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38 Posts
New to group and I wanted to share my Porsche VSP extended warranty experience. Two months ago, I bought a full dealer maintained 16’ S from a private seller in LA (SoCal)with 52k miles and 2.5 yrs left on his Porsche VSP platinum extended plan by SafeGuard. Initial PPI immediately caught the Transfer case issue, SouthBay dealer fixed it in three days. Follow up PPI showed some oil leak and the Indy mentioned it was valve cover. I bought the car mainly bc it had the Porsche extended warranty.
Two weeks in, on a short 10min trip home, the car say “overheat, pull over!” as I was pulling into the garage with coolant spillling from underneath. no warning, coolant smell, or anything right before that 10min drive. Had to expedite the warranty transfer with Porsche Warranty dept in GA, it was a bit painful as I didn’t have the registration in my name yet as I financed the car. Glad they worked with me when I told them the car broke.
The local (San Diego) dealer fixed it in 4 weeks, they found leaks at timing cover, valve cover, and coolant vent pipe. Safeguard did not approve the initial dealer repair quote (labor wise), I panicked a bit, but kept patient as Jon the SA was super helpful and reassuring. The overall experience was really fantastic! They were low on loaners at first, but got 2020 base loaner with sport chrono two weeks later. Fun car with that option!! I put more miles on that loaner than my S thus far, the S is definitely more refined and not as rough during gear changes (even in comfort).
The insurance bill for the repair was $10k with $530 out of my pocket for the 10k mile service that was due and I approved for. Apparently, if this repair was not under safe guard warranty, it would cost me $14k!
When I was shopping couple months back, I read the various known issues, thanks to this forum. And told my wife we needed buy this one due to the extended warranty. Just glad I did!
Two weeks in, on a short 10min trip home, the car say “overheat, pull over!” as I was pulling into the garage with coolant spillling from underneath. no warning, coolant smell, or anything right before that 10min drive. Had to expedite the warranty transfer with Porsche Warranty dept in GA, it was a bit painful as I didn’t have the registration in my name yet as I financed the car. Glad they worked with me when I told them the car broke.
The local (San Diego) dealer fixed it in 4 weeks, they found leaks at timing cover, valve cover, and coolant vent pipe. Safeguard did not approve the initial dealer repair quote (labor wise), I panicked a bit, but kept patient as Jon the SA was super helpful and reassuring. The overall experience was really fantastic! They were low on loaners at first, but got 2020 base loaner with sport chrono two weeks later. Fun car with that option!! I put more miles on that loaner than my S thus far, the S is definitely more refined and not as rough during gear changes (even in comfort).
The insurance bill for the repair was $10k with $530 out of my pocket for the 10k mile service that was due and I approved for. Apparently, if this repair was not under safe guard warranty, it would cost me $14k!
When I was shopping couple months back, I read the various known issues, thanks to this forum. And told my wife we needed buy this one due to the extended warranty. Just glad I did!