Things new owners might want to know - Porsche Macan Forum
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post #1 of 244 (permalink) Old 02-09-2014, 12:30 PM Thread Starter
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Default Things new owners might want to know



I suspect that many Macan buyers are first time buyers of the marque. So in good faith, here are some things to expect. This is my opinion. If this is not your first Porsche, YMMV. Everyone is different. This is my opinion.

You might find the following to be true, particularly in NA. Since this is a “crossover”, not being a sports car and not being a real 4 x 4, I could be way off but I guess it will be pretty close.

Edit: @Alan (shoes) and @CalgaryMacan (driving ability) made a couple of good points so I've added them. Credit to them.

1. Porsches attract “clustering”

Especially when new, you might tend to park far away from others in public lots. It won’t matter how far you park from others. When you collect your car, someone will be parked next to it. It could be an expensive vehicle, in which case it’s known as “clustering”. They figure you will respect their car as they respect yours. No door dings there. It could be a beater. You can figure out what that is called.

2. Expect a sudden interest in watches.

You should get a copy of Christophorus, the Porsche magazine. As you glance through it, one thing becomes evident. There are a lot of advertisements for watches. I expect this will continue to be true. So, expect a thread about what watch you wear to pop up. Sooner or later it always does. This means, of course, you didn't realize it before but now you need to buy a new watch. And you thought you were done buying stuff? Ha!

3. Everyone will think you’re rich.

It doesn’t matter that you sold your soul to the devil to make car and insurance payments, or if it’s 10 years from now and your car is old and worth $20, everyone will think you’re rich. For many people, autos are a toaster. They won’t know the model or what it costs. All they will know is that it is expensive toaster.

Of course, you know better. Some people buy boats, others jewelry, other invest their money so it exists only on paper. You buy cars. One person’s car is anther person’s toaster.

Understand what this means in terms of expectations others will have on you – like friends, relatives, anyone with their hand out, etc. You will not be treated the same way.

4. Expect an attitude.

You will not own a “real” Porsche. Deal with it. It’s not going away. That’s called “disdain”.

Haters will always hate. You will be told that “such and such” car is half the cost and will “blow your doors off”. That’s called “jealousy”.

5. Prepare yourself for the maintenance costs

The days of $30 quick oil changes are long gone. $30 will barely buy the oil filter. The cost of minor services might require a short term loan. The cost of a major service? An equity loan. Get into serious work needed? A new crate engine? Think serious money.

6. The cars are meant to be daily drivers and not garage queens.

They expect you to drive a minimum 6K miles/year. In reality, probably 10K or more.

This will eat the rear tires, the more expensive ones. Don’t want the expensive of n-specs? Well then you’ll need to replace all four and not just the rears. Figure on needing deep pockets. And those summer tires that are so sticky in the twisties? Oh yeah, nails also like to stick to them. No seriously, they do. You didn't think that they just liked to stick to asphalt did you? Oh, and potholes? Did you buy that tire and wheel insurance? But what do you do after that expires? The wheels didn't get cheaper. Oh, I know, there are no potholes (especially after the latest polar vortex) where you live

The battery will tend to die. It’s easy to research this and see all the threads. This isn’t a car where you just leave it a week or two, go on vacation, come back, and just start it. Yes, there will always be some anecdotal story where someone left it for a month and it started fine. Anecdotal stories mean little. There is a reason why this is mentioned in the warranty book and a reason they sell a battery tender in their accessory catalog. Get on a first name basis with it. A battery tender will become your new best friend. Figure out how to use it and plan on using it if the car sits. You also might want to move that car so the tires don’t flat spot. It’s really not a good idea for it to sit weeks on end.

7. They won’t “get it”

If you’re male, some of your buddies might not “get it”. The practical ones (the ones who believe in toasters) will think your nuts to waste money on something that will one day end up in the junkyard. Forget about that, that’s a no starter discussion. And yes you might think you have a classic, but rest assured, one day it will end up in the junkyard. Except for a very rare few, all cars depreciate to nothing.

If you are female, then you are rare indeed and to be applauded. Don’t expect your girlfriends to get it either. Seriously, they won’t get it. None of them. Really, they won’t. OK, may be one or two but that's it.

It’s the rare couple when both “get it”. Then life becomes very easy. You’re golden. Life is sweet. You’ll fight over who gets to drive it that day. Better yet, there is no “discussion” on what needs to be spent on it!

New set of tires? “Why haven’t you done that yet?

Clearbra? “When’s the appointment?”.

I need $200 to buy some good Carnauba. “What, why aren’t you ordering the Zymol Vintage?” (hint, read the price and comments).

8. Expect to learn far more about detailing than you ever wanted to know.

Don’t be surprised if you become a regular reader of the detailing forums and suddenly find yourself with hundreds of dollars of products you never heard of before. Suddenly, that wax you bought at the local auto store and used on all your other cars will no longer be good enough. You’ll find yourself reading about glazes, synthetics, carnaubas, orbital polishers, wheel wax, microfiber, etc. and find you don’t own anywhere near enough products. Have fun explaining to the significant other why you need to drop another $500 on supplies. Car washes? Ha ha, too funny. That’s not going to happen. You thought you had the weekend to yourself? NO, it will take the weekend to detail the car. Get on a first name basis with clay bar.

And oh yes, why not just drop a couple of hundred and let some detailing place take care of it? Seriously? Sure, you are going to let someone else touch your baby? I don't think so.

9. Don’t get a fat head

Although some people might think a Porsche is an exotic, and you will hear references to it, don’t get a fat head because its not. In terms of money, it’s not even close.

10. Join your local Porsche club.

They will “get it”. There will have events such as: concours d'elegance, rallies, driver’s education, and social gatherings.

11. All P-car drivers need some good driving shoes.

Pilotis used to be popular but they seem to have gone out of business.

12. Buying a Porsche does not make you a better driver.

For most people, the vehicle will be far better than you will be a driver. Driver's education is a good thing.

Just go out and drive, turn off the radio, roll down the windows, and smile as you row through the gears. You'll forget about everything else.

13. Do your due diligence

Whatever feature, option, or the way your old car operated is no longer valid with your new car. Constantly referring to them will not change a thing. Carefully review the options and what they do. Read the fine print. Then proceed with your purchase.

14. Porsche bespoke pricing strategy

Some carmakers add options to vehicles that they think consumers want. In other words, they choose what comes standard with a trim level. The consumer has no choice. Take it or leave it. Porsche uses a bespoke strategy. A trim level has a minimum set of options and allows the consumer to choose the options that are important to that buyer. This model is diametrically opposed to “one size fits all” model.

The bespoke model might frustrate consumers that just “expect” certain features to exist. However, the presence of those features in every car forces ALL buyers to pay for those features. In other words, just because YOU expect a car to contain a feature, does not mean that the next buyer wants the same option. If one moves up trim levels, then features that are options in the lower priced model might be bundled in the cost of the more expensive model.

A simple way to look at this is to consider Lane Change Assist (LCA). In 2015, for a SUV, one might expect LCA to be a standard feature. However, some buyers do not want nor care about LCA. So why should they pay for something they do not want?

How does Porsche determine the suite of features that are part of every car? That process is not clear but one must remember that German values are not necessarily American values. This reddit thread explained how cupholders got into Porsches. In 2006, while bluetooth was common, it was NOT available in Caymans.

15. Model years

This applies to the USA and Canada. Model years for American Cars traditionally start in the September/October of each year for the next calendar year. It should not be surprising that this is tied to the new TV season, that starts in September, for advertising purposes. For US regulatory reasons, the model year is defined for regulation purposes in statutes 40 USC 85.2304 and 40 USC 85.2302. “Model year means the manufacturer's annual production period (as determined under § 85.2304) which includes January 1 of such calendar year …” “(a) The “annual production period” for all models … begins either: when any vehicle … is first produced; or on January 2 of the calendar year preceding the year for which the model year is designated, whichever date is later. …” The Macan was launched in the US on May 17, 2014 as a MY15 vehicle. That falls within the definition that it was after Jan 1, 2014 but not consistent with the traditional September releases. Why is that?

Porsche is a small, boutique builder and does not, necessarily, release models on traditional cycles. They usual have a generation of vehicles split in two production cycles, sometimes referred to as .1 and .2. Sometimes releases have been mid-calender year. This is not something new as it happened in 2012 as well. In the end, it probably comes down to production capacity and cars are released when they are available. Relying on a traditionally US model of new releases each September does not always happen. A good example in the 991.2 cars that are expected on US shores in March, 2016 as MY16 vehicles. That is much later than a traditional September, 2015 release and will result in both 991.1 and 991.2 MY16 911s. That is two different MY16 911 model in the same year.

16. Trickle down technology

Technology, whether it be in terms of performance or electronics, tends to trickle down from flagship models to the entry level models over the years. In other words, eventually all the models get a technology but not initially. For example, a feature like active aerodynamics might appear on a 911 Turbo but not on the less expensive 911s for some time. Similarly, features that exist on the Cayenne might not appear on the entry level SUV, the Macan, until Porsche decides that option belongs on the Macan. Two good examples of this are Rear Axle Steering (RAS) and LED Headlights. RAS was available for the 991.1 Turbo, Turbo S, and GT3 cars, but not the 991.1 base and S cars. In the 991.2, RAS is available in the S but not the base model. LED headlights have been available in the 991.1 cars but not the 981.1 cars. Porsche vehicles tend to be evolutionary, not revolutionary with small incremental changes occurring over years.

17. Paint colors

Porsche offers customers Paint To Sample (PTS) and Leather To Sample (LTS). The easy way to look at this is that you provide a paint chip or leather sample and if the color meets their standards (remember there are different types of metals and plastics on the body), for a cost they will build it for you. PTS is available for the Macan.

Porsche paint colors are used across the models. For example, Sapphire Blue is available on the 981 and 95B (Macan). Carmine Red is a color Porsche currently associates with GTS trim levels. Some colors are reserved. For example, several of the colors for the 50th Anniversary 911 were reserved solely for that trim level. Club Blau was reserved for the 911 Club Coupe.

A handful of traditional colors seem to always be available across all models through “most” years. There are exceptions. These would be the non-metallic White, Black, and Guards Red (sports cars). The “special colors” change all the time. For example, Aurum and Impulse Red, available in the Macan launch year, are no longer available. The rest of the pallette, the metallics, also change often. These would be typically, for the SUVs, silver, blue, grey, and brown. For example, while Rhodium Silver is the current silver, prior to that was Polar Silver and Arctic Silver and others silvers have existed like Classic Silver and GT Silver. So, if you have a Rhodium Silver 2015 Macan S and want a 2019 Rhodium Silver Macan S, it might not be in the standard color palette. But, you could always do PTS and since it was already approved, you just pay for that privilege without going through the extensive paint analysis process.

18. Value Based Pricing.

Do not try to make sense of the pricing strategy. Pricing is value based meaning whatever the market will bear. If consumers were not willing to pay the price for a certain option, then its likely the price might be less as its probably not the true wholesale price of the part plus a fair profit.


************************************************** ************************************************** ****

DELIVERY CHECKLIST

Porsche delivery checklist

@sebis and @VirtualAndrew asked about a Porsche delivery checklist. @skylineguv pointed to one on Planet 9. If you Google it, you’ll find this question asked in many threads.

While some people are very picky, this is a bit over the top. Try not to bring a gauge to check the paint thickness.

I don’t like talking about detailing because there are so many products and processes out there and everyone has their own opinion on what to do. If you want to see what we did with the wheels, you are welcome to view it at this post. To see the water beading inside the wheel after a rain see this post.

Here is what I suggest for delivery. There will be some things you will just forget because your head will be filled up with mush and get tired of listening to the dealer. I put this together from things I knew and read, but more importantly from just doing this very recently and what I forgot. And you will forget something.

PRIOR to delivery

1. If you want the dealer to NOT do something, tell them. For example, some people don’t want holes drilled in the front bumper for plates. If you don’t want them to wash it, then tell them before delivery. The same thing is true every time you take the car in for service. If you don’t want them to touch the paint, tell them.

2. Ask them to ensure all TSBs or campaigns, relevant to your VIN, are applied to the car. Porsche calls updates “campaigns” and anything relevant to your VIN should be applied every visit.

3. If you want something pre-installed, tell them now and provide your salesmen with whatever (e.g., let them hardwire an accessory).

4. If there is some accessory you want, and you are 100% committed to buying the car, buy it now (e.g., aftermarket floor mats). Figure out from the iManual the batteries the keys take. Buy some spares now. Otherwise when they do fail, you will have probably forgotten and have no spare.

5. Call your insurance and get it straight now. Arrange financing as necessary.

6. Download the "Good to Know" app for your smartphone. You will then have the manual with you when you have the phone with you.

SCHEDULE delivery

1. Schedule delivery early in the morning when you have time for this. DO not schedule for the evening or Friday afternoon. Be prepared to take many hours at the dealer between doing the paperwork and going over everything.

2. Be sure to take your spouse. Two sets of eyes are much better than one. If both people will drive the car, then they both should hear everything. Try not to bring anyone else that can detract you from concentrating.

3. Do not schedule anything else for the day. It might be too stressful. Seriously, one thing at a time. You will want to get the car home and go over it yourself IN THE DAYLIGHT.

4. If you want clear bra, make the appointment now so you can have it done immediately after delivery.

5. READ the online manual now. Yes, lots of people do not like to read manuals. Your choice but you just spent a small fortune on this car. It might be a good idea.

ACTUAL DELIVERY

You can Google and read lots of lists. Here is what I did. I suggest both you and your spouse do this together.

1. Make sure the actual VIN on the car matches all the paperwork (e.g., registration)

2. The dealer will most likely force you to go through their finance department even if you hand them a wad of cash. This will be the upsell point. What you buy is up to you. The following is my opinion. The wheel and tire insurance can be worthwhile depending upon the expense of the wheels and the roads in your area. A couple of flats and it pays for itself. Everything else you can probably buy cheaper on your own.

3. Make sure all your options are there. You don’t want to get home and find that expensive option you ordered is missing. People make mistakes.

4. If tradition is important to you, make sure the pointy part of the PAG crest points to the valve stem. If not, tell the dealer to fix it.

5. Make sure the floor mats, and any other accessories, are actually installed and not just sitting in the trunk.

6. Walk around the car and ensure no dents/scratches AND check the interior. If your better half is there, use two sets of eyes. If something is wrong, have the dealer fix it. Do not take the car home until it meets your satisfaction.

7. Let the dealer do their demonstration of features. Pay attention. After awhile your eyes will start to glaze over. Wake up. You really don’t want to miss it.

8. If you get the memory seats, insist that the dealer show you how they work, particularly the comfort settings and memory.

9. If you care about it, make sure the dealer has not applied any advertising to your vehicle.

10. Have the dealer go over the MFD in detail. There are many screens and you customize the entire car through the MFD.

a. In the system screen, have them customize the lines to see what you want in there.

b. Go to the tire pressure screen and check the tire pressures and compare to what you read in the manual. (I do not know if the Macan has “comfort settings”. Regardless, have them set the tire pressures the way you want them, not how they want them.)

c. Have the dealer upload your smart phone settings (all phones) right then and there. They can do this quickly. You will need to take time to figure it out later.

11. Inspect your trunk. Make sure the KEY for the wheel locks is there and ALL the tools (and spare, of course). The key for the wheel lock, while cheap to replace, might need to be special ordered. It's not an items usually stocked. Check your owner's manual for the correct torque for the wheel lugs. NEVER let anyone touch them with a power tool. Use a proper torque wrench and always be sure you get back that key. You really do not want to lose it.

12. Make sure you get two keys and keep them separate (e.g., one to spouse and one to you). Do not lose them. They are expensive to replace and an aggravation as the dealer will most likely need to order them and program them. This can take days.

13. Ask whatever questions you have and have them show you anything you need demonstrated. You paid for the car. They work for you.

14. Check the mileage. It should be very, very low for an ordered car and not used for test drives.

15. Make sure you are introduced to the Service and Parts Department.

16. Insist they give you the window sticker.

17. Make sure you get the complete owners book/warranty package.

DELIVERY Night


1. Sit in the car and program the MFD so the car does exactly what you want it to do (e.g., how long you want the interior lights to stay on, screens you do not want to see). Some things in the MFD you might find you don’t want there because there are many screens to scroll through. You need to do this for BOTH keys as the keys keep separate settings.

2. If you bought the PCM, Bose, etc., program your satellite and local radio stations. If you got sat radio, find channel one and the radio id. You will have a three month (I think) free subscription. Get an account on Sirius online, enter your radio ID and look at the account. If you do nothing, they will continue it, as is, with traffic, weather, and ALL stations. If you already have a Sirius account and want to keep this, call Sirius and have them merge this radio into your current account. If you do not want all the stations or to drop, for example, weather, then you must do that online before the free months expire. Otherwise, you will get a bill. Manage your account based upon how you wish to pay (e.g., monthly, yearly).

3. Adjust the radio settings (e.g., base, treble). These will get programmed into the key when you lock the car. You will need to do the same with the second key. DO NOT open the car with one key and lock it with the other. If you do that, your settings will get all messed up. If you got Bose, it seems better to set Surround Sound on.

4. If you got AHA, download the app. You will need to figure out how to get it to work.

5. If you want to upload songs to the Jukebox, apparently it takes a long time. Do a search on threads where people used this feature.

6. Take a drive and get used to the controls. Come back and adjust whatever needs to be adjusted.

7. Put into the car any stuff you normally carry with you (e.g., first aid kit, flashlight, flares).

8. READ your warranty book. DO NOT believe everything the salesman tells you. Everyone is human and can make mistakes. Believe in what the literature says. Dealers do not make warranty decisions. PCNA or PAG do. Otherwise, you could make a very expensive mistake, as some people find out to their dismay afterwards.

AFTER Delivery

1. If you get clear bra, have it installed, the sooner the better.

2. As you drive, note anything you find at fault so you can remember to tell the dealer (I would let the small stuff go until the first service but anything major, take it immediately back).

3. If you get Xpel clear bra, it can be sealed with their sealant.

4. If you Opticoat or do some other kind of coating over the entire car or wheels, now is the time to do it.

5. Install any aftermarket cosmetic accessories now (e.g., cargo floor mat).

6. Take a picture. Really take a picture. You do want to remember your brand new Porsche while its still clean.

7. You should get from Porsche four things in the mail:

a. A survey. Fill it in as you see fit.

b. Some bling.

c. The Christophorus Magazine, quarterly?

d. Depending upon whether your dealer ordered it or not, a Certificate Of Authenticity (suitable for framing). If your dealer did not provide it as a freebie, you can order one here (North America) . This might take 4 – 6 weeks.

8. Consider joining your local Porsche Club, if not for attending events you can still get discounts, possibly for service. If it’s PCA, you get their monthly magazine.

9. Don’t worry. The smell of cosmoline will disappear as it is burned off.

10. Every locality handles vanity plates differently but you might want to wait a month before ordering them, if you choose to do so, to allow yourself time to really think about what you want and to give motor vehicles time to get everything straight with your registration.

11. Think about your plates. Do you have them bare against the car? Has the dealer put on a cheap frame advertising that dealership? If you want some kind of frame, now is the time to put it on. Each locality has different rules about what you can and cannot do (e.g., some localities say no plastic cover over the plate). If you got a desirable vanity plate, will it be a target for theft? If so, you might want to get some kind of locks for the frame. The choice of what goes on the plate is yours to make but you might consider it very carefully. Some things might not go over so well in certain areas.

12. Make sure whoever will be driving the car is comfortable driving it. If you come from Japanese or American cars, some things might be different. Examples are the:

1. doors will lock at speed,

2. ignition will be on the left,

3. cruise controls might be different,

4. electronic E brakes take a week or so to get used to, and

5. windows will roll down a bit upon entering the car (which can be a problem during an ice storm.

COMMON Sense Afterwards. Do:

1. check your oil level from time to time. It is simple to do. You don’t even have to get out of the car to do it.

2. follow the minimum service intervals.

3. check the tread on your tires every once in a while, particular with summer tires, as they will wear relatively quickly, and

4. check the tire pressure display in the MFD once in a while but remember you care about cold temperatures, not hot ones like after riding on the highway.

Last edited by grim; 02-04-2017 at 04:54 PM. Reason: Additions/Additions 11/7/15 2/4/17
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post #2 of 244 (permalink) Old 02-09-2014, 01:24 PM
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Let's get real it's just a Macan, the baby cayenne , not a 911 turbo S

I bet 90% of people won't even know the difference with an evoque/Q5 in terms of price range. Personally I never experienced such a thing with my evoque.

Don't get me wrong I'm really excited about getting mine
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post #3 of 244 (permalink) Old 02-09-2014, 01:35 PM
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More or less same things as when I bought my Range Rover Evoque...
Even some time ago when I had my Merc A-Class

Nothing new or special.
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post #4 of 244 (permalink) Old 02-09-2014, 01:37 PM
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Some people with see the Porsche badge and form their opinion from that, mostly folks who don't know cars well. Then again several of these things are not unique to Porsche. There are mustang guys who are more fanatical about detailing than the average Porsche owner.
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post #5 of 244 (permalink) Old 02-09-2014, 01:45 PM
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Grim,

Thanks for taking the time to post this.

After spending $700 on detailing crap, I've managed to stay "happy enough" with an RX 300 and 330i for almost 14 years. I view this Porsche purchase as my last car...

Steve
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post #6 of 244 (permalink) Old 02-09-2014, 02:05 PM
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1. Porsches attract “clustering”
Not in in NYC. Dents & scratches are the norm unless you have a garage queen or never park on the street. Too many Citibikes these days

2. Expect a sudden interest in watches.
I think that will happen very soon. And those w/o SC will regret it.

5. Prepare yourself for the maintenance costs
It will cost you money & time.

6. The cars are meant to be daily drivers and not garage queens.

And those summer tires that are so sticky in the twisties? Oh yeah, nails also like to stick to them. No seriously, they do. You didn't think that they just liked to stick to asphalt did you? Oh, and potholes? Did you buy that tire and wheel insurance?

I hate getting insurance but I always get the tire & wheel insurance.
In the last 3 years, I replaced 2 of my 19 DD summer tires, & had nails removed 2 times (2 wheels each visit). It already paid for itself. And don't get my started with those NYC potholes.

11. And since there is a lot of interest in going full leather Macan. What about a fine pair of shoes? I am willing to spend on a nice pair of leather shoes, but I am cheap in regards to full leather in the Macan... May be it is because I enjoy polishing my shoes, but not the interior of my cars?
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post #7 of 244 (permalink) Old 02-09-2014, 02:08 PM
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Great write up.
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post #8 of 244 (permalink) Old 02-09-2014, 03:15 PM
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Gee, thanks for getting me all excited so many weeks away from my first date with my Macan. See? I'm already calling it a date, like it were a real person.
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I started detailing with my e92 M3. I have a Rupes Bigfoot waiting for a delivery detail on the Macan.
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post #10 of 244 (permalink) Old 02-09-2014, 04:22 PM
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Grim - thanks for the great write-up. Agree with your points and, in particular, when comparing people who don't "get it" to fellow enthusiasts in the Porsche club the difference is night and day. Fortunately, due to my wife participating in Porsche club events with me she definitely "gets it". While the Macan will be her vehicle we will indeed be in a race to see who gets to the driver's seat first when going places together!
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So you bought the X4 over the Macan, what did you miss.... This thread Refback 09-23-2014 01:36 AM
Things new owners might want to know - Porsche Macan Forum This thread Refback 07-23-2014 11:03 AM

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