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Where are you located?
 

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Do you have the rubber strip that goes in the top of them?
They (strips) come in the package but one needs to install them and with typical German engineering, it is not easy because of the clearances. Wait until you check out the installation tool to attach the racks to the roof rails.
Now, I am assuming this is similar to what I bought.
 

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They (strips) come in the package but one needs to install them and with typical German engineering, it is not easy because of the clearances. Wait until you check out the installation tool to attach the racks to the roof rails.
Now, I am assuming this is similar to what I bought.
He says they were delivered on the car, so he had to remove them. It's probably better not to make any assumptions about what is and what is not included.
 

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FWIW - mine were delivered with the car too, but the rubber strips were not installed, they were rolled up in a plastic bag.
 
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