owns it, it seems like all they do is fix Teslas as they are everywhere around the shop, with all kinds of pretty major damages, and they seem to fix them all just fine.

Why to EV or not: This is to address the subject why someone would leap into Macan EV vs. staying ICE. I am going to speak from owning the Taycan point of view with Macan EV to be even better, because it has to be given many more years of a head start.

  • The reason that I bought the Taycan is because the way it drives as a daily driver under normal driving conditions. Many others can accelerate much faster and go much longer on a charge and have much superior tech that has nothing to do with driving - all that does not matter to me.
  • No other EV on the market has 75 years of Porsche driving technology and you know it, so I was sure to spec all the driving tech that was offered, and the outcome is just sublime experience. All the systems are working together seamlessly. I carve tens of round abouts on a single drive and AS/PASM/PDCC/PTV+ are working together and doing overtime and loving it, because of that low center of gravity. Parking is a breeze with rear wheel steer, although the surround view cameras are the worst ever made (fisheye).
  • I did not buy it because it has green EV benefits, but it would be nice if that would be the case, but the power still comes from burning coal where we live.
  • I do like its EV benefits that come from home charging convenience at $12 to fill up to 200 miles, no exhaust when driving, stop/go traffic, or just parking and using all the interior comforts you want, knowing you are not having someone breathe the exhaust especially in our current extreme heat weather.
  • I took all the years since it was introduced to research it, beg dealer for loaners to take several multi-day drives, and then at the end understood and accepted all the risks associated with owning it, including 13 months wait, and then getting it on the chin with transport damage on arrival. The never ending 12V battery saga, where it only taps into the main battery 8 times max, and then dies, if the car is not driven, which it is not on a 2-month long transport, so the port had to jump it damaging things in the process.
  • One of the big short-term, I hope, draw backs is long distance driving given limited range and infant charging infrastructure, but I am betting on this to improve. I did several long drives in the loaners and planning is required to stop and charge, but the enjoyment of driving is much more than taking time to stop/plug/charge.
  • Total bonus is the way it looks, so many happy kids pointing at it and jumping up and down as it is something from outer space, adults lock their eyes on it as they do not recognize what it is, and listening to the Sport Sounds just adds to the futuristic feel of it ALL.

I look for every opportunity to drive it and when I do, I think to myself, nothing should be that much fun to drive.

I also would like to share a quote from one of the longtime Tesla owners who also owns a Taycan that resonated with me, although, Taycan is my first EV:

"The Taycan is an irrational love affair. And am I in love. I won't give it up ever. EVER! But my Tessis are by far the better cars by any metric that doesn't involve the heart."
 
#12 ·
It will be challenging and painful; however, diagnosing and repairing vehicles should be easier when the dust settles. The transition to software-based vehicles also brings potential benefits. With a central software module, some functions currently coded into discrete components (pumps, PDK) will be centralized, making it easier for software tools to diagnose and patch. If you add AI, technicians won't have to be as knowledgeable or rely on years of hard-gained experience to find the root cause behind issues.
 
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#14 ·
As one data point, Beverly Hills Porsche online service scheduling warns 1 month turnaround for Taycan issues. I am trying to get my 2015 Macan S in for service. Phone line goes to full voice mailbox, and online form will book me for a month from now. Guess I better get to know my independent repair shops.
 
#15 ·
...I thought this thread was a discussion about dealers servicing EV Macans...


Why can't people stay on topic?


6. Keep Discussions On Topic. Please do not hijack other's threads. Start a new thread if you choose. Before starting a new thread, please add to an existing thread if the subject exists. Opinions on someone's classified ads will be deleted.
 
#16 ·
The fairly new Audi dealership near me has a dedicated service bay for EVs. It’s mostly walled off from the rest of the service bays and the techs have to wear special hazmat looking suits to work on them. I’ll have to ask how they feel about it next time I’m there (my really good friend is the general sales manager so it’s fun getting some behind the scenes views).

My local Porsche dealership is moving into a brand new building that should be complete in October so it’ll be interesting to see what their new service department will look like. I’d imagine they’ll have planned for EVs. My service advisor already said he’ll give me a full tour once it’s open.
 
#35 ·
The fairly new Audi dealership near me has a dedicated service bay for EVs. It’s mostly walled off from the rest of the service bays and the techs have to wear special hazmat looking suits to work on them. I’ll have to ask how they feel about it next time I’m there (my really good friend is the general sales manager so it’s fun getting some behind the scenes views).

My local Porsche dealership is moving into a brand new building that should be complete in October so it’ll be interesting to see what their new service department will look like. I’d imagine they’ll have planned for EVs. My service advisor already said he’ll give me a full tour once it’s open.
They clearly have no choice but to do a lot of revisions, but I don’t know if they can match the pace if a car, like the Macan were to become a full EV.

Look at the price of the Taycan . Look at the direction that an EV Macan will price at.. keep in mind I still remember the 55K bass loaner that I drove a couple years ago.

So far there has never been a Porsche SUV, CUV ,or sedan, even hint at becoming a Classic. With all this money being spent into the EV market, do you think there’s even the possibility that this could ever become a classic? I don’t. I feel like they are spinning their wheels and going nowhere with a lot of money. They’re not even really saving the environment. It’s not going to be easy to deal with this kind of service. It’s not going to be cheap to deal with this service.

There once was a time that Porsche built cars hoping they would become legendary. Some of them did . I feel like that has been washed over by this new face that Porsche didn’t even ask for.
 
#18 ·
This thread rapidly moved OT. The concept of an EV and Porsche seems to be at odds with those with a history and the brand. Those posts have been moved to


Lets keep this thread focused on the issue at hand, that is, Does anyone consider how challenging it will be for dealerships to repair the EV Macan ?
 
#19 ·
I doubt Porsche is scratching their head trying to figure this out. As EVs replace IC there is less routine maintenance on these cars. Less moving parts = less to break. All those oil changes they aren't doing will mean they can convert a bay to EV, then 2, etc.


They have no choice but to adapt ..... or will they ?
They literally don't have a choice if they want to sell cars in the EU, US, and whatever other markets will have mandates.
 
#21 ·
I would be certain that Porsche thought about all issues related to the introduction of EV models long before they
ever appeared - even in spy photos!

With reduced maintenance requirements dealerships will save money by letting technician staff pursue other interests - not to
mention the HUGE reduction in any parts inventory, already greatly reduced over the last decade or two.

Less overhead, more profit.

IIRC, wasn't there an article in a recent Panorama about direct ordering and the elimination of dealerships altogether?


:unsure:
Agreed, Porsche and its dealers, much like any other manufacturer, have already created new financial models; however, some things will need to change. Dealers currently have an "Avg. service revenue over X years" KPI, which will undoubtedly take a hit. Dealers who are independent businesses are required to make substantial capital financial investments in new facilities, tooling, training, etc. and are probably looking to Porsche to help pay for it. Car manufacturers have been toying with the idea of direct-to-consumer, but none of them was able to even take the first step, which is an agency model Exclusive: Internal system 'likely cause' as VW Group delays agency sales until at least 2024 – Car Dealer Magazine
 
#20 ·
I would be certain that Porsche thought about all issues related to the introduction of EV models long before they
ever appeared - even in spy photos!

With reduced maintenance requirements dealerships will save money by letting technician staff pursue other interests - not to
mention the HUGE reduction in any parts inventory, already greatly reduced over the last decade or two.

Less overhead, more profit.

IIRC, wasn't there an article in a recent Panorama about direct ordering and the elimination of dealerships altogether?


:unsure:
 
#26 ·
I think we have a long way to go to see how reliable EV's are going to be over ICE. A few have posted here that the EV has very few moving parts compared to an ICE vehicle so will be much easier to maintain and work on...no oil to change, engine parts to wear out or break. There is some commonality of course...Wheels, Tyre, Brake system...but have you ever had a look at the complexity of a high current AC to DC converter ? EV's may not have many moving parts, but they are chock full of complex electronics operating at high current and high voltage.

There is no way any dealership will be able to repair to a component level if a black box fails in an EV. In the aviation sector, things called LRU's ( Line replaceable Units ) are swapped out if they go faulty. It requires a Tech to diagnose the fault usually with the help of on board diagnostics, remove the faulty LRU, and replace it and test. The LRU is then sent away for repair to a specialised centre that has the skill and equipment to repair the faulty Unit.

So...will Dealers have to keep stock of black boxes ( LRU's ) and who pays for that capital sitting on a shelf...is it any different to having ICE parts on the same shelf. A replacement Yaw Damper LRU for a Beech Mustang Corporate Jet is circa $15k USD last time I looked...and that was a repaired and tested Unit, not a new one.

Will the MTBF of an ICE vehicle be any better or worse than the MTBF of an EV's electronics.

My whole working life till I ventured into aviation was in industrial electronics...as we went smaller and smaller with surface mounted components, we were told they would be more reliable. I would question that...and they are difficult to repair to a component level without specialised gear and trained staff and test jigs.

If the black box between the charging plug on your Taycan and the battery goes on the fritz, how quickly do you think it can be replaced. Will a Dealership have one on a shelf ?

You also have to look at the technicians that up until recently, have been trained to work on ICE vehicles. They now have to get up to speed on complex electrics/electronics. Granted Porsche would probably have very good training and test gear, but some people may not take to a whole new sphere of learning.

It's early days in my humble opinion...too early to decide if EV's are going to be a once a year kick the tyres or a monumental maintenance headache.
 
#31 ·
If the black box between the charging plug on your Taycan and the battery goes on the fritz, how quickly do you think it can be replaced. Will a Dealership have one on a shelf ?
Right now, the answer is no. If any major component fails -- inverter, onboard charger, transmission, permanent magnetic synchronous electric motors (PMSM) -- it's a replacement with a like unit. But to be fair, the same is true on a 992 if the DME computer or PDK were to fail. There would be no dealership-level repair of those units.

Here's a diagram of the Taycan's driveline components. Not very much to it at all!

Image

Image
 
#27 ·
As a former Taycan owner circa 2021, I can tell you that Porsche was not ready for the Paradigm shift from a service perspective. Most EVs are capable of taking “over the air” software updates from the manufacturer from the comfort of your own garage. Porsche only will push “non-functional” updates like maps OTA. For any other updates, you had to bring the car to a dealer for an update. This could tie up a precious PIWIS for many hours while the update would download, fail, and have to start over again.

The other major rub was, at least circa 2021, there was a dearth of “EV-Certifed” techs at the dealerships, so wait times could be long.

Full disclosure: I loved my Taycanand only sold it when I had an early opportunity to buy a Rivian EV pickup in 2022, otherwise I’d still be driving it. I’m #1 on the list for an allocation at two local dealerships for the 718 EV once they’re available. Net-net, I’m not concerned and I’m sure Porsche will figure out how to scale.
 
#29 ·
It’s a changing world, and dealerships will adapt. There will still be diehards who will not give up their ICE’s, me included.
Hopefully technicians will focus harder on their tasks, sadly every time I’ve taken mine in I’ve had to make repeat visits to correct mistakes that have been made. Of course this is probably due to pressure to get the vehicles in and out of the bays as quickly as possible, so if the current dealership model fails in the future, it’s probably a win for Porsche owners.
My Macan is more than transportation, it’s appreciation of the art of German engineering. Accept no substitute
 
#36 ·
There will still be diehards who will not give up their ICE’s, me included.
I assume that by the time California ensures the price of dinosaur juice is completely prohibitive, Porsche will have an EV that is reliable, long-range and efficiently serviced*. The esoteric parts will arrive overnight, and the charging network will be robust.

In the meantime it's, "ICE, ICE, baby."

*But not inexpensively serviced of course.
 
#32 ·
Re: reliability, has there been a Porsche model line that didn't suffer from some malady? If you read only forum comments, you'd think every 996 / 986 will have its engine grenade from the IMS bearing. Other cars have had bad synchros, rear main seal, exploding coolant lines, finger followers, transfer case failure, 991.1 GT3 engine fires, etc.

Put it this way -- every Porsche owner, ICE or EV, is going to drive a base Macan loaner at some point! 😄
 
#33 · (Edited)
Recent Taycan owner (2 months and 500 miles). No issues at my dealership with shop software updates or any servicing given small scale at the moment. 1 tech and 1 bay with special lift and EV battery replacement setup (battery has to be placed into a special case after it has been removed), 2 Porsche branded new DC chargers, so all looks very calm and manageable a the moment. I was 1 of 3 having worked on this week, 1 was for scheduled maintenance, other was for a flat tire, and I was for transport damage. However, when one of those LRUs fail at scale, then it is a global mess. Frist was 12V battery, then second was the Heater that manages cabin heating, so when some can do without heating in some climates of the interior, others (UK reports with pictures posted on the Taycan forum) literally had to use candles to defrost the windshield on the inside to see enough to get back home. A few Heater failures on Taycans were reported at my dealership, and while it was several months wait, it was no drama, and as soon as the Heater LRU arrived, they were easily replaced. My SA said we sold many, so all you hear is just an issue here and there, otherwise, Taycans are super reliable and it is a rare event to see one coming for any service, but this can happen...


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  • Wow
Reactions: Softsand and grim
#38 ·
The biggest issue I have experienced with owning an EV and in particular seems to be a problem with Porsches is heater pumps. The brother has had his gone 1 year after receiving the car and speaking with Tesla owners who have also had to replace theirs.

Apart from that they seem pretty bulletproof though dealers will have to adapt to this ever changing landscape which is servicing.