Interesting that they would take so long to do this recall work. I took my 2015 Macan S in to my local dealership at noon on Monday for this very same recall work and they called me up by 2:00 pm to tell me I could pick it up.dropped the baby off this morning, going to do the DME update + the Fuel Flange Recall. Told them about some other misc warranty issues and to call me first before doing anything that would have a charge. They estimate that it'd be done by Tuesday.
Got a 2020 Macan S loaner, drives just like mine. The screen is nicer, but the navi sucks.
Yes, I waited at the dealer for two hours. Got a free wash and the wiring for the trailer hitch done, too.Interesting that they would take so long to do this recall work. I took my 2015 Macan S in to my local dealership at noon on Monday for this very same recall work and they called me up by 2:00 pm to tell me I could pick it up.
Today I got a JD Powers survey to fill in (they add a dollar bill so you feel guilty if you don't). I had to actually look up the records. I stand corrected. Before sales tax I was charged $30 for the hitch wiring. However, that still might stand as a record.they did something for free? lol.... i listed them a bunch of random nick nacks wrong with the car. lets see if they do anything about it.
no just for @wwahl , but one time with another brand of vehicle, i brought my car in within warranty timeframe for water that leaked into the car. They said it wasn't covered and billed me $160 for 2 hours of labor diagnose the problem with a "free repair." This is why i no longer buy from that shite company anymore. Has anyone ever brought their car in to have the dealership inspect a problem to see if it'd be fixed under warranty to arrive to a bill for "diagnosing" said problem?Today I got a JD Powers survey to fill in (they add a dollar bill so you feel guilty if you don't). I had to actually look up the records. I stand corrected. Before sales tax I was charged $30 for the hitch wiring. However, that still might stand as a record.
Did you hear back from the dealer? How it the car driving nowHad my 2017 Macan S into the dealer recently for the fuel pump safety update, and they also did the DME update. I wish they had not performed the DME update. I think a Yugo could beat this thing off the line. It seems as though all the shift points were changed. This thing now upshifts way too early and when I get on it, it downshifts way too slow. I am waiting for a call from the dealer to tell me what all this DME update was supposed to do for me.
The service advisors can't explain anything because they are not people witch technical knowledge they are sellers but they have no idea about why they are selling you.Got my car back after the DME update. the service advisor aka service salesman was a complete idiot and couldn't explain what the DME update did.
The car drives the same on my 30 min drive home (combination of highway and local)
What does this DME update do and what am i supposed to feel?
The service advisors can't explain anything because they are not people witch technical knowledge they are sellers but they have no idea about why they are selling you.
They are basically a mechanic secretary which repeats to you what the tech wrote in the system, 99% of the times they will get it wrong making it look like the company wants to steal your money, then when the customer kicks off, the tech comes into the scene showing you the exact issue and giving you a proper explanation.
Which was my exact complaint, that the tech just said "uh huh, yes" to everything i asked about the DME update. This resulted in me being able to bring in my car for a free oil change and a "detail" this Friday. The service manager said with confidence that the car will be in better condition than when i brought it in. Lol... i'm washing it before im bringing it in. It was also clayed and spray waxed earlier this month.Regarding the DME reflash, it's virtually impossible to feel the update, they correct communication protocols between the modules, minimal bugs that will cause an issue on the long term, etc.
But a DME reprogram at the dealer will never be to give you 20 extra Hp.
I'll try to talk to my friends to find out exactly what this update does to the DME.
As @Teddis noted, it's a known problem. It started yesterday, and here's the link:I did my 4 year service and got the DME update and fuel flange recall done on Wednesday. Car does seem sluggish, but that is undoubtably because I deinstalled the Cobb tune before going and have yet to put it back on.
Perhaps coincidentally, but yesterday my PCM started to randomly reboot every 2-5 minutes while listening to the radio or in map view mode. I've removed my cell phone from the Bluetooth list as a diagnostic step just to see, based on earlier discussions on this forum from 2015-2017.
Did anyone else observe this problem?