[David45]

Can they just give you the base and refund the difference in purchase price.

I have already been spoiled by the S. It’s really a good thing my wife and I have had this opportunity to drive the Base for last last few days. Now, she’s admitted the added power, exhaust note, sport steering wheel, extended leather, air suspension, 18 way seats, non-pano roof and the Bose make the S worth the difference in cost. I can’t tell you how much grief she gave me when I spec’d the car but I’ve been vindicated.
Now I’m trying to convince her she’ll like the GTS even more but that’s been like climbing Mt. Everest!

 

[yrralis1]

I have already been spoiled by the S. It’s really a good thing my wife and I have had this opportunity to drive the Base for last last few days. Now, she’s admitted the added power, exhaust note, sport steering wheel, extended leather, air suspension, 18 way seats, non-pano roof and the Bose make the S worth the difference in cost. I can’t tell you how much grief she gave me when I spec’d the car but I’ve been vindicated.
Now I’m trying to convince her she’ll like the GTS even more but that’s been like climbing Mt. Everest!

No one here can tell you what to do. I am not in the same situation as you my wife already knows I am hooked on Porsche and not even a debate topic.

 

[David45]

No one here can tell you what to do. I am not in the same situation as you my wife already knows I am hooked on Porsche and not even a debate topic.

And, if I might be so bold, you’re hooked on and consistently praise the GTS in the CUV category. I’m very happy with my S but intrigued by the options.
Meanwhile, I am waiting for a call from Carlos about my current car. No word yet on the cause of the leak and solution to the problem.

 

[muncie]

Frustrating but most places have reduced staff and hard to peel away from scheduled appointments to see unscheduled ones.

 

[David45]

Frustrating but most places have reduced staff and hard to peel away from scheduled appointments to see unscheduled ones.

I figured I’d wait till the end of the week before trying to get any information from my Service Advisor. I hope that isn’t expecting too much.

 

[Glock19]

I figured I’d wait till the end of the week before trying to get any information from my Service Advisor. I hope that isn’t expecting too much.

That would be reasonable, yes. But dealerships are now using staffing shortages as an excuse for doing their jobs really slowly. I had to wait a month to get some new tires put on because I didn’t want some high school dropout with an impact wrench to over tighten my lugs to 150 foot pounds.

 

[David45]

That would be reasonable, yes. But dealerships are now using staffing shortages as an excuse for doing their jobs really slowly. I had to wait a month to get some new tires put on because I didn’t want some high school dropout with an impact wrench to over tighten my lugs to 150 foot pounds.

Funny you should say that. When I was 16 I worked in in a freight company and they asked me to change one of the tires on a big rig. They handed me an impact wrench which I came to find out, easily pulled the stud right out of the wheel mount. Funny to me now - but not then for sure!

 

[David45]

Ok, the first week has past and no word from the dealer even though he originally said we should know something in “a couple days”.
I was hoping the problem would be obvious and quickly resolved.
Im really not comfortable in a loaner because any scratch or dent will probably get me involved with my insurance company (which policy they actually checked before giving me the loaner).
My SA won’t be in tomorrow either so maybe next week???
This is a PITA!

 

[muncie]

I've had a car repurchased by BMW and one by MB in a more unfriendly way. I'm not saying your car is a lemon, but keep dates and meticulous paperwork especially on the complaint and what they say (eventually) is the cause. And drive the piss out of the loaner. Life is too short to worry about what happens to their loaner car. Sure its on your policy for now but everything can be hashed out later in the lawsuit. Ha!
Muncie

 

[Glock19]

Ok, the first week has past and no word from the dealer even though he originally said we should know something in “a couple days”.
I was hoping the problem would be obvious and quickly resolved.
Im really not comfortable in a loaner because any scratch or dent will probably get me involved with my insurance company (which policy they actually checked before giving me the loaner).
My SA won’t be in tomorrow either so maybe next week???
This is a PITA!

Do you have another car? I would probably not drive a loaner unless you don’t have another vehicle. I always turn them down, not that the dealerships offer them much around here anyway.

 

[David45]

I've had a car repurchased by BMW and one by MB in a more unfriendly way. I'm not saying your car is a lemon, but keep dates and meticulous paperwork especially on the complaint and what they say (eventually) is the cause. And drive the piss out of the loaner. Life is too short to worry about what happens to their loaner car. Sure its on your policy for now but everything can be hashed out later in the lawsuit. Ha!
Muncie

Do you have another car? I would probably not drive a loaner unless you don’t have another vehicle. I always turn them down, not that the dealerships offer them much around here anyway.

Drive the Piss Out of the loaner vs Don’t drive it at all.
I just miss my S.

 

[muncie]

Complete opposite recommendations yet only one is logical

 

[Glock19]

Drive the Piss Out of the loaner vs Don’t drive it at all.
I just miss my S.

It depends whether or not you’re liable for any damages to the loaner while driving it.

 

[nevil]

When I had a loaner I had to sign what amounts to a rental agreement. My insurance info was required, and my responsibility for damages was in the contract, so I was on the hook for damages. It probably varies from state to state but it's hard to imagine that any dealer gives the customer a green light to jack up their loaner car.

 

[yrralis1]

Drive the Piss Out of the loaner vs Don’t drive it at all.
I just miss my S.

Give it time . I still don't have my black car back yet . Once you have a loaner you are covered . Also dont worry about the loaner . In 2009 I was badly rear ended in their brand new loaner Cayenne . It was the other guy's fault as I was at a red light . Wife even got hurt , Even despite that I felt embarrassed taking back their crashed car . The first words out of there mouth were " are you ok, and thats what insurance is for." They , along with my insurance company and the other guy whose fault it was company worked it all out . In fact the next day they called to see how we were feeling again . They are just really that swamped .

 

[Gachnar]

It depends whether or not you’re liable for any damages to the loaner while driving it.

I suppose if his S isn’t financed and he’d cut corners on a repair there is a reason not to drive the loaner. Otherwise while it’s annoying to not have your car for a period, it’s avoided mileage and wear and tear on something you own. Great time for a long road trip.

No difference in making a claim on a loaner to insurance vs. a personal car, other than possibly a smaller claim depending on damage due to Base vs. S. If you’d pay cash to avoid an insurance claim, you can still work that out with the dealer. If it’s someone else’s fault their insurance will cover.

 

[David45]

Give it time . I still don't have my black car back yet . Once you have a loaner you are covered . Also dont worry about the loaner . In 2009 I was badly rear ended in their brand new loaner Cayenne . It was the other guy's fault as I was at a red light . Wife even got hurt , Even despite that I felt embarrassed taking back their crashed car . The first words out of there mouth were " are you ok, and thats what insurance is for." They , along with my insurance company and the other guy whose fault it was company worked it all out . In fact the next day they called to see how we were feeling again . They are just really that swamped .

Good news! I went to the dealer to get a dog seat I left in the car and the paperwork I didn’t get when I left the car for service last Saturday. Well, to my surprise, the car was ready. I didn’t get a call telling me what they found or how it was fixed, but it as ready nonetheless.
Turns out the transfer case fluid fill plug wasn’t tightened properly and that was the source of the leak. The transfer case was refilled, the plug torqued to spec, the case, pan and underside cleaned, car run tested and pronounced ready to go, all before I got there.
The loaner was returned unscathed with a full tank of gas (only half full when I got it). Other than a week without my baby, a long test drive in a Base and gifting the dealer a half tank of 93 Chevron, I’d say my S and I are none the worse for the experience.
Now I just hope the person that was supposed to originally tighten the transfer case fill plug didn’t forget to torque anything else. Alternatively, I hope he didn’t over torque the plug and crack the case (like one of our Forum brothers did). My wife has the ground lined with paper to check for more dripping.
It’s always something but this time I’m pretty sure everything is hunky dorey.
Thanks for all of your words of support and encouragement everyone 😁

 

[Willie Web]

Good news

 

[yrralis1]

That’s great news. I don’t think you’ll see any more dripping. They probably wiped everything. They are very thorough. I don’t think I’ve ever taken the car back for the same problem.

 

[Jshore]

Good news.
I had my 2015 S with almost 53k over seven mostly trouble free years.
Warranty ran out and I traded it in for a Volvo XC-40.
The Volvo is nice,but can't compare to a Macan,any Macan.
I am configuring a Macan S now but dealing with sticker shock,lol.