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Discussion Starter · #1 ·
Purchased my '17 Turbo online from an out of state dealer back in February. CPO with 40K and has about 47k on it now. All that I expected an more...love it!

I'll be taking it in to the local Porsche dealer to have the passenger seat air bag sensor recall done so really my first chance to have my Macan inspected by someone other than the selling dealer. All I know about the service history is from the CarFax report which was clean and did show all scheduled service done.

The shop that did the ceramic coat let me know that looked like the rear bumper had been repainted but didn't think it was from damage. Going to guess was to fix scratches as really did present as new. The selling dealer failed to clear out the nav history which showed it lived a sweet life on Martha's Vineyard.

Main thing I do not know is if the timing cover seal has been addressed so will ask them specifically to check that. Are there any other known issues to make sure they look at? Not that 47K is 'high mileage' but is getting up there.

Also I'm assuming as the owner I can ask them to supply a detailed service history but be good to know if anyone else has received this info.

Interesting side note is heard from three dealers asking if I wanted to sell the car. One offered $5K over what I bought it for. Odd market for sure.
 

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I was able to get all the maintenance history from the dealer who sold my Macan to the original owner, I’m the second owner. Just took a phone call to the dealer and he e mailed me all the maintenance records they had performed.

You also should be able to get any history by providing your VIN number to a Porsche dealer who will be able to pull it up, assuming it was maintained by a Porsche dealer.

Enjoy your Macan….great vehicle.
 

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Discussion Starter · #3 ·
Thanks wls1425!

I assumed a current owner could ask Porsche to email the service history. Second owner as well and quite sure been dealer serviced since new. Will be interesting to see what Porsche reports to services like CarFax as entries on the report on mine are all simply "Vehicle serviced - Recommended maintenance performed".

So really hard to think that after 40k miles that nothing beyond normal service was needed. But maybe timing cover seal etc. are considered "Recommended maintenance".
 

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Discussion Starter · #5 ·
Oddly a search shows that like aside from recalls, service records are only available directly from the dealer that did the work.

Only showing one dealer on the CarFax so hopefully they will provide me records if I ask very nicely. And being a German based company, no doubt forms involved. Selling dealer was not the one that did the service so be interesting to see how far I get. Just good info to know should I decide to keep it after the CPO is up but from what I can tell is a "no stories" vehicle.
 

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I purchased my Macan from a dealer where the previous owner traded it in. That dealer provided the Carmax information that referenced service from the original Porsche dealer. I phoned the Porsche dealer, explained I had just purchased the Macan and would like to have copies of the service records. They deleted any information about the previous owner and e mailed them to me. No problem.

The only information I did not receive from the Porsche dealer was the detailed CPO they performed, but that was when the Macan had 4,000 miles.

The dealer where I purchased the Macan also provided maintenance information which was basically an inspection and oil change.

I also called my local Porsche dealer to ask some questions about service and the service manager I spoke with said they would do “post” PPI for me. I took advantage of his offer so I now have a baseline of my Macans current condition.
 

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If the service records don’t show the TCC being repaired, it wasn’t done. My ‘18 started leaking at 30k. If it were you, but I’m not, invest in plugs, check the brakes, some fluid changes like the DCT and brake fluid. change the oil/filter, change your A/C micro-filter and get an alignment.

Yeah, it’ll cost. But what you’re doing is baselining your Turbo. Zeroing everything out. Starting fresh. Best of luck! But we need pics….
 
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We got our CPO 2017 Turbo from the same dealer it was originally purchased at. The dealer was able to provide all the service records(with the original owners name/address redacted) and we got all the CPO inspection reports before purchase.
 

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Discussion Starter · #9 ·
Being CPO all the services are up to date but going to ask the dealer here if they can get records before I contact the old dealer directly.

I would have asked for history when I bought it but checked all the boxes and dealer was great to work. However would be good info to know if only just that the TCC has been addressed.

Loving it regardless of it's history. Still smiling with every drive.

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I think your color scheme is perfect for the Porsche brand! That is sexy bad.
 

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Discussion Starter · #11 ·
I think your color scheme is perfect for the Porsche brand! That is sexy bad.
Thanks. A CPO blue over tan Turbo was what I was looking for and this was the only one for sale at the time. Should have asked for full records from the selling dealer but they did the full 40K service including brakes/tires as part of the CPO.

However seemed to have lucked out as was obviously well loved. Still it is an overpowered sled so it's hard not to hoon :cool: and full history would be nice to know.

After living with it for 9 months or so, I wish I would have included surround view and brake assist in my requirements. Some other "nice to haves" but if a trade it after the CPO is up, it would be for one (similar color) that had these features.
 

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Thanks. A CPO blue over tan Turbo was what I was looking for and this was the only one for sale at the time. Should have asked for full records from the selling dealer but they did the full 40K service including brakes/tires as part of the CPO.

However seemed to have lucked out as was obviously well loved. Still it is an overpowered sled so it's hard not to hoon :cool: and full history would be nice to know.

After living with it for 9 months or so, I wish I would have included surround view and brake assist in my requirements. Some other "nice to haves" but if a trade it after the CPO is up, it would be for one (similar color) that had these features.
You should be able to walk into any Porsche dealership and ask for all service and maintenance records for your vehicle.
 
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Discussion Starter · #13 ·
You should be able to walk into any Porsche dealership and ask for all service and maintenance records for your vehicle.
In a perfect world you should be able to.

But my understanding is that dealers do not report to a central database and most are hesitant to provide records to other than the owner that had the service done. Going to guess some legal BS involved. So just have to see how far I get asking my local dealer for them.

If anyone has been able to records from dealers other than the one they are working with sure would welcome knowing this can be done.
 

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Great Macan there, enjoy. I got a CPO 2018 turbo earlier in the year. The excitement got best of me & didn’t do the PPI. However two days after the purchase, did a paid ($200) inspection at a different Porsche dealers and found the TCC leak. Took it to the selling dealer and duly fixed it. So my takeaway is CPO inspection is worthless. There is no incentive for the CPO inspection dealer to fix it. If they do, it’s on their $$$. However if the issue happens after the sale, Porsche mothership covers it. So my suggestion would be to do a thorough inspection by either a trustworthy non-seller dealer or even better be to get a reputable independent Porsche specialist. I found one from this link, https://www.pcarwise.com/local-help/porsche-repair-shops/. Hope this helps.
 

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Discussion Starter · #15 ·
Thanks Vin.

Beyond seeing if I can obtain service records, main reason for starting this tread is this will be the first time a shop other than the (out of state) selling dealer has inspected it and checking if there are any specific items other than the TCC to have them check. The passenger seat airbag sensor recall gave me a good reason for taking it in before service was due. Really should have asked for records up front when they were motivated but same here, just wanted the Macan regardless. Now flying a bit blind without records.

Lucky for me is have several friends that have nothing but good things to say about the dealer I'm taking it to. Still plan on have an indy shop inspect it before the CPO is up just in case but that is still a ways off.

BTW - Had I not gone night blue/luxor second choice was volcano/garnet. Striking combo.
 
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