[///Bruce]

Yes, there are examples on this forum of situations in which more than one screw (on each side) has failed. It's quite likely that one failure can lead to other nearby failures if it's not fixed plus with that amount of leakage there should be replacement of the gasket, which means removing and replacing the TCC ... basically, a 2 screw fix is not an acceptable repair. If the alternator is soaked it could easily fail in which case the fix goes up another level.

Jules

That is exactly what happened to mine. The alternator died due to oil leakage.

 

[Jadu]

Hi,
I have a 2018 Macan S. I have oil leak due the Aluminum Screws.Reading the forum, it appears that many of us
are having this problem. I feel Porshe should have some liability in this case for using these screws.Should we pursue a class action lawsuit? I would like input from as many of you as possible. Thanks. Jadu

 

[acronymous]

I'm not familiar with the details of your legal system but I think it might be the case that unless a fault is dangerous, as in life threatening, a class action would not succeed. Inside the warranty period Porsche will do something about the issue. Outside, well that's within the range of normal ageing for these cars.

I'm selling mine and buying something of proven longevity that doesn't decide everything for me.

Jules

 

[cardinal15]

I have a 2015 Macan S with the same leaking timing chain cover issue. Unfortunately, i brought the car twice (under warranty) for repair and it was dismissed as "normal" by Rusnak Porsche Thousand Oaks. The third time I brought it (out of warranty) they said it needed it needed repair. The cause, 2 broken aluminum bolts on the timing chain cover. Sounds familiar.. I contacted the service director at Rusnak to discuss, but he was zero help and proceeded to tell me this was a maintenance repair. When I inquired why it was the 2 broken bolts weren't found while the car was under warranty he proceeded to suggest they weren't broken at the time. Sounded a lot like deflection to me.

I filed a case with Porsche North America. After two weeks of "investigation" this was the response..

"Thank you for reaching out to PCNA in regard to the goodwill request for the coverage of the timing cover bolts. While processing the research in your case I discovered that there are no current warranties that exist to cover the replacement of the timing cover bolts. This repair would be part of the maintenance of the vehicle; which is part of the ownership of the vehicle. Any goodwill that could be offered would be at the discretion of the dealership. I appreciate your patience during the consideration of goodwill in your case.

Best Regards-

Melissa

Case Specialist- Customer Relations Area West

Regions 12/14

Porsche Cars North America, Inc.

Atlanta, GA 30354

[email protected]"

 

[MacanDawg]

I have a 2015 Macan S with the same leaking timing chain cover issue. Unfortunately, i brought the car twice (under warranty) for repair and it was dismissed as "normal" by Rusnak Porsche Thousand Oaks. The third time I brought it (out of warranty) they said it needed it needed repair. The cause, 2 broken aluminum bolts on the timing chain cover. Sounds familiar.. I contacted the service director at Rusnak to discuss, but he was zero help and proceeded to tell me this was a maintenance repair. When I inquired why it was the 2 broken bolts weren't found while the car was under warranty he proceeded to suggest they weren't broken at the time. Sounded a lot like deflection to me.

I filed a case with Porsche North America. After two weeks of "investigation" this was the response..

"Thank you for reaching out to PCNA in regard to the goodwill request for the coverage of the timing cover bolts. While processing the research in your case I discovered that there are no current warranties that exist to cover the replacement of the timing cover bolts. This repair would be part of the maintenance of the vehicle; which is part of the ownership of the vehicle. Any goodwill that could be offered would be at the discretion of the dealership. I appreciate your patience during the consideration of goodwill in your case.

Best Regards-

Melissa

Case Specialist- Customer Relations Area West

Regions 12/14

Porsche Cars North America, Inc.

Atlanta, GA 30354

[email protected]"

I am sorry to hear that this is how PCNA is dealing with the issue. I would try to push back on them, as there are many of us with extended warranties who have had this repair covered (myself included).

 

[acronymous]

"Thank you for reaching out to PCNA in regard to the goodwill request for the coverage of the timing cover bolts. While processing the research in your case I discovered that there are no current warranties that exist to cover the replacement of the timing cover bolts. This repair would be part of the maintenance of the vehicle; which is part of the ownership of the vehicle. Any goodwill that could be offered would be at the discretion of the dealership. I appreciate your patience during the consideration of goodwill in your case.

Says it all really. Porsche could have gone pro-active with this problem, checked each and every car when they came in for service and just REPLACED the faulty screws without customers having to ask, let alone battle, for a fair outcome. Of course if they aren't replaced 2 screws can become 4 screws and after that it gets to the point where the the TCC cover has to come off and a $300 job has snowballed to $5,000+ job.

Looking after customers is great for holding on to them but maybe Porsche doesn't care.

Jules

 

[cardinal15]

I am sorry to hear that this is how PCNA is dealing with the issue. I would try to push back on them, as there are many of us with extended warranties who have had this repair covered (myself included).

MacanDawg, thanks for the response and information. I have pushed back on them and it appears Porsche isn't the Porsche of years past. I am an avid fan of the brand but this definitely tarnished the affinity.

 

[acronymous]

I'd suggest you don't waste your breath trying to push back on them. If you're still driving the car with this fault it can get worse with time so either pay someone a couple of hundred dollars to fix it, or fix it yourself.

Jules

 

[poigsbra]

I've got two days ago a 100k kms Porsche Macan diesel S. It is my first Porsche.

Upon pick up, changed all the tires because they are pretty worn out. After that, dropped the car to a local shop for change of all fluids. Upon raising the car, car was dripping in oil. The whole belly cover was almost soaking with oil (passengers side).

Reading this forum, I've read that the most common problem is the TCC bolt. However, most of the oil leak deposits were found under the pan. However, my leak shows differently. The electric power steering rack is the one soaking in oil. Shown here is only partially covered in oil - technician tried to wipe off to check before i was able to take a picture. But that whole thing is covered in oil. I know it is a sight that I don't want to see and really gives chills to my bones to upon removing the cover.

Have anyone encountered this? Do i need to worry about the power steering rack soaked in oil?

Hopefully not a big problem. Cross fingers.

We will check again tomorrow and give an update here.

 

[Jefferson]

PCNA has FAILED me big time. So much for the “Porsche experience”. If I ran my business like they do, I’d be out of business. It’s too bad too because I love my Macan. I’ll post email chain. Look at the dates involved!

Haven’t heard anything since. All they had to tell me is yes or no. Literally that’s it. My CPO ran out at the end of August so I guess I’ll try the aforementioned fix and see.

 

[acronymous]

If this is a leak that could be fixed by the two screw fix then the sooner you can do it the better. A leak persisting since mid 2021 is not great.

Even when Porsche are so "good" as to do the "two bolt fix" it's disgraceful that they actually dare to charge for it.

Jules

 

[Jefferson]

If this is a leak that could be fixed by the two screw fix then the sooner you can do it the better. A leak persisting since mid 2021 is not great.

Even when Porsche are so "good" as to do the "two bolt fix" it's disgraceful that they actually dare to charge for it.

Jules

Agreed. Luckily mine isn’t as bad as others. I just felt for that money and the fact I plan on driving it until the wheels fall off, it shouldn’t leak oil at all.

 

[acronymous]

It looks as though the 2 bolt fix actually works, which is great. The other things that was always in the back of my mind with my Macan was the dreaded Transfer Case but again I think that if you take it into your own hands and change the fluid every 50k miles or so, it should be safe.

Great cars in many ways, with a couple of weak points which could/should really have been addressed by Porsche.

Jules

 

[dtrykow]

Well my two year saga is over. After getting the runaround from my local dealership first denying that my leak even existed, saying that the bolts are on back order since June, I decided to call another dealership. They took me in today, verified it was the TCC leak and replaced the two bolts. And this dealership had these bolts in stock. Three towns away. I haven’t crawled underneath there yet. They cleaned the engine as best they could. Dave T.

 

[embdenb]

Was it done under warranty?

 

[dtrykow]

Under the extended CPO warranty. I have until the end of 2024. Dave T

 

[dtrykow]

Thought I was done with this. Driver side still dripping. Going in again Jan 20th. Dave T.

 

[Madtown]

Thought I was done with this. Driver side still dripping. Going in again Jan 20th. Dave T.

Two bolt fix is just a temporary fix for most. It will leak again usually.

 

[embdenb]

Two bolt fix is just a temporary fix for most. It will leak again usually.

I think it depends on when you find the leak.
If the timing cover is just weeping at the two bolt locations then the two bolt fix has a good chance of working.
Once the leak migrates beyond the two bolt locations and or becomes significant then an engine out fix is probably the only option

 

[VAGfan]

You do not need to remove the engine to do the "full fix" (remove and reinstall the entire timing cover with all new screws and gaskets).
There is a forum member who did this, with the engine in the car, by removing the front bumper, and the radiators, to gain full access to the front of the engine.
Not sure why Porsche originally said the engine had to come out, that is nuts.....