Stop Sale on 2022 Macans in Canada / US (limited to base model?)

9811 Views 77 Replies 19 Participants Last post by lord13, Feb 22, 2022

mcb

Discussion Starter · Feb 4, 2022 (Edited)

It has been discussed in a few other posts, e.g. buried in the "semiconductor shortage" thread, but thought this might deserve a separate thread (mods, please delete if not).

My MY22 Macan showed up at the local dealership (British Columbia, Canada) this past weekend, and is basically ready to go, EXCEPT, I'm told that Porsche Canada has put a stop sale on all MY22 Macans until a software upgrade is available. It seems to be related to emissions, but not much information was available.

My SA was not more helpful than that, other than to say he will let me know when it is ready... This waiting game is killing me slowly!

Apparently ~10 more MY22 Macans are also held up at their dealership waiting for the update.

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1 - 20 of 78 Posts

Jim Clement - Calgary

· #2 · Feb 4, 2022

Mine is still on a train heading to Calgary. The build date was Exit factory on November 23, 2021 - but it is a 2022
I did ask my SA about that, he claims mine is fine with no stop order on it.
They say / tell me that the stop order is only on some and is very random, and they do not know why on some and not others..
What was your build completion date ?

vanmacandriver

· #3 · Feb 4, 2022

any idea if it’s for a specific Macan model?

mcb

Discussion Starter · #4 · Feb 4, 2022

Jim Clement - Calgary said:
Mine is still on a train heading to Calgary. The build date was Exit factory on November 23, 2021 - but it is a 2022
I did ask my SA about that, he claims mine is fine with no stop order on it.
They say / tell me that the stop order is only on some and is very random, and they do not know why on some and not others..
What was your build completion date ?

Sorry, I don’t recall the build completion date, but it was on a ship leaving Emden in late December (24th, iirc). Completion must have been late November or December.

As a required software update, that I am told is not yet available, I assume it must apply to all base Macans built to date.

mcb

Discussion Starter · #5 · Feb 4, 2022

vanmacandriver said:
any idea if it’s for a specific Macan model?

From what I can gather through my SA, it seems to apply to all MY22 base Macans for sure, and possibly S and GTS (but they haven’t had any of those come through their dealership yet, so he couldn’t confirm)

Reactions: 1

Jim Clement - Calgary

· #6 · Feb 4, 2022

my SA tells me it is just the base, althought that may be because most Macans being delivered to the dealerships are base.
in what may be related, my Macan S is lost in transit .. well not lost, but not here .. it was likely on the same ship as the rest of the Macans being delivered.. and the schedule sais it is in the dealership.. they say it is not..
I think it may be at the dealership and they do not want to tell me that I cannot have it, after they have told me there is NOT a stop sale on it..

Reactions: 3

vanmacandriver

· #7 · Feb 4, 2022

Jim Clement - Calgary said:
my SA tells me it is just the base, althought that may be because most Macans being delivered to the dealerships are base.
in what may be related, my Macan S is lost in transit .. well not lost, but not here .. it was likely on the same ship as the rest of the Macans being delivered.. and the schedule sais it is in the dealership.. they say it is not..
I think it may be at the dealership and they do not want to tell me that I cannot have it, after they have told me there is NOT a stop sale on it..

Ask them for a screenshot of the schedule from Porsche’s system, it will show everything including when it arrived at the dealership.

mcb

Discussion Starter · #8 · Feb 4, 2022 (Edited)

Jim Clement - Calgary said:
my SA tells me it is just the base, althought that may be because most Macans being delivered to the dealerships are base.
in what may be related, my Macan S is lost in transit .. well not lost, but not here .. it was likely on the same ship as the rest of the Macans being delivered.. and the schedule sais it is in the dealership.. they say it is not..
I think it may be at the dealership and they do not want to tell me that I cannot have it, after they have told me there is NOT a stop sale on it..

I hope they find your Macan S soon!

maybe time for a quick pop-in and walk the lot at the dealership

My SA was probably trying to find a way to delay letting me know about the stop sale as well…

Last weekend, he acknowledged that the Macan arrived last weekend, but it took him 5 days to “find it” on the lot (only after I followed up twice asking for interior pics. Hadn’t seen the agate in good pics)

Reactions: 1

Jim Clement - Calgary

· #9 · Feb 4, 2022

I do the daily drive by, thinking it is on the lot .. no it is not.
They sent me an e mail today - the car is stuck on a rail siding some where in the middle of Canada.. apparently it has been there for over a week now.. and still not moving..
Rats..

Reactions: 1

buckeyebill312

· #10 · Feb 5, 2022

Jim Clement - Calgary said:
I do the daily drive by, thinking it is on the lot .. no it is not.
They sent me an e mail today - the car is stuck on a rail siding some where in the middle of Canada.. apparently it has been there for over a week now.. and still not moving..
Rats..

Man it’s painful for me to watch you go through this wait. I can only imagine. You’re much more patient for answers than I am. Cheers to you

Reactions: 1

Jim Clement - Calgary

· #11 · Feb 5, 2022

This is where my car is.. stopped for well over a week now, more like 10 days and counting .,
Lewis Manatoba, one small rail siding in the middle of now where .. not even a small villiage nearby..
the up side, low chance of theft..

Ecoregion Map Slope Terrestrial plant Land lot

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Jim Clement - Calgary

· #12 · Feb 5, 2022

and where is Lewis Manatoba you ask.. well only Google knows..They likely cannot find the train.. willl have to send the dog sled team out to find it..

Ecoregion Map Parallel Font Rectangle

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summitcarsmatt

· #13 · Feb 5, 2022

I'm waiting on the delivery of my Macan Base as well. I was just ready to pick it up and they called and told me it was a no-go due to a Stop Sale. I've gotten no communication on it going forward. They gladly took my deposit though LOL. I'm trying my best to be patient...

Reactions: 1

mcb

Discussion Starter · #14 · Feb 5, 2022

summitcarsmatt said:
I'm waiting on the delivery of my Macan Base as well. I was just ready to pick it up and they called and told me it was a no-go due to a Stop Sale. I've gotten no communication on it going forward. They gladly took my deposit though LOL. I'm trying my best to be patient...

So the stop sale extends to US models too?! Oh wow…

Also, you’re lucky they only took a deposit on yours. I traded in a car early to get guaranteed value on the trade (~$50k). They sold my trade over 3 months ago, and will just sit on that money until it applies as credit to our Macan.

summitcarsmatt

· #15 · Feb 6, 2022

mcb said:
So the stop sale extends to US models too?! Oh wow…

Also, you’re lucky they only took a deposit on yours. I traded in a car early to get guaranteed value on the trade (~$50k). They sold my trade over 3 months ago, and will just sit on that money until it applies as credit to our Macan.

I did speak with my sales guy and a regional Porsche rep, they'd indicated Mid-February to get the cars released. Fingers crossed.

Reactions: 3

Mario B

· #16 · Feb 6, 2022

Jim Clement - Calgary said:
and where is Lewis Manatoba you ask.. well only Google knows..They likely cannot find the train.. willl have to send the dog sled team out to find it.. View attachment 251314

You are more patient than I was.
The same thing happened to me few years ago with my BMW. It was sitting in port of Halifax for weeks due to bad weather. The dealership gave me a loaner for over a month while waiting for my car to arrive. I could understand that feeling.

RedKloud

· #17 · Feb 7, 2022

I was at the dealership here in Portland looking at Macans and was told the same thing, that it should be fixed in 1-2 weeks.

Reactions: 1

uksarmad

· #18 · Feb 7, 2022

Hi Guys,

My Dealer keeps saying my Macan in Vancouver Canada has arrived, but they cant deliver it to me. the original delivery was supposed to be Jan 28, and they don't even respond to me as for the ETA. any thoughts on this?

Cheers,

uksarmad

· #19 · Feb 7, 2022

mcb said:
It has been discussed in a few other posts, e.g. buried in the "semiconductor shortage" thread, but thought this might deserve a separate thread (mods, please delete if not).

My MY22 Macan showed up at the local dealership (British Columbia, Canada) this past weekend, and is basically ready to go, EXCEPT, I'm told that Porsche Canada has put a stop sale on all MY22 Macans until a software upgrade is available. It seems to be related to emissions, but not much information was available.

My SA was not more helpful than that, other than to say he will let me know when it is ready... This waiting game is killing me slowly!

Apparently ~10 more MY22 Macans are also held up at their dealership waiting for the update.

Hi Guys,

Looks like I'm in the same boat as you guys

My Dealer keeps saying my Macan in Vancouver Canada has arrived, but they cant deliver it to me. the original delivery was supposed to be Jan 28, and they don't even respond to me as for the ETA. any thoughts on this?

Cheers,

mcb

Discussion Starter · #20 · Feb 7, 2022

uksarmad said:
Hi Guys,

Looks like I'm in the same boat as you guys

My Dealer keeps saying my Macan in Vancouver Canada has arrived, but they cant deliver it to me. the original delivery was supposed to be Jan 28, and they don't even respond to me as for the ETA. any thoughts on this?

Cheers,

Same dates as mine, which also arrived at the dealer Jan 28th. Fingers crossed that the ECU/emissions issue gets resolved soon.

The reason that your SA is probably not actively reaching out to you is that they probably don't have an actual timeline. It sounds like an ECU coding update is required, but hasn't been finalized yet. I'm sure they have internal expectations and deadlines to roll it out, but wouldn't want to put those dates out to the public to latch onto (in case there are further delays, etc)

1 - 20 of 78 Posts

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